I originally booked my appointment approximately two weeks in advance. However, when I later…read morechecked the system, I noticed that my appointment had been moved one week later without my knowledge or consent. I did not call your office to request any change, nor did I receive any confirmation email or phone call regarding this rescheduling. When I contacted your office to ask about this issue, I was told that the change was made at the patient's request, which is incorrect. I clearly stated that I did not request any change and asked how my appointment could be moved without my authorization or notification. Despite this, I was informed that nothing could be done, even though the mistake was not mine. I then politely requested that the staff check with the doctor to see if I could come at any time on my original appointment date, as I am flexible. I was told that the staff member would check with the doctor and call me back. Unfortunately, I never received a call. When I followed up later the same day, I was told that the staff member was still "in a meeting with the provider." When I called again several hours later, I was told to hold, and then informed that she "did not mean to call" me at all. This response was extremely dismissive and disrespectful. As of now, I am still waiting for a callback. The lack of communication, accountability, and basic courtesy from the front desk staff has been very disappointing. This situation reflects very poorly on your office's patient service standards. I hope this matter can be reviewed seriously and corrected as soon as possible. I would appreciate confirmation of my appointment status and an explanation of how this situation occurred.

I became a new patient couple of months ago after my Dr. retired and today my daughter went to Dr…read more Moore's office. I highly recommend this office. Dr. Moore is very professional, to the point, and very kind. YS

I was suppose to be a new patient. I scheduled with the team for an 8am appointment. I get to the…read moreoffice just to find out that they CANCELLED my appointment & I DID NOT get a notification. I spoke with the office manager, and she claim she sent a message in some portal ... first of all, how am I suppose to get it if I'm a NEW patient?? I haven't seen anyone! And no I didn't receive a call ... her response to that was "well it was 11at night" if it was that serious, I would've made that call. (So unprofessional in my opinion) I am new to this pregnancy journey and I was hoping that I would be able to be seen at this office because I heard nothing but great things about the providers. But TRUST the reviews about the office staff. I should've known better when I walked up to the counter ON TIME the receptionist didn't even acknowledge me. This is NOT the type of place I want my first time pregnancy journey to be around. This is just my experience. Maybe yours would be different. Just don't get your hopes up.

I wanted to love coming here but every visit I just felt a little uncomfortable (mostly due to the…read morestaff, not the doctors) and postpartum I wasn't allowed to bring my baby with me. Very disappointed and won't be coming back.

They are a great office. I love Dr. Anderson and Dr. Han. I have had experience with all doctors…read moreand would trust all of them to deliver my second child. They offer great care and they really listen to their patients.

This office is unprofessional and dismissive of patient concerns. I would not recommend any…read moreprovider here. If you attempt to advocate for yourself, they're quick to drop you from their care instead of providing further solutions to comfort their patients in pain.That being said, no love lost - we deserve better healthcare providers who genuinely prioritize women's reproductive health.

I chose this provider because of reviews and I had personal friends who used her, but it ended up…read morebeing one of the biggest regrets I've ever had. I started visiting the practice with my second pregnancy after switching from Kaiser over to another insurance provider. This practice shares on call shifts with another OBGYN practice, unfortunately I ended up with one of their doctors I was forced to have a c-section although I had no issues with my labor. It was very late at night and the doctor was clearly very tired, and wanting to sleep. I complained every day about extreme pain and asked to see her on multiple occasions, she showed up on day 5 post surgery and told me to take morphine - said it would have little to no effect on baby while breastfeeding. I chose not to take the risk. She never looked at my incision. The pain continued, I followed up with her in the office less than one week later because my pain was 10/10 and my incision was really bothering me. Again she dismissed the pain by saying it was normal and pushed morphine on me - I declined. They never checked my temperature, blood pressure, or urine during that visit. A few hours later my blood pressure and temperature spiked, concerned about my well being I left my baby and went to the ER. ER doc ran some imaging and said I had a severe infection that had spread across my lower and upper abdomen, this would've been visible to any doctor who had taken a look at my incision. As a parent and doctor, he said he would've never been okay with his own wife breastfeeding an infant while taking morphine. I received great treatment from him, and he actually called me on 3 different occasions to see how I was doing! My baby's pediatrician even called twice to make sure I was recovering okay. Guess how many times Dr. Durairaj followed up? ZERO. Don't Visit This Doctor

Dr. Durairaj delivered my baby last week! She came to check on me frequently, and gave me a lot of…read moreencouragement throughout the labor. I don't think my delivery could have gone any smoother, and I'm so thankful for her and the team at Northside Northpoint OBGYN.

