Went Above and Beyond to Correct My Medical Certificate I…read morecame in for my FAA medical exam intending to get a Class 1 certificate (I had initially created my MedXpress under Class 3 but decided to upgrade). Dr. Highley completed my exam thoroughly and professionally. When we realized after the fact that the class hadn't been updated in the system, he took full responsibility and handled the FAA correction process himself. I received my corrected Class 1 medical certificate by mail without any hassle or additional cost. His integrity and commitment to making things right made all the difference. As a new pilot working toward my ratings, having a Class 1 medical from the start saves me time and money down the road. Highly recommend Dr. Highley to any aviator needing their FAA medical. Professional, thorough, and genuinely cares about getting it right.

Dr Highley is an exceptional physician and truly the best doctor I've ever had! He is incredibly…read moreeasy to talk to and always makes me feel comfortable and never judged. I'm so happy he started Preferred Family Medicine.

This is my first time using a concierge style medical practice and I love it! Dr. Smith and his…read morestaff are very professional and available whenever you need! You truly feel listened to and cared for during your appointments. Throughout the Covid 19 crisis, Dr. Smith has been great at communicating information regularly and it is so nice to know I can reach out to him with any questions I have. I highly recommend Dr. Smith and Sugar Pine Family Medicine.

Dr. Smith is part of the Reno Family Physicians, but is a separate practice through a program…read morecalled MDVIP. This is basically a concierge style medical practice that allows for a better option to see your physician when you need to. There is a cost associated to this level of service, but given the current healthcare climate, I think it is money well spent. This allows Dr. Smith to actually know what ailments you might have or how to maintain or improve your health. With the MDVIP program, Dr. Smith has an opportunity to know your name and your comprehensive health history, not just reading your chart. This is a very custom approach to medicine that you don't see in most doctors offices. The wait to see Dr. Smith is usually very short. If you call to set up an appointment, often times you can be seen the same day or the next day depending on his schedule. In most cases once you walk in, you will be directed to the separate waiting area for Dr. Smith's patients that includes bottled water, TV, and light healthy snacks. The longest I have had to wait is around five or 10 minutes. The nurse will come and get you, take you to an exam room, and talk about what the reason for your visit is and to take your vitals. Dr. Smith is generally prompt with his appointment times, and wastes little time getting to see you. I have been a patient of Dr. Paul Smith for several years and know he is a real person, and talks to you like a real person. He knows about you and your family, and how your health affects both. He enjoys athletic activities, and often shares stories of his recent adventures. He is passionate about the care he provides to his patients, and does everything he can to understand what ails them or how to improve their overall health. There are numerous opportunities throughout the year to interact with Dr. Smith with outdoor activities, cooking seminars, or trying new athletic activities to help provide alternatives to a sedentary lifestyle. Another component of the program includes an annual wellness check. This is similar to a baseline physical, that evaluates your comprehensive well-being and is way more thorough. There is a battery of tests and blood samples taken to identify areas of concern and or areas that you are doing well with. It is always nice to see improvement in your progress year after year.

I've been seeing Dr. Konakis for 12 years. She is a kind, caring, and intelligent doctor. One of…read morethe things I value most in doctor-patient relationships is my autonomy. With Dr. Konakis, I had just that. She didn't tell me what to do, she worked with me to find a solution we were both comfortable with. I recently moved to Vegas and, as such, had to change doctors. The doctor I have here is okay, but he's nothing like she is. I miss her terribly. Two things I didn't like: the wait to see her could be weeks, unless something was really wrong (I.e. not just a check up). Not her fault, she's popular. Second, some of her office staff were frustrating. One of the receptionists is kind of mean, and it was difficult to get message to the doctor if you spoke with certain people. But those are really minor things, and completely worth dealing with.

Dr. Konakis has been my primary physician since high school. She is very knowledgeable and…read moreactually listens to you. You will never feel rushed when you see her during your appointment. She is one of the few female M.D.'s in town. You should be warned that she is quite popular so an appointment with her might be hard to attain last minute.

