As all of the other recent reviews here state, New West USED to be great. We loved it there, they…read morecared, had great doctors, and the support staff was also awesome. As soon as Optum took over this place became a joke. All the good doctors have left, I would imagine because they saw the righting on the wall. Now the new doctors and the admin / support staff are absolutely abysmal. There is no regard for patients or competency from management. If you are considering going here save yourself the headache.

Dr Shpall has been my Dr for over 30 years. He has always been attentive to my needs and has…read moreanswered all my questions. I have recommended Dr Shpall to several family members. He understands me and makes me more motivated to improve on my own with his support. I will never consider changing Drs.

Dr. Vish and Mandy are amazing! I feel like someone is actually listening. I had a physical and she…read moreaddressed stuff I was questioning! They do your labs right on the spot that's so helpful. I'm not currently a patient but I have experienced their awesomeness!

I would highly recommend Pragma Family Medicine. The entire experience went well. I'm new to town…read moreand suffered a knee injury. I found Pragma online, messaged them before office hours and got a response within minutes. The quality of care was extremely comfortable and I never felt rushed. All of my questions were answered in terms I could understand. Thoughtful and caring staff.

There is one doctor that treats you like an adult - I wouldn't feel the need to write this review…read morebut today I scheduled a Telehealth appointment with Dr Christy Kleinke. I have issues with my tonsils (I have my whole life) and this week have been fighting some sort of infection. Green mucus, no coughing, but my voice is gone. Tomorrow I am supposed to speak briefly at an event - not counting on it but I thought I'd try to help myself. Before I could even begin to explain my situation, this doctor was extremely rude to me. I inquired about a steroid to help my tonsils with swelling and an antibiotic. She immediately said (I'm telling you within 5 seconds of speaking to her) "Well, I'm the doctor and I'm not prescribing that." Excuse me? I didn't beg, I didn't demand, I just asked about this and she comes out swinging with that? I asked her a why she was saying that (and explaining in my broken voice I'm not trying to be combative I am just genuinely wondering why she is saying this, and she says "Well you're going to have to come in, what do you want? Swabbed?" to which I politely reply "I want to do whatever I need to do to help myself". She said "Well, we're at lunch from 12-1 so you can come at 1:00" and is ready to end the call. I ask her which office - etc. to which she continues to speak to me like I'm some sort of idiot until the call ends. There are two floors at this office. Was this a stupid thing to ask? Is it out of the question for me to try to help myself AT MY DOCTOR'S OFFICE? Gross. Dr. Kleinke, you're gross. I know you're a doctor but if you want to talk to people like their children go work at a daycare.

WORST DOCTOR OFFICE EVER!!!!!!!!!!!!…read more I went in for my annual physical in January. The main reason being, to get my scripts refilled for a full 12 months. This NEVER happended!!! EVERY SINGLE MONTH I have to send a request to have my script filled. WTF?! What's the point of having a primary care physician?! My Gynocologist will send in my scripts for a year so I don't have to deal with this BS!!!! Per the Office Policy manager, "I'm not a good fit for their office."

Got hurt at work and filled out the forms and sent over the Medical and Dentals Records including…read morethe Intake Form prior to arriving. When I showed up they asked for additional paperwork which at this time it was turning into a Novel of paperwork asking the same thing over and over and over again. After that fiasco their Office Manager wants to talk about how you written down your answers and talk about feelings. I did not know they changed from Medical Dr to Therapist. Waited a Month to be seen all the while it's gets worse cannot eat solid foods because the tooth is broken in 4 spots knee messed up, can't sleep well and this office instead of fixing they want to talk about "FELLINGS" I read some reviews and it sounds like this Dr was good until about 2022 when he went "WOKE"

