I have had good luck with doctors from Concentra until I ran across a Doctor named Donna Benton.. If she walks into your exam room decline appointment, in my opinion a very incompetent Doctor. She has no interest in what you have to say, she was mumbling to herself while I was trying to talk to her. I tried to explain to her there is a new remedy for my condition, she had no interest at looking at the information I brought in. Also this doctor was clueless on the recovery time is for my specific condition.. Starting in 2028 work comp. injuries you can pick your own doctor to go to, dont pick Concentra. read more

My husband made an appointment with this facility so that we could make sure he could get in at a decent time. He got there 15 minutes early and they tell him it will be an hour and a half wait because they were under staffed and had quite a bit of walk ins. Finally after getting in to an exam room they took forever to actually do anything and were extremely rude. When it came time for an X-ray which he needed for his physical they told him they were going to have to send him to a different facility because the x ray tech wasn't there that day. Even though I called to make sure he was and they said he would. I even called to make sure they had all the paperwork we needed to have done sent in and they didn't have any of it ready to go and then failed to give all of it back. And when we asked for all of it they were rude and said it was our fault. It was a horrible experience all around. It cost us well over $600 with Insurance. read more

I am here to warn people getting their hair test for Pre-Employment. DO NOT USE THIS PLACE. They need to have training on how to take hair for the test and how much to take! I am in sales and they took so much hair I will not be able to wear it down for at least a year!!! when she asked if I was sure I was ok with this I said yes because I had researched it online and knew that they needed 1.5 inch long specimen that was a pencil wide. What they took was extreme and unnecessary. I feel assaulted and am considering an attorney because when I called to ask for a manager and explained what happened, I was told that they are not a hair salon! Completely unacceptable and unprofessional and I was told that I could fax the manager whom I was told is Sharee Anderlakas and that she was not in today. I will insert photos so I can save another woman from trusting them to do the right thing! I need compensation to fix this! read more

Concentra Medical Center - The amount of hair taken - Medical Centers Near Me - Denver, Colorado

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Worst pre employment physical ever. I was suppose to have an appointment arranged by my employer. No record of it. The tech taking my blood couldn't find a vein and kept jabbing. No one explained anything to me at any point in time. At one point I thought I was going to see a doctor and a guy came in and said I needed to do an X-ray. After that I did an ekg. At which point their machine broke. They came in and out of the room leaving the door open towards me laying on the table in nothing but a robe. When the doctor finally came in, she didn't knock and I was in the middle of redressing. I was told by every tech the doctor would go over my results. She spent less than 5 minutes with me not once explaining anything. Afterwards when I was done, I was told someone would come get me and escort me out. Nothing. Someone who did the ekg came in and seemed confused as to who I was. Then she said I should be waiting up front. Another person said I was sitting in the wrong spot. Completely unprofessional. read more

