I wish I could give this place 6 stars!…read more I never find anything better priced than anywhere else, I tell all my friends about it and hope that this store does really well, couldn't ask for more

Shipping time was extremely long. Just to get the baseball pants for them not to be the same Nike…read morebrand that they said they were. Different material, fit and sizing. Paid to ship to me and then had to pay shipping to return that was taken off my original purchase. Stay away from this company!

I came here today to get my fishing license and discovered this store has a lot more than I…read moreexpected. No idea where to go... at each entrance there are service stations where you may purchase your items or ask questions. I asked where to get my fishing license and the young man cheerfully gave me precise instructions. Once I arrived at customer service I was greeted warmly and in less than 5 minutes I had my license. I chose 1 year but you can choose from a good variety of options up to three years! 5 star experience... While I walked about I was asked by a floor monitor if they could assist me with anything... I asked T question and they responded kindly good people in the store. I got some Iowa beef sticks... they also had good variety of jerky... that meaty juicy type not dried. I asked AI what are the top 5 most popular lures that work best in Utah and the store had all of them. I took them, a great Nike T shirt and my beefsteak at the cashiers near the entrance, paid and bid good day. I'd shop this place again.

Sorry to do this but things are very different at Scheels than in the past…read more I spent 30 minutes in the Kuhl department and no one even offered help or bothered to say hello. (I had several questions) 10 minutes in golf department. Same story. 20 minutes in BBQ and the two guys there seemed more worried about the display looking great than offering help. I've always loved Scheels but I am very disappointed with the current lake of service or lack of. I hope things improve! (I only spent $250)

I have rented from Parks Sportsman for years when I go to ski in Utah, but after an incident the…read morelast time I went, when they were closed on Sunday (and we were headed out) I tried to find a location that wouldn't present me with that same problem (I was leaving on Monday and had my own equipment, but my friends, who needed to rent, were leaving Sunday). The Pro Shop at Sundance not only got my friends up and fitted and out the door within 20 minutes, on a busy Friday morning, but they also only charged them $100 for two days of rental for two people. Now, we had a group discount because of an even that weekend, but it was 10%, so call it $120 for rental for two days for two people...sounds like a deal to me. But isn't that always how it works? :-)

I've lived in Orem, Utah since 1987 and have been to this store less than 10 times. When I worked…read moreretail management (8 years), I used to teach the sales staff that as important as it was to make a good impression during a sale, it was more important to make an even better impression when something was being returned. That's where the staff at Park's finally turned me off of this store completely. The last time I was here was just before Father's Day, 2010. I bought a 4 person tent that was on sale. The sales staff was very helpful in assisting me with the purchase. However, when I took it back because of a defect, the assistant store manager who was on duty and took care of the exchange acted like he was doing me a huge favor and that I was imposing on his time. That left a bad taste in my mouth. That wasn't even the end. I took the new tent (WFS 732) camping and should have checked it out first before (like I did with the original tent) heading out with my sons. One of the shockcords was broken so I had to do a quick fix while we were at our campsite. After returning home, I had to go buy new elastic cord to fix the shockcord. About a month later, my son took it camping and the plastic zipper broke and so did the plastic hook that holds the rain cover to the tent. By this time, I had lost my receipt and knowing how they acted with my exchange when I had my receipt, I figure why even bother. To anyone from Park's who may end up reading this, know that you lost a customer when you blew it on the exchange. Take a lesson from the folks at Nordstrom.

Great service! Went…read moreto get this Spikeball set and used my 20% coupon for being on mailing list. Clean and easy to find things! Will be back for sure!!

I think this is an often under appreciated sporting goods store. They have a selection of…read moreeverything from firearms, fishing supplies, hiking/camping gear, sport equipment and clothes. They even have an impressive shoe department that doesn't only have sports shoes and hiking boots, but work shoes and boots as well. The full firearm counter and great selection of fishing supplies keeps me coming back. I also buy my work boots there. The boots are as good as they get and the price is even better. Make sure and get on their email list for lots of great specials in addition to their regular ads. There are larger sporting good stores in Provo but Big 5 is home town themed and their service is top notch. Their staff is well trained and knowledgeable and the store manager will bend over backwards to help you with whatever you need.

This store is clean, bright and stocked. The employees were helpful with pickleball paddles and…read morekids baseball equipment. Pricing seems a bit high verses online.

Really disappointed in the customer service here. Had one associate that was very helpful in…read moregetting some shoes that I was looking for, but then was left with another associate (not sure of his name, but he has a more muscular build, with a buzz cut and earrings) who left for twenty five minutes and never came back. He passed me a couple of times with a box of shoes, but avoided eye contact, and we eventually left. I'm not angry or anything, and I don't mean to be a Karen, but just disappointed that customer service associates don't have just a little bit more training before going out on the floor. Bummer!