I can not believe how far the quality of this practice has fallen. I had been a paitent of Dr…read more Yamamoto for 7 years and he used to care about his patients. We'd have personable conversations about skiing and auto racing and he would take the time to help. Lately it's been impossible to get an appointment due to weird hours (open a few here and there, so it's hard to get them on the phone) and a complete lack of response from their website. My most recent and last appointment with him ever was a complete debacle: 1.They closed the office due to snow without notifying me, after waiting 6 weeks for an appointment. I called their answering service and got a reschedule for the next day. This was initially frustrating, but otherwise nbd. 2. I get there and Dr. Yamamoto is solely focused on paperwork and the computer. After a few minutes of typing he says to me "so everything is ok, yes?" and I tell him "no, that's why I am here" and begin to discuss my symptoms. 3. He provides no answers, no guidance, just focusing on his forms. He asks some mental helath questions and I tell him, I don't care about that, I don't want that, I want to discuss physical health, a specific issue. He hells me it's standard for a physical and continues, not addressing my questions. 4. I tell him look, I want to talk about this stuff that has been going on and he replies with "this is a physical, if you want to talk about issues you need another appointment." He then takes my vitals. 5. I tell him, I didn't book a physical, I made the appointment, 6 weeks ago to try and talk about specific issues. At that point he is walking out of the examination room and he rudely said to me "Well, I don't know what you want me to do then, you just need to find another Doctor." and sends me to the in-house lab for a blood draw. 6. Still stunned, but looking for answers, I stop by the lab to get a blood draw. The person there was very nice, but she stuck me 4x and couldn't get a draw, so I took an order for Labcorp and left. While sitting in the parking lot, I scheduled another vist with a new Doctor. The Dr didn't seem himself, and yeah, Covid has stressed everyone out so I was just going to move on with my life and let it go. What prompted me to write this, was 2 weeks later I get a jacked up bill, with an incorrect date from FOUR YEARS AGO for this appointment, and what do you know, they line item me for a mental exam, blood draw (which wasn't done) and a physical exam, which they didn't run through my insurance. When I called the office they told me it's from four years ago and I need to talk to their outside billing. Outside billing says it's from 4 years ago - which is impossible, I have seen the Dr. annually and paid each time since then. You think if it was really 4 years old, they whould have charged i trest or sent it to collections. No, this was from the appointment last week. Dr. Yamamoto just needs to retire to the ski slopes where he obvious and stop wasting his patients time and money. I would like to think this was a typo on his part, but after they way he essentially "fired" me, I just don't know.

My new go to place brought my 90 years young mother here for a check up they are so kind and…read morewonderful she loved Elli from check in to check out also did my DOT physical here went very smooth I would recommend this place over SC health

Yes Ellie Titasenko was great she was definitely a better part of there practice. She is no longer…read morethere and im not sure why I just no they replaced her quickly. She made it worth going there but after she left and I had interaction with some of the other doctors or nurse practitioners, I was not happy. They were totally different. The new doctor the young new doctor I guess that took Ellie's place. She was very nice, but you could tell she was under the main doctor's thumb and walked on eggshells. To make sure that she didn't say or do something wrong. I felt was very uncomfortable. Then to tell me, because I have crohn's disease that my medical condition is too extensive for them to treat that I needed to find a new doctor seriously. But yet she deals with COVID and botox and all these other things, but microne's disease is too extensive for anybody in her office to deal with that makes a lot of sense..

I've been going to this office for 30+ years, My favorite doctor is Ellice Goldberg. I see her for…read moreOMT's (Osteopathic Manipulation Treatment) and for general medical needs such as yearly physicals. She is EXCELLENT!! I will say there have been changes, and maybe not all for the better, since the clinic became part of New West Physicians, but nothing that would make me change doctors. The staff have changed over time, but who's hasn't, but everyone has been friendly and helpful. I do regret that their billing is no longer done in-house as it has been hard to get to the right person with questions about why an office visit hasn't been billed. I'm hoping this is something that will be rectified over time as they just switched to this new system. Ellice, Connie, Michelle 5*****

Dr Goldberg and associates are family practice but also a top Osteopathic doctors that train's…read morestudents in OMT. They believe in whole body treatments and sometimes wait to get manipulaton is weeks it is well worth it. This is a caring doctor that listens to her patients.

