My family visits Grabber & Sons for all our seasonal purchases, such as pumpkins, veggies and…read moreChristmas trees... we absolutely love them. Julie and the other ladies are always so helpful. My daughter-in-law stopped there on Sunday and picked up two pumpkins and a houseplant. The girl who checked us out made sure to educate her the plant (it's of the carnivorous variety, which is new to her, so we really appreciated the info on caring for the plant). Tuesday, she was redeeming her receipt for cash on the Fetch app and noticed she was charged for a Mum we didnt buy. She called and spoke with Meg (I believe) and Meg was great! She said there are times when they use the register for a price check and forget to cancel it out. She apologized a few times and was able to credit her credit card right back, no questions asked. She even sent a confirmation for the reimbursement. Amazing customer service, we're happy to be regular customers!

Called about snow removal. Quoted me a price for service then told me to call back at 9:00. I…read morecalled back at 9:00, then they tell me call back at 10:00, call back at 10:00 then they say call back at 11:00. Didn't feel they were organized or together. I see their trucks all over my area however wasn't impressed with their response to my desire for service. Too many other businesses in the area that do what they say and say what they do. In my interactions with a few employees I felt apathy.

Darren told me he would be at my property to grind down a stump at noon on Monday. By 4:00 p.m., he…read morestill had not arrived, so I called to check in. He told me he had taken another job and might come by later that day or possibly another day. I found this to be very unprofessional. He eventually arrived the next day at 11:00 a.m. The agreement was that the stump would be ground down to lawn level so I could cover it with soil and plant grass. However, he left a large portion of the stump about a foot above ground, making it impossible to seed over it as planned. I told him I would handle cleaning up the wood chips myself, since my neighbor offered to help with his tractor. But when my neighbor saw the stump, he said the job was not done properly and that it was far too high above ground to be seeded. When I called Darren to ask if he would be returning to finish the work, he became extremely aggressive and verbally abusive--calling me a "retarded bitch" and threatening to dump debris in my driveway so I couldn't leave my house. Because of these threats, I had to file a police report and install security cameras. I refused to pay for a job that was clearly incomplete and poorly done. Everyone who has seen the stump agrees it was not properly ground down to lawn level.

DB referred me to K&D Landscaping and Snowplowing. Hmmmm. Interesting. DB told me that they were…read morebooked with snowplowing customers, and could not take on any more customers, so, because KD had more snowplow trucks, they would probably be able to take on more customers.

I love Bill Weber's! It's much larger than it looks and I can say (after frequenting about a dozen…read morenurseries in May) this greenhouse is fairly priced. They have everything you need from flowers, to trees, bushes, fillers, moss, compost, garden decor, indoor and outdoor pots of all sizes. This is one of those places you can rely on as a one stop shop for any of your gardening needs.

I came here years ago. Then stopped and started buying plants online…read more What a foolish mistake. The plants/products available here are all - for lack of a better term - home grown and lovingly tended to. There are no better plants available in Western NY. There are a number of heirloom tomato plants, my downfall. The floral plants far surpass any that I've found elsewhere. If you are searching for something, you can most likely find it here. They have/had "King Tuts"!. Super hard to find papyrus water plants. If I write anymore, I will think of more plants that I think I need. I shall stop here. Family/locally owned and operated.

The yearly sale of 79 cent annuals has been going on for two weeks. Tonight is a frost warning,…read moreand pansies were 30% off. There was a huge crowd: Some were buying Mother's Day gifts; more were buying hanging plants and potted flowers for their porches or verandas. Easy parking; lots of cash registers open; everything a gardener could want for attracting butterflies and birds to your backyard.

Love it here!! The cutest place to get your flowers or plants. Service is good and pricing is…read morereasonable. The flowers I got for an arrangement are beautiful

Gardenville has lots of flowers, some interesting dwarf fruit trees meant to live in pots (might be…read moregood on patios? I didn't see much info about the species and their growing requirements), and an impressive collection of tiny plants that would look awesome in a terrarium. Nice houseplant selection. They had lots of Easter décor when I visited for gift baskets and whatnot. They have a shelf with pre-shaped bonsai trees (seemed on the steeper pricing side) but I did not see any bonsai pots, soil, or care / maintenance tools for them, which tells me these are kind of intended to be a gift-and-forget-tree not a support-bonsai-hobbyists-tree. Overall prices felt high to me compared to other local garden centers and the atmosphere didn't give me a feeling like I wanted to hang out to learn more. Based on other reviews, maybe spring is not the right time to visit - maybe I'll try back in the fall when there are apples. Side note - I asked the shop cat if he'd mind if I took a photo and he turned around and posed! Love the shop cat.

terrible customer service. I spoke with 'one of the owners' and had a disappointing experience…read more I was asking about strawberry varieties, specifically beyond everbearing types, and whether other options could be brought in. Instead of a helpful or informative response, I was met with a dismissive tone and a lack of willingness to engage in the conversation. I completely understand that businesses may not want to share sourcing details, but the way it was communicated came across as unnecessarily guarded and unwelcoming. As a customer who is genuinely interested in plants and learning more, I expected a more respectful and informative interaction. There is a big difference between setting boundaries and making customers feel shut down. Unfortunately, this experience felt more like the latter. I hope this is something that can be improved, because customer interaction matters just as much as the products being sold.

My go to greenhouse. I have had several deliveries, mulch, stone and dirt. They have reasonable…read moreprices and great customer service. I enjoy just walking around this place. It has such unique offerings and great quality plants.

Moved to Amherst from the Southtowns in 2008 and have found a variety of "good" nurseries and…read moregarden centers. However, Lavocat's continues to shine above. I know I can always find a quality gift item for my garden-loving friends, a unique perennial for that odd spot in the yard, or a funky planter to make the perfect table setting. My most recent garden problem was finding a nicely shredded mulch that didn't leave behind big chunks at the end of each growing season. Lavocat's to the rescue! They have a wonderful hardwood fine-shredded mulch that's just perfect. If you're like me, and have a smaller garden - bagged mulch is what we need - whole truck loads just don't work. The knowledgeable and very helpful staff at Lavocat's will load your vehicle and you'll be very pleased with the results in your garden.