Staff is very warm, patient, expressive, detailed. Very gentle and professional. Victoria 10/10!!!…read moreHer personality, I told her how uncomfortable I was....she changed that quickly!! Her type of care is top notch! In an hour I was seen and done. In an hour!! Which actually didn't feel like an hour. Have to pay for parking. Free up to 30 mins FYI. Clean office! This is my first time visit, had to go downstairs to get blood drawn, wasn't a success. Wasn't feeling the vibe anyway. Went back upstairs, Melinda, she drew my blood so quickly, I didn't have time to pass out! Lol. Overall great experience!!

I had an experience here back in December of 2025, and it took me so long to share because of how…read moreuncomfortable I felt about the entire situation. I am young and used to not being listened to, but this visit took it to the worst possible level. Dr. Mabile has ignored my pain on multiple visits before this since 2022 and never provided any medication or numbing, but what I experienced with Dr. Illston can only be described as casual cruelty. She first left me in the room for over 45 minutes, then came in and out repeatedly, leaving for long periods. She also refused to re-prescribe me my birth control, which cost about $2.00 with insurance, even after I asked. She instead prescribed me Slynd (which they seem to be pushing lately), which costs over $200 even with insurance. During the pap smear "attempt," I was given no pain relief, and she ignored my discomfort and pain and tried to tell me that a tampon and speculum were the same size; therefore, this should be no problem. She also inquired about my sexual activity and virginity status, then recommended penetrative sex as a way to get used to the pain. Needless to say, her comments were extremely inappropriate and rude, bordering on discriminatory language. I would not recommend this practice to any woman of color or queer person, as they are not affirming or understanding in the slightest. Dr. Illston, in particular, should be fired. For such a medically invasive field, one would hope they'd be better, but practice does not care about you or your feelings.

Her bedside manner was not good. She was even rude at times. While she was performing my C-section…read moreshe was flirting with the other doctor who was in the room. I would not recommend.

I had a lot of bad experiences with OBGYNs but coming the Dr. Johnson has made me feel more…read morecomfortable in how I approach my health. My appointment with her was very smooth, things were set up, organized, nurses were friendly and she sat down with me personally before the exam to ask questions, get more detailed information about me and also allow me to ask questions. During the exam there was no pain and she have me helpful tips. There is a lot more wonderful things that I noticed about Dr.Johnson and once you visit her office and listen to how she talks you will understand what I mean. Over all a great experience so far.

Ashleigh Clark is the GOAT. I've seen her three times now and since day one, she has been…read moresupportive, kind, honest and not only listens to your concerns, actually hears you! She ordered a huge load of blood tests for me because she was willing to figure out what the cause behind the issue was. I had my first IUD insertion today and was incredibly nervous but she made it comfortable and pain free! Literally pain free minus some cramping afterward. I am so grateful I've found her!

I went here for my first pregnancy and delivery and the first half of my second pregnancy. A lot of…read moregreat staff and providers, but I did feel extremely pressured to have an elective c-section for my second when I've gotten second opinions and it's absolutely not necessary. Despite me saying I was not interested in an elective c-section, it was mentioned at every single appointment. One doctor even went as far as saying, let's just schedule one because it's easier to cancel than to schedule one last minute. I think Northside can make you feel like just a number in the baby factory. I do want to add the ultrasound techs are fantastic and so is the front desk staff.

