Due to improper installation we now have to replace the soffits. The gutter covers were installed…read moreto high which created a gap for water to run behind the gutters. This gutter choice has continued to be headache. This is not what we were promised

Ice and water running over outside of gutter onto walkway and foundation . 4000 dollars is a lot of…read moremoney for the mess i got . A shovel doesn't work on the ice build up you have wait for warm temp to finally break the ice loose remove

When it came to the quality of work when replacing my 35-year old roof, Deer Park Roofing was…read moreabsolutely amazing. A large crew arrived at 7:00 a.m., the crew boss introduced himself to me, asked where the outlet was and patiently listened to my concerns. The crew was industrious and, according to my neighbor, more joined them as the day went on, so at one point there were 20 people working on my roof. It was completed in a day, looks amazing, and was done with a high level of quality, according to my neighbor who is himself a contractor. The driveway (where they dumped the old roof into the garbage truck) was pristine when I came home from work. Everything they did spoke of expertise, great work ethic, and excellent workmanship. What I wasn't really thrilled with was the inconsistent customer service. It seemed like a patchwork variety of people who worked with me at one time or another during the process, and no one really kept me informed on what was going on. The initial assessor gave me minimal information on even simple parts of the process, like how a choose a shingle color. (You waited a week to tell me (only when I specifically asked) that I could go to the office and take some shingle samples home, so I can compare it with the house color?) And the morning of the roofing job when I had a concern regarding one of the employees, the crew boss was dismissive of it. I called the office and they sent out a supervisor, but no one got back to me on what happened. (I didn't need details -- a simple "we looked into it and resolved it" would have been sufficient). But what really sticks in my mind was when the job was completed. There wasn't even a text message to notify me that they were finished, or any type of conversation or report on how it went. I came home from work to find them done and gone. Finally, after not hearing back from them (or even getting a bill) for a week, I called the office and was told that "earlier this week" (I assume 4 or so days after the initial work) a Deer Park inspector came to my house, checked the workmanship and approved it. So you went on my property without my knowledge and walked on my roof? And at no point discussed what you did with me or showed me pictures of the results? So would I use Deer Park again? I'd have to think hard about it. I hate being in the position of either choosing great workmanship/expertise or good customer service towards the property owner -- is it too unrealistic to expect both?

We had ice dams whenever it snowed, but not leaks with rain. Since our roof was 22 years old, we…read moreknew we were approaching the end and would need a new rood soon. However, we did not want to ice dams that caused winter leaks ignored, especially since we were replacing the roof in the spring when snow would not be expected for another 8-10 months. Both the person who gave the bid and the supervisor of the work proposed the same solution. This made us feel comfortable that what they suggested might work. (Come back next winter!) The day they planned to replace the roof, rain was predicted. They let us know they would come the next day, unless rain was again predicted. They arrived at 7:20 with 8 workers and a supervisor. They finished at 2:30 pm. The roof looks great. We are the third house on our cul de sac to use Deer Park Roofers. We all are happy with their work.

Really great customer service and fast response…read more I left a message on their machine and was called back within 15-30 minutes. My questions were answered thoroughly, clearly and honestly. At the end of the conversation we decided it was not a good fit due to my time frame but I appreciated all their help and recommendations and will definitely seek their assistance on future projects due to the positive, thorough approach they took.

We used Cincy Gutter Boys / Ned's Home for a full gutter cleaning on our ranch home…read more The crew was on site for a very short time (about 15 minutes). Some leaf blowing was performed, but we did not observe any flushing of the rear downspouts. After they left, we confirmed the back downspouts were not flushed. A photo provided by the company appeared to show work only on the front of the house. We contacted them the same day. They were initially responsive and said a crew would return within 10 days to complete the job, but that never happened and we received no further communication.

Buyer beware. I had a 30 year roof put on my house by Rain-A-Way 10 years ago because I didn't want…read moreto worry about a roof leak and wanted better than a 20 year shingle. I got a leak on July 6th and called the company and left a message. I talked to them again on Monday July 8th and they asked for pictures which I sent that day. We had heavy rains all week, Contacted them again on the 9th, 10th & 12th and finally late afternoon on the 12th they said they couldn't come out until the following week. At no time did any of the 3-4 people I spoke with tell me to find someone else to get on my roof and put a tarp over it because they wouldn't be out for over a week and they just jerked me around all week. When your Rain-A-Away roof springs a leak down the road don't expect anyone to come out for days, you're on your own. Had I known that on Monday I could have had a coworker stop by and help me with that. Now I have extensive damage that I have to have fixed myself because they take no responsibility for not being upfront for days that they wouldn't be bothered to come out for a week and a half. I don't know how you can do business that way. Added pics of what I'm left with after the ceiling dried out. Now I need to hire a professional to fix my ceiling that was in perfect condition prior to July 6th rain and I called them right away.

From the owner: Rain A-Way Gutter Co Inc Provides Roofing, Gutters, Siding, Rubber Roofing, Fiberglass Shingles,…read moreDownspouts, Windows, New Construction, Residential, Commercial Services to The Cincinnati, OH Area.

The installation of LeafGuard gutters was just completed as the rain restarted. We had reviewed…read moredifferent gutter options to avoid manual gutter cleaning to remove Maple seeds and Maple & Locust leaves throughout each year and settled on LeafGuard's approach. From initial contact and estimate by the representative to the end of the installation the experience has been totally satisfactory. The rep was knowledgeable and did not push "sign now and get a discount" so common now. The installers were professional and their experience and dedication to their craft is evident in the quality of their work.

So I have had LeafGuards installed for over a decade now, provided by Leafguard of Cincinnati (We…read morelive in Miami Towhnship). When I bought them, I wondered if they were expensive as many other companies came with quotes and deep discounts for an immediate sale. I decided to go with LeafGuard. After about a week, and a heavy rain, I loved the fact there were no waterfalls from my house. About ten years later, we thought there were some issues. We called Leafguard to come and get an estimate for repairs. The result was an inspection and repairs free of charge. Have not had enough platforms to thank this company. GREAT SERVICE AND QUALITY PRODUCT. Sorry for shouting.

Great team. Great work. Great price…read more They were honest with me about the work that I actually needed done - nothing more. Our gutters are very hard to access & they took on the challenge. Very fair price. Good communication. Quality work. Will absolutely hire them again.

Professional prompt from start to finish on gutter replacement and cleanup ! Would Recommendread more

Walter St. Clair Roofing replaced our roof and gutters. The price was fair and the work excellent.read more

From the owner: Walter St. Clair Roofing offer residential roofing and gutter services throughout Cincinnati, OH…read more Give us a call now to schedule an installation or repair.

They are so easy to work with and do an amazing job! I they worked around my schedule and were very…read moreprofessional would definitely recommend

From the owner: Roofing, Gutters, Sidingread more

Worked with Siegel Roofing regarding several issues with our homes and they have always been…read moreresponsive, easy to work with, and dedicated to resolving issues. We had one issue where a number of other contractors came out to either quote or attempt a repair for a leak and only Brian and his team were able to resolve it. Highly recommend this company for anything roof-related!

From the owner: Roofing, gutters, downspouts, siding, and chimney repair.read more