My wife delivered our son, atlas here. From what I've heard this hospital specializes in…read morechildbirth, pumping out nearly 4,000 babies a year. The actual hospital is nice, and their menu of room service offerings was pretty solid for a hospital. In terms of service I'd say it was a bit inconsistent. Although, Maria in the postpartum ward was a star - Id recommend asking for her. She was compassionate, detail oriented, and caring.

My daughter and I are being placed in an M1 hold when all we were asking for was help for physical…read moreneeds and not mental. My daughter's name is Tiffany Ellen Mathisand they are trying to separate us without letting each other know where the other will be going. My daughter and I live out of my car which is sitting in a gas station parking lot and can get towed any time. I am a disabled veteran name, Tuyet Kim Mathis. I told the social worker and doctor the truth and all it got me is a diagnosis that will not do me nor my daughter any good in the future. Can someone please get us release? This is a waste of government and workers time and money. They held my daughter down and sedated her for no reason. We are trying to look for our family for months and still haven't found them. My other daughter, Kimberly Ann Mathis aka Grey, aka Hudson Mathis has been missing for months. Tiffany and I are trying really hard to find her but we are now stuck in this facility. They do not have respect for veterans or as a parent. I just wanted to talk to my daughter to calm her down but they wouldn't let me sayjng I'm a patient here. I do not care, Tiffany is my daughter and I have a right to see how she is doing without you nurses holding her down and medicated her to the point where she is sleeping for hours on end. How much of that sedated meds was she given? Can someone please release her and myself. They are separating us this morning so I would or could not know where she will be. Please help release my daughter, she is a National Guard on ground surveillance soldier. She can not be placed in a mental hold one ward. She has to look for her sister and her dad for us to fly home. She is probably considered Missing In Action by now due to this. Please release us and let my daughter and I continue to find our family. I do not recommend this place if you get an M1 Hold.

The pulmonary office is the worse! They can't get orders submitted correctly, do not respond to…read moremessages in the portal or when calling. The staff is so unprofessional and incompetent. They miss spelled my name on an order and it took so many calls and had to call the hr office, since no one was helping me. I still don't have my new replacement machine due to their lack of response and incompetence. It's so frustrating and negligent. I left UcHealth Anchutz because of the same lack of basic customer service. I plan to work with my ent for my sleep treatment. My ent office is smaller and will never go to another large organization. Worst customer service. Hey doctors...you are only as good as your support staff.

The main hospital is over 120 years old, and the campus has expanded significantly. Because the…read moreCity of Denver is constructing a bus line through the center of the historic Colfax Ave, traffic can be a bit heavy at times, but overall the area runs smoothly. The hospital itself is nice--just be prepared, it stays chilly all day. But I will say, once enough patients comment about the cold, the heat definitely kicks in! Lol. Checking in can be confusing. Even if you check in downstairs in either building, you still have to check in again at your respected clinic. Honestly, that feels like a waste of patients' time, especially when you already arrive 30-45 minutes early. It's not nice to the elderly either as it causes confusion. My appointments have gone well, though. Waiting between appointments isn't the most enjoyable unless you're patient or good at passing the time. All of the providers I've seen have listened and been very respectful. Dr. Downey in Pulmonary and Dr. Wienberger in Cardiology are excellent doctors. I didn't get to meet Dr. Balkissoon, who was my originally assigned pulmonary doctor--sigh. I've known Dr. Downey for over 15 years; he's a great doctor, and he rarely accepts out-of-state cases which was a treat to work with him again. Now that there are two buildings, it would really help patients if the schedule clearly listed either the "Smith Building" or the "Main Adult Clinic Building." They can abbreviate the buildings if possible on the schedule. Some of my appointments and procedures have been moved up, while others remained at the same time, but overall my experience--15 years later--has continued to be positive and meaningful. Best wishes to everyone who comes to this wonderful research hospital. I hope you receive the answers and understanding you need for a better quality of life. Happy Yelping!

Excellent Lab for Walk-Ins…read more I like the availability of the lab here, located on the second floor. There's a parking entrance at the front. The lobby is a bit tight, but nice.

This place definitely gets a gold star for customer service!!!…read more I was scheduled for what I thought was a bone density exam but the technician was walking me to the lab for bloodwork. I asked I thought this was a bone density exam. After back and forth about the appointment the technician looked up my order and sure enough I was booked in the wrong section. She then proceeded to tell me that they normally don't take walk ins but I can ask. So the technician walked me to the correct office and sure enough I received the same canned statement. I then said I took the day off for this is there a way i can get in? The clerk went to the back and asked a technician and sure enough she said I can get fit in. All in all the procedure took about10 minutes. Way less time than to drive to the appointment and the hassle of figuring it out but it's done and all came out well. And I can't forget to mention about the great valet service I received as well. Top notch!!!

1/16/26 I had a mass and my left lobe of my thyroid removed. I spent 2 nights in the hospital and…read morefrom surgery check in, pre op, surgery, recovery and my stay the complete staff was amazing. Kiaser is my primary insurance but surgery was completed at Presbyterian St Luke's. My surgery team was amazing along with my post op care and the care I received on the 9th floor. Both shifts made sure all my needs were taken care of and answered all my questions along with my wife's during my stay. This was by far the best inpatient hospital stay I have had. Thank you and the staff.