Dr Rachjaibun and his assistant are amazing! The Dr listens, is compassionate, and is very down to…read moreearth. Hands down, best Dr ever!

Best Dr. ever! I have been going to Dr Deric for years and would follow him anywhere…read more He has cared for me and my family and is genuinely interested in your well being. Highly recommend this practice!

Everyone was so nice caring and professional! Nice atmosphere and I highly recommend!read more

We were told multiple times that we were in-network and even confirmed before scheduling. After…read morereceiving an unexpected bill, I called for help but couldn't get any assistance. I was directed to leave a message for the manager, who was incredibly rude and unprofessional when she returned my call. Instead of helping resolve the issue, she informed me that my father's upcoming appointment would be canceled since he was "out of network," and placed all the blame on the intake department. Very disappointing experience overall -- poor communication, lack of accountability, and no compassion for patients or their families. I would not recommend trusting this facility with your loved one's care.

If there were six stars, I would give them all to Dr. Charles without hesitation. My first…read moreappointment was the best appointment I've ever had at a Dr.'s office; Dr. Charles has a way of making you feel like her old friend and I felt completely at ease. I had a long list of health questions and possible ailments and she patiently listened to me and took the time to thoughtfully discuss everything I brought up. At one point she even pulled out a physician's encyclopedia-type book and showed me illustrations about a skin condition I've been struggling with. I left feeling empowered and had a newfound respect for medical professionals. After a trip to Belize, I went to urgent care twice and was ultimately hospitalized for a little bug bite on my back. I had half a dozen doctors look at the bite, and every one of them had a different prognosis. When I finally went to Dr. Charles to follow up after the hospital visit, she took one look at my bug bite and immediately knew what the culprit was. I was furious at the other docs that didn't listen when I told them I'd gone to Belize and had numerous mosquito bites. One of them even suggested it was an ingrown hair (highly unlikely and borderline insulting). I was so impressed that Dr. Charles immediately knew I had a botfly and a week later I was healthy, bug-free, and once again awestruck by her knowledge. Last but not least, Dr. Charles always remembers me as if we're good friends, recalling details of my personal life and asking me how I've been since we last met. It's always unnerving to go to the doctor's office... unless Dr. Charles is your doctor.

I don't like doctors. I never have. The last time I was sick I refused to go to the doctor... of…read morecourse turns out that I really should have gone to the doctor because my appendix ruptured... but I digress, that story is for another day. Dr. Charles. Is. Awesome. She is patient, friendly, knowledgable, accomodating, and every other positive word I can think of to describe her. I have never met a doctor like her. Looking for a good doctor, then look no further.

Experience over many years has taught me that if you can afford it then a concierge type doctor is…read moreentirely worth the money - right diagnosis, first time, right referral, first time purely on what works for you - life changing and at times life saving for you - and your doctor, because the current insurance based system isn't any more fun for doctors than patients. Dr. Amber is the best I have come across in three countries and five states - she's super responsive on email, very respectful of time, appointments are prompt, lots of non-critical things handled by phone and email - and above all she's a very compassionate and technically strong doctor. I was one of the first patients through the door and I'm delighted to see her practice continue to grow and thrive.

I've been with The Golden Stethoscope since the beginning, as Dr. Wobbekind's first patient at her…read morenew practice. The care I've received has been thorough, insightful, and responsive. It's still a small medical practice, and Dr. W does it all herself. She's the closest thing to an old fashioned "family doctor" that I've ever had in my life, yet her practice is completely modern. It's great being able to contact my doctor by email any time of day or night and get replies back (to non-urgent matters) the same way. No bureaucracy, no wasted time filling out paperwork, no navigating through layers of phone menus. Dr. Wobbekind respects my time. Plus, she's easy-going, friendly, and smart. I wish all doctors were this good.