I am super happy with Dr. Van Epps, but also with his nurse Sandy and Renown in general…read more This is a concierge doctor situation, so yes you are going to have to pay for that and I am happy to do so. I get great service with Dr. Van Epps. We have plenty of time to chat each time I see him. I am absolutely never rushed at all, which is just great. Every time I need something from Sandy, such as a prescription refill, it's quick and helpful. It's just really efficient and yet at the same time, not rushed and lots of care.

Dr.LeeVan Epps is my concierge Doctor. Which means, I pay a set fee per year to be his patient…read moreplus my insurance copays. He in turn, sees me on time and for a longer visit than you would ordinarily have with a regular doctor. My first visit was almost an hour. My second visit was almost a half an hour. He really pays attention to you and your medical needs. During my latest visit, he went over my blood work that I had taken the prior week. He devised a plan to get my blood work perfectly normal with a few vitamins. Never have I had a doctor explain my blood work with me so clearly. It was also nice that I could do the blood work at his office and not at some other lab. It was set up by appointment one week prior to my doctor's appointment, and I barely waited to be taken in for the procedure. The office staff is so friendly. The office exudes calmness. Easy to get to, it has a central Reno location, by Lowe's and Red Lobster.

"Old time" care and compassion. Like having that family doctor when I was a child. 7 days a week,…read moreat any time I can text my doctor for urgent care issues. Amazing support staff as well

Dr Gini and his staff are excellent. Caring and attentive. Concierge service is 24/7. Proactive in…read morehelping you navigate your health plan

Very thorough. He has an awesome team. It's not difficult to get an appointment. Bills my insurance.read more

I have been a patient of Dr. Pauly for two years. He is in a concierge practice. You pay a fee…read moreabove and beyond your bill and in exchange he limits the number of patients he see. I think the current additional fee is approximately $700. The benefit to me is that for every appointment, he spends approximately 20-30 minutes. Before I have gone in, he reviews his notes from our last appointment and makes sure everything is covered. I don't know if he is taking new patients now, but if he is, sign up. It is worth the additional expense.

Excellent, wide variety of quality care. Always same or next day of office or home visits. Highly…read morerecommend!

Wait time was nonexistent and everyone was very friendly. I…read morecalled this morning for an appointment which I was able to make for the same day at noon. The new patient paperwork was super easy and quick. I was called in right at my appointment time. I was in and out in 30 minutes! I saw Dr. Ronna she was very sweet and knowledgeable

Dr Koch has been my Dr for over 15 years and she is compassionate warm and wonderful. My sister…read morewas in my care the last six months of her life and even though Dr Koch was not taking new patients she agreed to take care of her. Knowing It was hard for her to get out Dr Koch did make a house call! She is the best ever !

Hopeless on prescriptions! Claim workload to explain mistakes then do obtuse things like reducing…read morelong term 90 day prescriptions to 30 days no refills! Literally takes 2-3 weeks to get refills making 30 daYs useless. Totally fax reliant resulting in numerous scripts not being seen by drug sellers. 19th century office in 21st century world. The takeover by Tahoe Truckee hospital system has made things much worse. This system regards patients as dummies that should do whatever they command. Complaints not needed or acknowledged

I've seen Dr. Dixon for the past couple years. I'm a simple patient, with nothing complicated, and…read moremainly just an annual here and there. I appreciate that she takes a lot of time and thorough notes. I mentioned in my first visit that my dad was a radiologist and that my GF was in med school, and she's asked about them on most of the follow up visits. There's another reviewer who mentioned that the waiting time was long - I've had that experience too, but it's offset by the attention to detail, patience to answer any questions, etc. If I were just looking to get in/get out, Dr. Dixon probably wouldn't be a doc I'd recommend. On the other hand, if you're looking for a doc who's going to take a real history, get to know you, and treat you like a person and not a number, then I'd totally recommend her.

From the owner: Dr. Dixon offers a different approach to primary care with conveniences like same/next-day…read moreappointments that start on time and a focus on preventive medicine. Her MDVIP-affiliated practice is open to new patients, including Medicare and commercially insured, in Reno. Similar to concierge medicine physicians, Dr. Dixon is available 24/7 by phone. Her practice offers the MDVIP Wellness Program, which includes advanced health screenings and diagnostic tests that have been shown to help detect issues earlier.