I purchased a trampoline mat of theirs from Amazon for my son's birthday 2 months ago. It is…read morealready getting small tears in the middle. I have tried reaching out to find out about the 12-month warranty in multiple different methods provided for contact and am not getting ANY response from this company. I guess I am stuck with a trash product advertised with an actual non-existent warranty. I am super frustrated!

Great place! Had exactly what we needed. Super friendly staff. If you need any trampoline needs…read moredefinitely check it out! Of course, as promised, the tramp mat fits perfectly! Kids couldn't be happier! I appreciate when a business knows their stuff!

I took a few items to consign at this store... these guys have a lot of clients so the items get…read moresold! Great location for the store and packed with good deals and great gear! These guys stick to climbing and ski gear mostly from what I have seen. Lots of Patagonia and North Face gear in here!!

Staff is friendly and they have a lot of new and used equipment…read more The equipment seems well price And they have a great selection for all outdoor activities from rock climbing to skiing

Even though I had a level concrete pad poured, trying to line up the 8 X 15 Lifetime shed will take…read more3 men at least pulling pushing and centering. The 2 back panel walls are the exact same as the side walls, the side walls all have a notch cut out at the center top of each panel, since the panels are all the same YOU WILL END UP WITH 2 HOLES IN THE BACK TWO PANELS at the top of each one, thus you have 2 holes already designed into the shed, why? You have to tape over these holes, and now it looks like crap, and these holes will have to be addressed over the "Lifetime" of this poorly designed shed. When I got the shed, it had 2 damaged pieces, I called, they sent out the 2 pieces, one was completely wrong that belonged to a completely diffident shed, yes, I gave the model and product ID code correctly, thus whoever pulled the reorder was wrong. As the shed was already started, I just used the dented roof panel on the backside. For the price, its a horrible and damaged shed that should be resigned from the bottom up. Seriously, think about other companies. Warning.

Purchased an ice chest from them. This is one of the best chest's I have ever owned. Great for this…read moreprice point. I also have a couple of their small folding tables that worked great for camping.

The holy grail of snowboards I think they have every brand of snowboard imaginable. But don't…read moreworry I'm about sorting through it to find your perfect board. Staff is there to help. Of all the winter sports stores this has the most amazing staff. They're kind, compassionate and extremely knowledgeable. As always winter sports gear is expensive but you can trust Salty Peaks isn't going to have any unnecessary mark ups.

Extremely disappointed. We ordered what was presented as a legitimate product, only to receive a…read morepair of DC snow boots in very poor condition. The box was so aggressively over-taped that it ripped apart while opening, and the boots literally fell out. One boot was clearly a display model, visibly dirty, scuffed, and worn, showing obvious signs of being in and out of bindings and tried on countless times. After some digging, it appears this display boot dates back to around 2012, which makes this even more unacceptable. It still had an ink security tag attached, suggesting little to no quality control. When contacting customer service, the interaction was calm but completely unhelpful -the representative was disengaged and dismissive, offering no real solution. We were also told we'd have to send the boots back and wait for them to receive the return before any refund, which meant we couldn't afford to buy replacement boots in the meantime. Charging $140 for mismatched, outdated display boots and backing it up with poor customer support is misleading and unacceptable. This was meant to be a Christmas gift, and instead it turned into frustration and extra stress. I would not recommend this shop. Edit to add: The business responded stating I asked for an "80% discount with free shipping." What I actually asked was whether they would reasonably work with me on price after sending boots that were clearly used, damaged, and later identified as old display boots--without that being disclosed beforehand. A $40 discount on a $140 charge did not reflect the condition or age of the product. I'm adding this clarification so buyers have full context.

I came here for a life jacket and boy did I find them, in the hundreds! This place seems small, but…read morehas a plethora of life jackets to choose from. Lots of styles, brands, materials, colors, etc. I usually have a hard time finding something like this that feels just right, but I had a hard time choosing between about 4 that worked really well. I can't speak for the other things they sell here, I didn't look around at any other stuff. The staff was quick and friendly.

Kurt's customer service was second to none! I have been searching for a chain stopper for years and…read moreI came across one he was selling. I contacted him via email and he answered promptly. He helped me make sure it was the exact one I needed. I thoroughly enjoyed working with him and I'll be back to shop again. Shipping was extremely fast too. Thank You Kurt. Highly recommend!

Marty's does EVERYTHING right. I had a tricky binding question regarding mounting 2 different ski…read moreboots in a LOOK Pivot. Not only understood they on the phone what I wanted, they were confirming technical questions as needed, able to discuss mounting positions of the binding and their advantages/disadvantages, then willing to do the job. On top, they did a test mount on an old ski to confirm before ruining my flat ski! There is NO shop around which would go that extra mile - all delivered with a smile!