This was abysmal, I have never been to a medical facility this poor in the US or overseas. I recently was going for a position with fedex which requires a DOT physical and drug screen. Great, I understand that. What I found was a HOVEL that looked OK from the outside and when I came in I was yelled at by a staff member to fill out COVID paperwork. Again I say these guys probably have to put up with a lot, hence the aggression, but holy cow they are so rude, esp the MD or PA that was on duty, his name was Nate something or other. I was called in to pee in a cup, I wash my hands and ask the nurse for paper towels as the dispenser is empty and she says "oooh no we're out of them...". OUT OF THEM. IN A MEDICAL FACILITY. I mean, just go to Home Depot and buy a pallet of paper towels, that's essential to hand washing, especially in a pandemic! OK though again I'm not here to make any waves, I just want to get in and get out. Things happen. So I wiped my hands on my filthy jeans. Awesome. Clean hands. I go to the stall to produce a specimen and the toilet is disgusting, appears to not have been cleaned in a week. There are hairs all over it, and yellow and blue stains all over the rim. No lid, barely any water and the toilet would not flush, which I think is necessary to modern hygiene but it explains why the toilet was so gross, they likely have to open the tank to flush it. See pic 1. I go to set my specimen on the piddle mat that they have set up, like a little white gauzy pad where they set the peepee, and there are DRIED YELLOW URINE STAINS ALL OVER IT. Again, there is no way that these guys have changed that mat in a month, unless theyre just slanging pee all over the place. Disgusting. See pic two. I get called into the vision and vitals thing, this nurse, I think her name was Kristin or Kristie or something, she was SUPER nice, so kudos to her. The office that they had me in looked like they had started remodeling and ran out of money. Rips in the drywall, wall plates missing, stains everywhere on the carpet, from drywall dust, paint and "other". See pics 3/4. Disgusting. Even if there were nothing "unclean" about it, think about the picture that you're painting for your clients, here. Use a different room for crying out loud. G THEN I go into see the Dr. This guy, Nate something-or-other...there's no way he's a Dr. I wrote on the medications that I take that I use Keaton. The man literally had to google it, and trusted the first hit that he got which stated that Keaton is "an opioid". FALSE. Then he said that in order for him to sign off on it I would have to stop taking Ultram, which is an Opioid. That's fair. I said there was no way that I could sacrifice quality of life like that for a fedex job, so let's just call it. By this time I'm pretty fuming, so on the way out, this guy says "You know, tramándole is the most addictive Opiate". Uncalled for and patently FALSE. If this guy has a medical degree it's from community college of the Ozarks and he graduated with a D in 1979. Tramador (ULTRAM) is a low grade analgesic opiOID. It is the least addictive in its family, which contains drugs like Fentanyl and Hydrocodone. I get that theres a law against using opioids in a DOT position, I told him it's fine, I understand, there was NO REASON TO FABRICATE MEDICAL INFORMATION, which is exactly what he did. I will attach a pic for this as well, but a simple Google search is all you need to see that it is not highly addictive, and I've been taking this med for almost 8 years, with no change in dosage. It helps me, and I simply said "sorry doc, it's not worth it to stop". So why the lying? IF YOU HAVE A CHOICE, STAY FAR FAR AWAY FROM THIS PLACE. DISGUSTING, DANGEROUS AND ABUSIVE, FOR REAL. This was for clients, I'll be sending feedback to concentra's corporate office and the state DOH survey team as well, this is unacceptable as hell. read more

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SLOW SLOW SLOW. Needed a physical for a job, came in multiple different days to be told the wait would be over 3 hours. Finally waited one day (because I had no choice) and the service was awful. Made me sit in the room in a gown for over 45 minutes just to get a physical. No one kept me Updated on my wait. If you love wasting your time and sitting around all day, this is the place for you. Would never ever come back here. read more

Had to go here for a pre-employment screen. Started out fine with moderate wait time to be seen initially. However, after going though the initial drug test and strength test, I was asked to put on a gown for the physical and someone would be with me in a few minutes... 35! Minutes later the NP finally came to do a 3 min physical. I was waiting in a paper gown in a cold room for 35 minutes feeling forgotten about! Not okay, the NP didn't even apologize when she finally came in the room. I complained to the nurse/tech on my way out and he said they only have one provider today. Please work on your staffing Concentra! Or at least keep in touch with the people waiting in exam rooms if it's a longer wait than average. read more

I have been to this location before and was told it would be a 4 hour wait and you could not leave and come back. We left and went to a different concentra was in and out in 1 hour. Also brought my son here to get a physical done for a job. Was told to arrive at 930am for paperwork and 10am appointment. He was then told that he would be in and out in a hour and half. This place is a joke. That's why they have snacks that the front because you are here so long and from the front desk the the doctors there is NO sense of urgency at all. If you were here for stitches or something simple you end up sitting forever. read more

Good people, was ify about it at first ! Over all good therapy program & professional care

The wait here was terrible! Only 3 people needing to be seen in the lobby including my boyfriend and we were still here for over an hour! Ludicrous! Aside from that the place was difficult to find coming down Thornton Parkway from I-25 because it's around the backside of the building with no signage so you can only see it and access it from Washington! Annoying! The staff inside at the counter were just not the friendliest bunch of ladies and they all looked like they hated their jobs! Not a smile in the building! There was a gentleman nurse who took Kevin's vitals that was very cool but the doctor seemed a little unprofessional! She was not in scrubs, didn't sanitize or wash her hands when entering and never put gloves on! She didn't touch his wound but was hovering above it very closely with her fingers and that made the both of us nervous! We were just very turned off by her demeanor and attire, just a little more relaxed than I'd ever like to see a medical professional during a physical examination! The office itself was very drab! The waiting room felt like the DMV waiting room! Hard chairs and stains in the carpet! One piece of awful art work hanging on the west wall! In the examination room you could see roof leak water stain damage and there were scuffs on the examination table like it hadn't been scrubbed in a while! Overall very dirty, crummy, rundown feel to this place! They need a reminder to the staff on how to come to work with a friendly attitude and give little tlc on the interior of their business! They work in it and see it everyday so they should have a hand in taking care of it, have pride in your place of business! Vacuum the floors every shift, scrub the walls, maybe get a glade plug in! Not very difficult! I hope we never have to come back here! read more