On 05/12/2026 my husband went in for a GI scope. 1. Found…read moreout that the instructions that we were given and followed as to when to quit eating and drinking was the wrong information. 2. After telling them my husband was a hard stick for drawing blood and IV insertion, they jabbed him TWELVE times! before calling in an expert who got the job done with one try. 3. Dr Andrew Korson was the doctor, he said he would call in a script to our pharmacy. It's been a week, nothing. I sent a message through the portal five days ago, nothing. I don't not recommend this hospital.

Fall of 2025 my mother's doctor diagnosed her with dementia. She said she had to go to behavioral…read moretherapy and plan end of life and find a facility to put her in. The doctor even flagged my mothers chart. My mother was scared and very upset. As her daughter responsible for her I was scared to death. What I wasn't understanding was my mother was still fairly independent and fairly sharp cognitive. When the doctor flagged my mother's chart that's when I told my mother she was done with Kaiser. The doctor didn't want to listen to how my mother said she was feeling which I found to be disrespectful. My mother just went to her new doctor ( my doctor) not a Kaiser doctor for her annual checkup, had a cognitive evaluation and was given a clean bill of health. The doctor said cognitively she was normal for 86 years old and that one of her medications can slow the cognitive circuits a little and she was in good shape. The Kaiser doctor never said anything about this medication being able to slow the cognitive circuits a little. We both feel such a sense of relief. I feel I saved her level of independence and quality of life she has.

I've been a Kaiser Permanente member since birth and generally have had positive experiences, but…read moremy recent visit left me feeling disappointed and frustrated. For the past few days, I've been dealing with typical viral cold symptoms that escalated to include a persistent cough, chest pain, shortness of breath, throat irritation, nasal congestion, bloody discharge, and a severe headache that turned into a migraine. Concerned about these symptoms, I tested twice for COVID-19--both negative. After my chest pain worsened, my friends and family urged me to seek urgent care. At urgent care, I explained my symptoms and received a strep, flu, and another COVID test--again, all negative. Despite feeling like there might be an underlying issue causing my symptoms to worsen, I was given a breathing treatment, prescribed an inhaler, and sent on my way, feeling like I had wasted both time and money. After following the care plan to the letter with no improvement, I made an appointment to see my Primary Care Physician (PCP). Instead, I was met by a nurse, Ms. Roberta Owens, at the East Denver Clinic on August 26th. I arrived slightly late, feeling absolutely miserable, and received a call while checking in, warning that my appointment would be canceled if I didn't check in within 10 minutes of the scheduled time. Already struggling to speak due to my symptoms, this added stress was not helpful. Ms. Owens quickly took my vitals and started asking pre-questions. From the start, our exchange felt defensive and combative. I was coughing so severely that it interrupted my speech, yet she continued to push the conversation. There were no tissues in the exam room when I asked for one, adding to my discomfort. I expressed my main concerns--particularly the intense sinus pressure and headaches--and suggested that I might need a referral to an ENT specialist. Instead, she ordered a chest X-ray, which unsurprisingly came back clear. Back in the exam room, Ms. Owens reiterated that what I had was likely just a cold, dismissing my concerns. While I understand that sometimes immediate medical remedies aren't possible, compassion and kindness can go a long way. Unfortunately, Ms. Owens seemed dismissive and didn't listen to understand my concerns. Her demeanor left me feeling emotionally drained on top of already feeling physically unwell. This experience was a stark contrast to the quality of care I've come to expect from Kaiser. I hope that future interactions will be more attentive and empathetic.

I honestly can't thank NP Peter Yu enough. I am a 20-year-old nursing student, and when I first…read morecame to him, I was pretty skeptical about functional medicine as it is not something we learn about in traditional medicine education. I had been struggling with mold toxicity along with a host of other symptoms and felt truly stuck, but he completely changed that for me. From the very beginning, he listened so well and really took the time to hear my whole story. Prior, I had seen my PCP, an allergist, and had countless visits to urgent care where they all could not find a cause for what I was experiencing, recommending I address "anxiety." On the other hand, NP Yu explained everything in a way I could actually understand, breaking down everything and helping me see the bigger picture of what was going on in my body. He identified the right testing, uncovered clear biological markers, and built a comprehensive plan to address the root issues. For the first time, I felt like I wasn't just being treated for symptoms, I was actually being cared for as a whole person. Because of his guidance, I've experienced dramatic improvements that I never thought were possible, and also genuinely learned so much. What really sets him apart is not just his knowledge, but the way he genuinely cares. I left every appointment feeling heard, understood, hopeful, and supported. If you're on the fence about functional medicine like I once was, I can honestly say NP Yu is the person who can help open that door for you. He's made such a difference in my life, and I'm truly grateful.

