We had a very disappointing experience with S&G Carpet…read more The initial installation was extremely poor, staples and nails and screws were left exposed on the carpet and also thrown on the floor (a safety hazard, especially with small children), debris wasn't cleaned up, and there was even a spill that was not disclosed until we pointed it out. The carpet also had to be redone due to workmanship issues, requiring multiple return visits and extending what should have been a straightforward project into several days. (Install was Monday and was finally properly completed on Thursday) While the company eventually sent a different installer to correct the work (2 more times), the process to get there was frustrating. Communication from management was argumentative and combative at times, to the point that I did not feel comfortable meeting alone and asked my husband to be present. The tone of the interaction was noticeably different in person. We ultimately reached a resolution, but it took far more effort than it should have. After spending nearly $8,000, the level of workmanship, professionalism, and overall experience simply did not reflect the value we were promised. I would strongly recommend closely monitoring any work done and documenting everything if you choose to use this company.

The installers were very precise and thorough. Very knowledgeable and helpful. They worked a…read morelong, hard day to get our floor down. Excellent service.

We replaced the carpets in our house with flooring from Home Depot. Romanoff is Home Depot's…read moreinstaller. Romanoff works with Home Depot to make sure material is delivered. Jeremy was the installer. Jeremy was great!! Almost hyper, full of energy, very professional and fast. The floors are beautiful! Workmanship very good. In my opinion, the baseboard, quarter round, threshold pieces were little less than excellent, especially around the corners. It also took 5 days instead of the scheduled 3 which left us looking for extra days of dog sitting and hotel expenses. The value is in the material and workmanship. Again, overall we got great service, workmanship, and great folks to work with!!

Adam and his wife were great once they actually got to come to the house to work. They were…read moresupposed to be at the house between 9 and noon on Monday. Nobody showed so we had to call the office to see what was going on. Apparently they sent our contractor out to another home to deal with another situation and just failed to let us know. They didn't get to our house until 4:30 in the evening and only stayed about an hour. They finished up the next day but my husband had to take two whole days off of work because of their failure to communicate and that is not fair.

New carpet installed today by Tom January Floors. It has been a great process. Picking a carpet…read morewas made easier by the fact that they let you keep the samples to make selections, discuss pricing up front, and are so pleasant while doing it. The installers today were careful with our furniture, polite and fun young men who showed you their work with great pride. Best of all the price was better than any discount or other store in town for a better quality product. I have a new flooring company! I'm so happy to wholeheartedly recommend them. Everything was on time, on price, and exactly as they told me it would be!

January Flooring has been around a long time, and we didn't hesitate to use them for a big kitchen…read moretile job in the house we bought in 2016. We experienced nothing but delays, poor workmanship, non-returned phone calls, miss-cut tiles, etc. What should have been a one-week project lasted 6 weeks or so. The non-stain grout we paid extra for either wasn't used or was a rip off. We had planned to have January install carpeting in several rooms, but, after all the disappointments with the tile job, we switched to one of their competitors.

We recently had DRAMIS with Luke Dye install 1200 sq feet of hardwood (from old tile) in an old Fay…read moreJones house, and between leveling the concrete subfloor perfectly, to finishing all trim, moulding, and dyed matching lips and edges, I cannot complement the Dramis Team enough. They were meticulous, kind, and efficient as well as professional. Later, we had them scrub and clean the 70-year old quarry tile hallway (250 sq feet), and it turned out better than expected. Thank you DRAMIS. I cannot recommend them highly enough ...

We had a tornado 5-26-24 and Dramis did a great job repairing all floors and the staircase…read more Luke and team were excellent every day. Big project and the delivered. They overdelivered and their follow up was the best you could imagine. The team was not happy until the customer was completely satisfied. Thank you Dramis! John Hill Bentonville

Great service and professional work. I am very pleased with the work Dave did for me at my salon…read more He has over 20 years of experience and is a installer for Lowes, so he is very professional and knows what he's doing. He quickly finished a lot of the projects I wasn't able to do. From installing and finishing my door frames to changing out my old door, it was all done within a few hours. He did an excellent job installing my stations on the wall and pays close attention to detail. Thank you Dave for all of your work! Amazing!!

From the owner: Kitchen, bath,decks, flooring and fencingread more

Our front porch project had a few tricky challenges and Zachary rose to the occasion with…read moresolutions. He was professional and prepared before and during the project. We will happily use him again for our projects.

Chad and Zack were excellent as well as their crew. They were trusted alone in our home to come and…read morego and treated it with the most regard. Quality of work and attention to detail was over the top! We had a full master bath remodel (with heated floors) and a guest bath remodel. They were fairly priced and overall we are very happy with the outcome!

Extremely professional sales and installation crews. The entire process was a breeze. Will be…read morerecommending to others for precision and timely execution

From the owner: Flooring & Tile World is a retail flooring showroom with lots of "in stock" inventory. We provide…read morecommercial and retail services including professional tile removal.

Dishonorable company and management. All talk. Dishonorable actions. Their flatbed truck had a…read moreheavy equipment vehicle with mud and rocks in the tires, which flew off and hit my windshield. We took several pictures of this and of the truck and driver. The director said he'd address it but in reality, he sent it to their insurance who took all our info and pictures, like they were going to resolve it (we just wanted to be reimbursed for the cost of repair - $186) and then the insurance company denied the claim and were rude about it. Scam.

Came here looking for tile to lay in a kitchen. Tom the guy I was working with was very informative…read moreabout what I was wanting to do. We got our tile and had 10 boxes busted, I called him up and he said return it and he would have me 10 more boxes ready for a exchange. Great customer service is what you'll get from here. Always ask to see the leftovers they have on sale there's always a chance you can find what hour looking for such as a bathroom or laundry room.

I've never been to this store and I'm so glad we braved the rain to come to their Memorial Day…read moresale. There is a large selection of flooring to choose from. Our service was exceptional. Dylan Holman was knowledgeable, informative and helpful. He help us pick out the right product for our 5th Wheel. Thank you Dylan!!! Service with a smile makes shopping pleasant. The store is clean and marked with tape for social distancing. I felt safe & comfortable shopping here.

We have being looking for quite some time about replacing our carpeted areas in our home with…read moreengineered flooring. We visited the showroom on several different ocassions while exploring our options. It helped out tremendously that we were able to take home samples as well as being able to view and touch the many different options that were available to us. The sales staff was great at making us aware of the entire process as well as giving needed advice. We decided on getting the Acacia engineered flooring, along with professiinal installation. The installers were very professional and did a great job.