I would give this less then one star if I could. Waited over and hour for a drug test, they are slooooow! read more

We arrived at 1pm for a 1:30pm appointment and were told our appointment time would be kept. Well needless to say, we are still waiting an hour and half after arriving. Horribly run office, when others check -in they are told it will be a 2-4 hour wait! Do not use this location! We only had to use this location because of a workman's comp injury follow-up. read more

This place is awful. The inclusion of the word urgent in their name is a joke. Waited over an hour for my appointment and another half an hour after the put me in a room. If I had been seriously ill I could of waited to death. read more

Terrible, took forever for my drug test and physical. Instead of doing their jobs the nurses staff and the office staff talked and wasted which in turn wasted my time. They were pretty rude! I won't go back there ever again read more

I found the experience to be welcoming, happy and actually energetic which is really unusual at dr offices. Everyone was so nice, offering refreshments constantly as I waited before and after. The dr was nice, understanding, had great approach and even a sense of humor. Pretty good for an urgent care!! read more

Had a work related injury and was sent to Concentra Medical Center in Thornton. My initial exam was first done by Dr Richardson. At first I thought he was not qualified and didn't really know what my initial injury was. After my visit I was angry and felt like this is a wash. Later in my storyline it does get better. I had several return visits and I was amazed at the information he had and how we or I need to proceed. He was thorough and had me get necessary mri's and exrays. Without a doubt my feeling and understanding of the way he proceeded was dead on. So my suggestion is, doctors are not Gods but human like all others. Lesson learned,before we jump conclusions and say stupid stuff we need to put itself in the doctors shoes. They can only do what is thought to be neccessary and what the insurance provider will allow. I'm glad he saw me and although my issue has not been solved at least we are all on the right track. His staff is second to non. Very nice and always chearful with a smile. read more

Dr Lloyd Thurston, Center Medical Director, and nurses, were at best mean and condescending. At worst this place needs to be shut down STAT. What jerks!!! My best friend is writhing on the floor with nausea and a conservative 8 on the pain scale having been throwing up for 2 hours already and he smugly says, well, ya don't look THAT sick. Really?! REALLY?!?!?!? Then he gives me the "well I don't want to argue with you" when I point out how obviously sick he is. Fuck you ass hat. I DO want to argue with you because I care about my best friend. Go get a different job if you're not that into being a doctor. Have you heard of bedside manner? HAVE YOU? Gah. However, Ramu Naidu, PA-C: physician assistant, was the nicest one here. Make sure you get that guy. They still can do nothing for us and are sending us to a different ER but at least he was kind and good at explaining things! Ok, 1.5 stars for Ramu. But then they left us alone FAR too long. We are ninjas and snuck out and are finally in what feels like a real hospital. Good riddance Concentra Urgent Care. Y'all suck. read more

worst of the worst, won't answer phone , wait in line then paperwork for a job held up cause only one "dr" P.A available . Less than 5 minutes look over paperwork signed off by a real M.D. but no I have till wait till 72 hours. read more

As a nurse, I'm telling you NOT to come here. They make way to many errors and the wait times are atrocious. I was sent here for a work related injury. During one visit, I waited 1.5 hours only to be told that the staff had made an error. This appointment should have been scheduled for several weeks out. Also during this visit, I watched an employee at the desk hand a pt the WRONG "Physician Status Report." So, said pt could of read everything regarding another pt INCLUDING the doctors notes. Now, this urgent care is leaving me voice mails on my phone regarding someone else's results from a MONTH ago. I cant get a hold of anyone to hear mine, or to clarify the voice mail. STAY AWAY. Seek out a different Concentra or go to your primary care provider. You will be happy to pay out of pocket after dealing with these people. Best of luck. read more