- Disrespectful and Legally Inaccurate Response to Record Correction Request…read more I hand-delivered my court documentation to Indian River Psychological Associates and requested that my records be updated accordingly. The office manager, Peggy Duke, refused to process the request. When I asked why, she incorrectly claimed it was "against HIPAA" and was unable to provide any explanation or citation. She then raised her voice at me on the phone and said, "I won't help you with this," before abruptly ending the call. This was an incredibly unprofessional and legally unsupported response. Under federal law, patients have the right to request amendments to their medical records, including name changes resulting from legal court orders. The refusal to even review the request -- let alone the aggressive tone -- was completely unacceptable. This review is not about my provider or clinical care, which is separate. It is about the administrative handling of a basic identity correction and the lack of respect shown during that process. I will be submitting formal complaints to the U.S. Department of Health & Human Services Office for Civil Rights, the Virginia Board of Psychology, the Virginia Attorney General's Office, and other relevant authorities. Until this matter is resolved, I cannot recommend this practice to anyone, especially those undergoing a name change or requiring basic legal updates to their medical file.

From the owner: Providing for the Psychological Needs of people of all ages. In a setting of saftey, honesty, and…read morerespect. Indian River Psychological Associates Pc practices at 6477 College Park Square, Virginia Beach, VA 23464. Marriage and family therapists diagnose and treat mental and emotional issues and concerns within marriages, couples and families.For more information, call Indian River Psychological Associates Pc at (757) 424-0100.

Great doctors that want to make sure that they cover all your needs with concern for your welfare…read more The Admin Office personnel are very nice. Their phone manner, too. They are quick to respond to your needs.

This practice is the most unethical and unprofessional psychiatric practice I have ever been seen…read moreat. I began seeing the nurse practitioner Shayne Morris for my medication management at the end of 2020 after moving to the area. I was on a pretty stable medication plan from my previous doc already so my appointments were easy with little to no need to contact the office between my appointments. In 2022 I'd tried to get an appointment for ADHD testing and that was a long, nightmarish process just to get the appointment. Testing was fine but I had to continuously reach out to them to get them to send me my results. After finally receiving my results, I again had to continuously reach out to get an appointment scheduled to go over treatment options. They set an appointment with the wrong doctor so when I showed up Dr. Hill told me tough luck and to schedule an appointment with Morris. Finally got that appointment after having to reach out over and over again. Morris started my treatment and it worked wonders for my ADHD. I had no idea what it felt like to be able to work without struggling with concentration and for the first time ever I felt like I was able to slow down and process for a change. The follow up was scheduled for 1/18. On 1/18 I had a phone appointment and Morris said he would send in my RX refills, verified my preferred pharmacy, set my next follow up for 4/22, and even advised me that the next appointment would be in person because he was starting to see people in office again. I thought everything was fine until 1/20 when I still hadn't been able to get my refills because they were not sent in so I began trying to reach out to the office thinking he's just overlooked it or forgotten to send them in. I was not able to get in touch with ANYONE. I called and left messages for the office and the "practice administrator". I called at different times of the day hoping that someone would answer. I sent emails to every email address I could find associated with the practice and I got no answer or call back. Finally on 1/31 I called right after they opened and got someone to answer the phone. According to the receptionist, Larry I believe, Shayne Morris had canceled my prescriptions without telling me. The receptionist could not or would not tell me why and kept saying that I needed to take it up with the provider. I tried to explain that I had not been able to reach the provider and asked if there was an email address for Morris I could use to get in touch with him. The receptionist said nope and that I needed to wait for Morris to reach out to me. I have not been able to speak with anyone since leaving me suddenly without my medication or time to find a replacement psychiatrist. Not only is ghosting your patients who trust you an ethical violation but accounting to 18VAC82-20-28 subsection B of the Administrative code of Virginia, it is illegal. I will be filing an official complaint with the Virginia department of Health Professionals because canceling a patients medication without notice with no contact after the fact is unethical and dangerous.

The staff is so friendly. I worked with an amazing therapist during COVID and was able to work…read morethrough my challenges. I've recommended Life's Journey to a my friends as well. Thank you so much!

From the owner: We are your trusted partner for comprehensive life improvement services. Our clients are confident…read moreknowing that their choices lead in receiving personalized mental health services.

worst place ever. if you need a place to not answer or respond, be part of the "hey buddy, I'll…read morehelp you screw this family over" this is the place. bullshitted me for 3 months trying to see my kid. I don't see how they're in business. charge you money and poof. or wanting payment by cash app to personal accounts or if you want to pay credit card, you have to come in to the place. 3 months! should be shut down.

The director Keith Josey does not show up for court when subpoenaed. Keith and his team report…read morefalse reviews "because he needs to report something or it looks like he's not doing anything". The room for supervised visitation is disgusting...food crumbs all over, spilled liquids on the table and floor, stained couch, foul-smelling fast food remnants in the trash almost every time, supervisors that don't report when the mom is late, and allowing the mom to cancel appointments in violation of the court order without recording or informing the necessary parties. Keith acts like he is going to be fair but has only protected the mom and justified her nefarious actions in my case. Absolute nightmare to work with. I'm sure the shady moms will want to work with this guy. Nobody ever answers the phone and the voicemail box is full so you can't leave a message or talk to anyone there. The Family Enrichment Center always wants you to pay cash....Totally mismanaged scam facility the court/state has not shut down yet. Please stay away if you want a positive experience for the child and parents.

I've been seeing Tami for four years now. I have been to dozens of therapists and she is hands down…read morethe best provider I have seen. She truly cares about each and every one of her clients and it shows. I appreciate that Life Compass is women-owned and LGBTQIA+ friendly. Tami has helped me through my transition and works well with other health providers. I can't recommend her enough. I know that the business is expanding and she has welcomed new practitioners. As someone who works in mental health, it is great to see the field expanding and I look forward to see what's next. Bottom line, Tami and Life Compass has saved my life. I would not be where I am today with her guidance and expertise. Tami is truly is meant to be a mental health provider and I know she will continue to impact many lives.

Tami is not only an amazing therapist but also a wonderful person. I have been seeing her for years…read moreand she has gone above and beyond what I could of ever hoped for or expected. Tami has a natural ability to be empathetic to you while also being able to steer you into a different prospective and solution. Sometimes I just need to talk and be heard and other times I need direction and she always seems to know which one I'm needing. I believe that this flexibility allows me to feel like I'm being guided through the process by a loving, caring human being. I feel that this approach helps in her ability to develop deep trust and provide hope. Tami is a very conscious, intelligent and positive and the reason she appeals to me is her ability to discern a persons specific needs in order to move forward with their life in many ways. I highly recommend Tami, she will make a positive impact and guide your therapy plan in the right direction.