I just had an unreal, terrible customer service experience at Marty's Ski and Board Shop. I rented…read moresome skis as part of a demo, where if I liked the skis I could buy a new one from them and they would discount 2 rental days from the price of the skis. The price tag on the ski was listed as $559. Two rental days = $102. Simple math. I should pay, per their own rules, $559-$102 = $457. For some reason, their guy at the counter is having a hard time pricing the skis (even though the sale tag is clear). I then point out to him where the bar code is. The skis, for some reason, scan at $700. He then wants to sell the skis for the listed price of $559 because it's cheaper than the scanned price. Not only that, but the guy acted like he was doing me a great service for honoring their own sticker price. That was not the deal. I would not have demoed those skies if I knew they would be this shady. In fact, I would not recommend renting from them at all. They don't honor their own rules. No integrity. He brought over a girl whom I assume is the manager. She tells him to honor the deal, and then walks it back. She then tells me that the reduced price sticker was added to skies AFTER I took the demo out. She said that the price tag was $599 when I took the demo out (keep in mind that she never offers me the $599 - $102 deal, so clearly she's just fishing for excuses to draw more money out of me). But even then... she KNEW I had those skis out on demo. Why would she lower the price??? But, she did not lower the price. She lied. I remember the $559 sticker. I then told her my wife had found those skis online for $480. She told me she could price match if I showed her the site. Ends up I was wrong and the online price was $525. I didn't want to give them that much money. They deserve zero cents from me.

Modest lot but a good selection of fresh Christmas trees from 5' and up. Yes, the bike shop sells…read moreChristmas trees! They made a fresh cut on the bottom to help with water uptake and loaded the tree into the car for us. Years ago we also bought a stand from them; instead of the usual pins, it has a single post in the middle of the well. Since their trees have holes drilled in the bottom, you just place the tree onto the post and you're done! It's so much easier than trying to twist the pins to hold the tree in place. Highly recommend the stand. They're also offering a special coupon for $20 off at Root'd across the street with a tree purchase!

Service meets expertise!…read more I'm a mountain biker that just got into road biking - I walked in here with about 2 dozen questions and in need of lots of help (and honestly lots of hand holding!); Cottonwood Cyclery absolutely exceeded my expectations. The lady that helped me fully dedicated over 20 minutes to walking around the shop helping me make a list of all the equipment, clothing, tools, and supplies I'll need for my newly purchased road bike. She also spoke with me at length about cleaning and riding techniques, as well as tips and tricks from her own cycling experience. She was also able to recommend a third party to properly fit my bike to me, which she uses herself. I didn't look around at the new bikes too much, but I did notice they had a selection of mountain bikes, e-bikes, and road bikes. They've got tools, bags, shoes, cleaners and lubricants, CO2 tire inflators, tubes, and everything else you'd ever need. They were out of a few clothing items due to shortages from high demand during COVID, but they were still able to provide recommendations about what to look for. That undivided attention was so valuable and helpful - I couldn't have asked for anything more than the experience I had here. This isn't the closest bike shop to me, but it is 100% worth the drive. AND I'd like to mention they are open an hour later than most other bike shops, which is so appreciated and convenient when I rushing to get some shopping done after my work day. I will undoubtedly be back for equipment, advice, and maybe a little moral support! Thank you, CC!

Wilde Arrow Archery totally helped me out. I walked into Wilde Arrow with pretty much zero archery…read moreexperience. I live in Hawaii and was visiting Utah on a business trip. Before coming to Utah, I visited my local shop in Hawaii and the owner told me my draw length was 32.5" and that he didn't have anything in his shop that would fit me. The Hawaii shop allowed me to shoot a couple bows but they did not bother to adjust the draw length past 29". I left my local shop frustrated because they were the only archery store on the island and I still had hundreds of questions. I came into Wilde Arrow on a Friday evening and asked for help determining my draw length. I gave them a full disclosure that I had almost no experience and I was from out of state. They were happy to help me! They sized me at 31" draw and set up several bows for me to try out. It was incredibly helpful to test out bows that were set up for my draw length. Believing that my draw length was 32.5" limited the bows I could even consider while doing my online research. But since Wilde Arrow helped me confirm my correct draw length is 31", it opened the door to many different bow options. Brandon worked with me one-on-one for two hours, let me shoot different bows, walked me though all the accessories, and answered all of my questions. Shooting different bows side-by-side really helped me narrow down which bow felt the best to me and which bow I wanted to get. I did not feel intimidated or pressured to make decisions. I was allowed to come up with my own conclusions of what felt good and what worked for me. This level of service that was provided even though they knew I might not be a potential customer (being that I was from out of state). I left Wilde Arrow Archery that night impressed at the staffs' knowledge, patience, and overall helpfulness. Based on my experience with my local archery shop back home, I wasn't confident in having the Hawaii shop set up my future bow. I had a couple extra days in Utah before going home so I came back to Wilde Arrow the very next day. I decided that if I was going to get a bow, I wanted Wilde Arrow to set up everything correctly. Brandon was working again and I told him I would like to buy a bow and take it with me back to Hawaii. I picked the bow, rest, sights, and quiver. He took everything into the back room and started putting everything together. I also picked out a release and a hard case for travel. The staff helped me choose a dozen arrows to get started. They had me shooting in the range with my new bow in a couple hours. I was grateful for the little coaching lessons on my form and technique. Brandon was extremely helpful getting everything on my bow set up correctly so I would be able to hit the ground running when I get back to Hawaii. I wish I had access to this level of customer service at an archery shop back home. I believe Wilde Arrow went out of their way to help me out in my unique situation. I walked into their shop confused and intimidated. I left with confidence and a brand-new Mathews VXR. I bought the bow on a Saturday and the store was busy. It looked like some people had to wait for a while to get serviced, but the staff were proactively communicating and reaching out to the waiting customers. Overall, Wilde Arrow Archery gets 5/5 from me. At the end of the day, their customer service and expertise earned them a sale. I hope I get to stop by the shop on future trips to Utah.

Service and knowledge is second to none. All the guys are great and make you feel special.read more