I had my first appointment at Complete Dental Care on February 11, 2026, for a complex dental issue requiring a tooth extraction. I have a significantly complex medical history, including Type 1 Diabetes, ileostomy, malabsorption, Ehlers Danlos Syndrome, multiple allergies, mast cell activation syndrome, autonomic neuropathy, POTS and a history of sepsis. At this first appointment on February 11, 2026, the dentist prescribed what was, for me, a second course of clindamycin. This second course caused serious complications with my ileostomy output and led to dehydration. At that appointment, I was also referred to Case Western Dental for an OR extraction, with instructions to contact Complete Dental Care if I did not hear from Case Western within 1-2 weeks. I first contacted Complete Dental Care on February 19 to make them aware I had not heard from Case Western & the complications from the antibiotic. I was given Case Western's number, and was told they would reach out on my behalf also. I have called Case Western daily and left voicemails from Feb 19 on with no response. By February 25, I still had not heard from Case Western or Complete Dental Care and called Complete Dental Care again, being promised a return call before the end of the day yet that call never came. On February 27, while on my way to my doctor, I called Complete Dental Care and spoke with Susie. I explained the situation, the health complications, and that I needed information to provide to my doctor. She personally guaranteed she would call me back before the end of the day. I stressed my complex medical history & stated if you are unable to call back, let me know so I can make my doctor aware, it is a weekend & they will base their decision on what to do depending on if you are able to call back with a plan. Susie stated "I promise to call you back personally before the end of today." Once again, I never received a return call. I called Complete Dental Care again on March 2, speaking with Haley, and explained everything in detail, including how the lack of follow-up had already affected medical decisions made by my other Dr. Haley said she would speak with both Susie and the dentist when they were in office Tuesday and guaranteed a call back on Tuesday -- which never happened. As of March 4, I have still received no follow-up with no plan at all. While I understand Complete Dental Care cannot control Case Western's scheduling, their repeated promises and lack of follow-through have directly impacted my health and other medical providers decisions. My experience has been extremely frustrating, and the lack of communication and patient support is concerning. I have included a screenshot of my phone call log to the office for reference. read more

Complete Dental Care - General Dentistry Near Me - East Liverpool, Ohio

I was looking for a place that did wisdom teeth extraction and root canals. Called and they claimed they did both. Got there, waited 40 minutes past my appointment time, and then was told they don't do extractions. The staff was rude, unhelpful, and left me in pain with a wasted used sick day from work. It would be better to remove your tooth Tom Hanks style from the movie Cast Away than go to Complete Dental Care. read more

I had perfect teeth before I went to Complete Dental. Not one cavity. After a year of going there I had 4 fillings and a root canal. I literally ran out of dental insurance. I went to another dentist. The first thing he asked was why I had a root canal on my tooth. It was completely unnecessary. They are just out for your money. GO ANYWHERE BUT COMPLETE DENTAL! read more

I waited 2an half months to get a deep clean and pulling up 4:08 my appointment was at 4 they told me we'll have to reschedule you! Very rude tone! I said i left work and drove 45min very rude she got louder Unfortunately you will have to reschedule. I'm currently going to another dentist that offers the same care and more cosmetically. Don't trust this establishment! OMNI DENTAL CARE HIGHLY RECOMMENDED! read more

Dr. Schoaf is super nice and has become my favorite dentist! The ladies there are all very kind and welcoming. They were able to get me in the same day to get an evaluation for a much needed extraction that took place the following day. Try finding a dentist to get you in as a new patient for that during this pandemic! I've been a frequent flyer in Dr. Schoafs chair during the last few months, and he's really done some solid work repairing my chompers from my neglect and poor work from a previous dentist. Not once did he or the ladies judge me, but instead said in so many words "these are your teeth and you need to make a change". He got me to quit smoking after the first appointment and I'm becoming more confident of my smile with each visit. I'm excited to see my finished smile when I'm all done. If you're afraid of the dentist, this is the place to go! read more

Dr. Caranie is very efficient and kind. All of the staff is very nice and and welcoming. I would recommend Complete Dental Care to anyone who needs work done. this is an awesome place to go for dental work. read more

I had an abscessed tooth at was badly meeting work done on it as it was constantly filling up with pus and popping inside of my mouth and causing me pain and discomfort. I went to this office and they told me they would have to pull the tooth along with the tooth next to it which really only needed a crown put on it. I was really dreading the idea of having my two front teeth pulled so they send me on my way and tell me I need to get a prescription for Amoxicillin and then they make me an appointment two months later when my amoxicillin Runs Out I'm calling and begging them for a new prescription and they give me an attitude and tell me to call back Friday and maybe they will get around to filling the prescription. Friday comes and they do not answer and I have to go to my PCP for the antibiotics. Then finally 3 months later when I can't take it anymore and they tell me they have to reschedule my appointment for another month I decide to find another dentist. The new dentist not only saves my tooth but gives me a root canal and they tell me they can save the tooth next to it and give it a crown. They asked me how about the other dentist and even asked me if they cleaned my teeth and I said no they did not do any cleaning they did X-rays and sent me away telling me my teeth had to be extracted and did not give me enough amoxicillin to remove the abscess. Every time we had to call them they were extremely rude and they even hung up on us telling us that they were just so busy and we were interrupting their busy schedule. I would not recommend this dentist to my worst enemy read more