Great choices and smart staff! Always make me feel welcome! Easy to rent skis and great selection…read moreof skis and boots

I took my skis in to get a tune up. The staff were great, explaining my three options and then…read moregave their recommendation. They promised they would be finished the next day - but texted me later that same day to say they were ready for pick-up. They were friendly, helpful and professional. I highly recommend them!

I am giving this store a one star because I showed up 20 minutes before they closed and the doors…read morewere locked and employees were inside closing down. I tried knocking and they all ignored me. While writing this review 2 other customers have tried to go in. Very rude and sad that customer service has come to this. 7/21/22 hope you find some better employees. Best of luck.

Jesse was great help. He runs a team that greets you at the door. Jesse approached us while looking…read morefor an item and offered help. He went out of his way to look at items in his stored inventory and found some great options. We found exactly what we were looking for. Thank you!

A misleading ad about a ski package led me order it. The description was of skis and bindings and…read moreall the pictures showed the bindings mounted on the skis. There was one package price listed. I ordered them as such. I then received a shipping notification for the bindings with a separate price. I called immediately to cancel the order as I knew that having bindings mounted was not cheap. This was not what I budgeted for. I was told that everything was shipped, so the order could not be cancelled, but to call back when I received everything for an adjustment or to return the equipment. Btw, when ordering I was offered a 15% coupon, but then at checkout was told it didn't apply to my order. When I received the order, I checked with local ski shops and $100 was the lowest price I could find for mounting. I spent a half hour on the phone with a polite, understanding customer service rep inquiring about some type of credit. $25 was the offer. I pointed out how the ad was misleading, an offered coupon was not honored, and it would cost them more if I returned everything. I simply wanted at least half of the mounting cost reimbursed. The most frustrating aspect of this customer service interaction was that a supervisor will not get on the phone. The poor rep had to keep going back and forth. When she told me she could escalate the issue to a supervisor, I readily agreed, but she pointed out they would respond by email! THEY WILL NEVER GET ON THE PHONE AND SPEAK WITH SOMEONE!!! Sorry, that's horrible policy and I would discourage anyone from patronizing this business.

Beware when ordering ski boots as part of a package deal…read more Be sure of availability of sizes of ski boots with a package your purchase. I returned my boots and wanted to get the next size up. Since there were none available in my size, I received a refund (based on package pricing (about $80). If I want to get a larger size boot, I need to select another model/brand and pay the regular (non-package deal price), which means will need to spend approximately $200 more for a comparable boot, not including the $44 it cost to ship the first pair back. I do not recommend purchasing boots if you are not absolutely sure of the size you need. When I asked about the return, customer service said "We always recommend to go in and try different boots on before purchasing online". I was never given (nor saw online) this recommendation.

Love this place to death! The owner has spent more than most professionals make in a year on bolts…read morefor many of our favorite climbs in the area. As such I support him with my gear purchases. They have great advice on where to climb, gear to get and they are also just fun to talk with!

Best place hands down to get anything you need climbing from gear, beta, or just general life…read moreadvice! Darin and his crew will help you get what YOU need. They aren't their to rip you off!

I really can't say that this Sportsman's Warehouse is any better than any other SW, but I can say…read morethat overall I'm a big fan. I've been to all the other, bigger outdoors stores (it's hard to think of Sportsman's as small, but comparatively, it sure is) and SW has got to be my favorite. Maybe it's just the stuff I'm selecting, but the prices are always better here for the stuff that I'm actually going to use, and buy frequently. There are several fishing lures I prefer, and they're always a buck or so less here. I frequently pick up a canister of fuel for my backpacking stove, and it's reasonably priced, Backpacking meals, always a good selection. Beyond that, it seems that they do a much better job of carrying products appropriate for our climate, for the landscape, for the species of fish or fowl or beast you might be looking for--it just feels like a local shop, but with big shop lower prices. Rarely do I find a product that's just silly to carry for Utah, but elsewhere I'm always finding that. Kudos to being a bigger place but keeping it local. Get your backpack, tent, gun, ammo, fishing pole, rods, reels, line, lures, clothes, smokers, meat grinders, boat supplies, flashlight, hydration bladder, Dutch oven, and a bajillion other things here.

I've purchased multiple firearms from this location. I had difficulties with a used shotgun that…read morewas gone for eight months for repairs. Thank goodness I purchased their extended warranty. Salesman are friendly and semi-knowledgeable.