Great doctors that want to make sure that they cover all your needs with concern for your welfare. The Admin Office personnel are very nice. Their phone manner, too. They are quick to respond to your needs. read more

This practice is the most unethical and unprofessional psychiatric practice I have ever been seen at. I began seeing the nurse practitioner Shayne Morris for my medication management at the end of 2020 after moving to the area. I was on a pretty stable medication plan from my previous doc already so my appointments were easy with little to no need to contact the office between my appointments. In 2022 I'd tried to get an appointment for ADHD testing and that was a long, nightmarish process just to get the appointment. Testing was fine but I had to continuously reach out to them to get them to send me my results. After finally receiving my results, I again had to continuously reach out to get an appointment scheduled to go over treatment options. They set an appointment with the wrong doctor so when I showed up Dr. Hill told me tough luck and to schedule an appointment with Morris. Finally got that appointment after having to reach out over and over again. Morris started my treatment and it worked wonders for my ADHD. I had no idea what it felt like to be able to work without struggling with concentration and for the first time ever I felt like I was able to slow down and process for a change. The follow up was scheduled for 1/18. On 1/18 I had a phone appointment and Morris said he would send in my RX refills, verified my preferred pharmacy, set my next follow up for 4/22, and even advised me that the next appointment would be in person because he was starting to see people in office again. I thought everything was fine until 1/20 when I still hadn't been able to get my refills because they were not sent in so I began trying to reach out to the office thinking he's just overlooked it or forgotten to send them in. I was not able to get in touch with ANYONE. I called and left messages for the office and the "practice administrator". I called at different times of the day hoping that someone would answer. I sent emails to every email address I could find associated with the practice and I got no answer or call back. Finally on 1/31 I called right after they opened and got someone to answer the phone. According to the receptionist, Larry I believe, Shayne Morris had canceled my prescriptions without telling me. The receptionist could not or would not tell me why and kept saying that I needed to take it up with the provider. I tried to explain that I had not been able to reach the provider and asked if there was an email address for Morris I could use to get in touch with him. The receptionist said nope and that I needed to wait for Morris to reach out to me. I have not been able to speak with anyone since leaving me suddenly without my medication or time to find a replacement psychiatrist. Not only is ghosting your patients who trust you an ethical violation but accounting to 18VAC82-20-28 subsection B of the Administrative code of Virginia, it is illegal. I will be filing an official complaint with the Virginia department of Health Professionals because canceling a patients medication without notice with no contact after the fact is unethical and dangerous. read more

They all really care and they are excellent. Leave a message when making an appointment. They'll call you back.

Thanks Shayne Morris over the years you have spared my life from the pitfalls of a bad therapeutic relationship... Bravo

I hate writing bad reviews but for a mental health service, I would not recommend someone that I love go here. I waited 40 minutes for the provider. I got 2 different results sent to me that I'm still trying to figure out which one was correct (haven't received an email back clarifying which results were meant for me) .That is extremely unsettling as a health care business. I appreciated my actual provider, I think that his work was done satisfactory but when you add all the contributing factors, it could really harm patients. read more

Staff is friend and doctors are caring. Leave a voice mail if you don't get through and someone will return your call. read more

Comprehensive Psychological Services - Counseling & Mental Health Near Me - Chesapeake, Virginia

This message is mainly for the scheduling desk. They are very unprofessional, rude and out of line. They overstep their authority. I've been using this Doctor for years and have sat and waited for hours due to him being late. The Male receptionist is a rude and unaccomedating as any other I've dealt with since I've using this Dr. His behavior will surely have me take my clients elsewhere. read more

I recommend going anywhere else! The front desk is unprofessional. You are always waiting forever for anyone in this place. Shane is also rude and unprofessional. They all need to have some training. I don't understand how they are still in business. read more

it's taken me quite a while to write this review because my experience at Comprehensive Psych Services 100% contributed to more trauma. around this time last year I was seeing Beth & Dr. Singh. the first 3 months coming to CPS were great, but beware if you don't heal within 3 months it's very possible they will fire you from their practice. they will tell you they are worried about you, that you're not improving, but yet leave you that day no longer having services for therapy, for psychiatry, & medication. all of that cut off because they were "worried" about me. the logic here? This set me back about 4 months. 4 months with no therapy, psychiatry, medication, no will to live, & no motivation to even find another office due to being so scared this would happen again. they're right, I wasn't healing, but that sure as heck didn't help, it set me back, adding to my trauma. of course is my experience but i'm positive I'm not the first person this has happened to at CPS. If you're looking for a place to heal, this is not it. read more