Peter was very personable and very knowledgeable, the InBody scan was super easy and fast and…read moreprovided a ton of information, which Peter broke down for me so I could understand what it all meant. I'm excited to go back for a second scan to see how my body is improving through my new diet and weight goals. 10/10 recommend.

Dr. Meyer (and the rest of her staff) has seen my whole family, including my two kids from their…read moretwo-week appointments on. She has always been very responsive to my panicked calls (when is it not an urgent call, when your tiny baby is sick, even if it's "normal"?) She has also welcomed my questions/hesitations when it comes to some Western medicine norms, and she always offers holistic and research-based advice/thoughts/diagnoses. She even met me on a Saturday (not office hours) to give my girl the last of her three-day antibiotic shots for an ugly ear infection. Personally, she diagnosed and has helped treat issues I've had for years -- that a counselor, midwife, dermatologist, and naturopath didn't catch. While it is a younger and smaller practice, I'm definitely willing to overlook a less-than-friendly receptionist who answered the phone a few times or confusion with paperwork. The care and professionalism we've received when it really counts is invaluable to me. Update (Feb 2018): she no longer has a frazzled receptionist. Leslie is always kind, warm, and welcoming! :)

I really don't understand anyone rating Dr. Shelley any more than one star....?…read moreI am new in town and looking to find a medical provider in my neighborhood and thought from this clinic's website that it would be a perfect fit. Yet it was a complete let down from the moment I called to make an appointment. It was hard to get in, the woman on the phone was rude and not helpful and then my appointment was not scheduled correctly. Dr. Shelly was not any more impressive. Unfortunately, she was very impersonal, did offer a natural and holistic approach I was looking for and rushed me out of her office. I'll keep looking for someone that will offer me more than 15 minutes of their time. I wasted a $30 copay on 15 useless minutes.

This medical office has the WORST customer service and then the audacity to blame you for any…read moreinteractions. Staff are not professional. Don't waste your time and money. Go somewhere else.

I've been a patient here for 5 years and I love this practice. Dr Reece has been great to work with…read morethe whole time.

I am epileptic. I am unable to drive because of this. So I was drop off at the emergency entrance…read moreaccidentally. In case of this situation there should be a check in desk with an escort or information on how to get to the front entrance. This caused the only causes for improve improvement. This was a very stressful situation. A special Thank you to "Tim" he found me lost in the in the hallway. He brought me to the main entrance, then check me in early, after walk me to my appointment and after he walked me to the main exit. Keep him around Ace employee. Really, Great job Team! I was in and out before I knew it. It might have helped that I picked an early weekday time. I signed all paperwork before I arrived electronically. Thank you to the PET and CAT scan teams. All I can say is wow if I need to get anything more scans done. This is the place I will send my family.

Review: I brought my…read morefour‑year‑old to this ER because she was having chest pain and body aches from coughing for two days. She hadn't vomited at all until we arrived, but once we got into the waiting room she threw up everywhere. Not a single staff member got up to help. I had to get up myself, ask for assistance, and ask for something to clean it up. Someone eventually came with a towel, wiped the floor, and walked away. Did not sanitize the floors chair. We waited about 30 minutes before being taken to a room. They gave her Tylenol and ran a COVID/RSV test. While she continued vomiting in the room, we were told we needed to go back out to the waiting room because they "needed the room." I questioned how it could be safe or ethical to send a vomiting child back into a crowded waiting area, exposing her and everyone else to more germs. Their response made it clear they didn't care. At that point, I decided it was better to take her home than force her to sit in a waiting room covered in vomit. As we were leaving, we saw a grown man vomiting all over the waiting room floor with no help, no vomit bag, nothing. That's the environment they expected my four‑year‑old to sit in. The lack of compassion, hygiene, and basic standard of care was shocking. The whole experience felt chaotic and dismissive--more like being told to "pull forward and wait" at a fast‑food drive‑thru than an emergency room where sick children and adults are supposed to receive care. I left extremely disappointed and concerned about the quality of care here.

I have had good luck with doctors from Concentra until I ran across a Doctor named Donna Benton…read more. If she walks into your exam room decline appointment, in my opinion a very incompetent Doctor. She has no interest in what you have to say, she was mumbling to herself while I was trying to talk to her. I tried to explain to her there is a new remedy for my condition, she had no interest at looking at the information I brought in. Also this doctor was clueless on the recovery time is for my specific condition.. Starting in 2028 work comp. injuries you can pick your own doctor to go to, dont pick Concentra.

My husband made an appointment with this facility so that we could make sure he could get in at a…read moredecent time. He got there 15 minutes early and they tell him it will be an hour and a half wait because they were under staffed and had quite a bit of walk ins. Finally after getting in to an exam room they took forever to actually do anything and were extremely rude. When it came time for an X-ray which he needed for his physical they told him they were going to have to send him to a different facility because the x ray tech wasn't there that day. Even though I called to make sure he was and they said he would. I even called to make sure they had all the paperwork we needed to have done sent in and they didn't have any of it ready to go and then failed to give all of it back. And when we asked for all of it they were rude and said it was our fault. It was a horrible experience all around. It cost us well over $600 with Insurance.