I have been a patient of Dr. Aspuru's for many years. My first impression of him was, " Wow! He…read moreLISTENED!" I had before been used to gynecologists who were in and out with the physical exam so quickly that I felt like part of an assembly line. He asked questions, listened to my lifestyle (Poly and Bi )(without judgement) and gave me advice. I have/had multiple female issues from PCOS to endometriosis and being morbidly obese. He trusted me to know myself but was always there through each biopsy, and procedure with his calm reassurance. He makes you feel like you're important, almost like family. I still remember years ago when he performed my D&C that I felt happy to be in his hands because he had music playing in the OR. I still remember it was Ed Sheeran. For some reason, that calmed me. When my most recent biopsy came back cancerous he went to a colleague of his that he had complete faith could handle this surgery and all of my risks.(which are numerous.) When I had my surgery last week, he came by to see me in the hospital. A bright spot in an otherwise scary day. If you're looking for a compassionate, knowledgeable, caring, proactive, treat you like you're a person, non-judgmental doctor, Dr. E.J. Aspuru is the guy for you. If I had daughters I would take them to him, I am already hoping he's still practicing when my granddaughter needs one.

I just called in today to make an appointment for my yearly exam and their front desk staff was so…read moreincredibly rude and unhelpful. My previous doctor recommended this practice highly and I have to say I am incredibly disappointed with my experience. The woman at the front desk was incredibly condescending and outright rude. I am just coming in for a yearly exam and she talked to me like I was complete trash when I stated that I was a self pay patient. My insurance deductibles are incredibly high and would not cover this visit so I have no choice but to self pay until my deductibles are met. She refused to book my appointment and pretty much hung up on me after saying there was nothing she could do to help me because they are a private practice and can choose whatever patients they want. I have never been treated this way by a doctors office or any business in my life and I hope that no one else has to experience this horrible behavior.

My experience was very negative due to the front desk staff, not the doctor…read more This was my first appointment. I forgot my physical ID but had a clear photo on my phone. I explained that I live far away and was emotionally distressed due to severe perimenopause symptoms. Despite this, the receptionist showed no empathy and had what felt like a sarcastic attitude. She refused to help me even after I explained my situation and assured her I would bring my physical ID to the next visit. I also spent over a year trying to get this appointment because of the same staff member: unclear information, refusal to provide the office address, and insisting on faxing documents without offering alternatives. Policies do not excuse a lack of compassion. The administrative staff's behavior needs serious improvement.

During my visit to Atlanta, I thought I had a miscarriage. I was scrabbling to find an OB/GYN that…read morewould see a new patient with an urgent matter. After several unsuccessful calls, I finally stumbled onto Dr. Katia Castillo's group. The friendly staff calmed me down and set up a same day appointment. I was promptly seen by Dr. Castillo who was extremely friendly and reassured me that everything was okay. Overall, I had a wonderful experience with Dr. Castillo and her staff and I would recommend anyone who is expecting or who just want a great woman doctor. Thank you.

Before seeking a new Provider I have to do my due diligence. One of the biggest things I "expect"…read moreis not to be rushed with my appointment, especially an initial appointment. Unless my wait is 30+ minutes past my appointment time, I stay patient as I appreciate not being hurried during my time/exam. Emory has been doing really well on that aspect. To that end, my effort brought me to Dr. Gustafson, who surpassed delightful engagement & patient care. Before seeing Dr. Gustafson, I waited less than 5 minutes before her Medical Assistant Shantell brought me back for my vitals. Her personable & lighthearted demeanor added to my anticipation of a positive visit. A few minutes later Dr. Gustafson came in & throughout my examination, it felt like we were having a book club through a GYN lens. I'm well pleased with the interactive time & conversation with Dr. Gustafson as she gave me more insights & practical ways to integrate the "Seasoning" GYN insights into my life. I'm a firm believer that a great Doctor is only as great due to their team. From walking in & leaving Nicole, the Front Desk Representative reminded me of myself with her uber spirit & frequency. The way she navigates patients regarding the C-19 mandates was polite & impressive. During lunchtime & in the main lobby of the building, different restaurants rotate in offering food for purchase. In addition to the nearby parking lots & garages, Valet is a flat fee of $7. I really lucked up with Dr. Gustafson & her team, I can not be happier & satisfied with my appointment.

I've been here twice and the attitude of the receptionist Malik is so rude and unbearable that I am…read morereally considering changing my provider. I've never seen such behavior at any doctor office.The PA was very knowledgeable and sweet and it's such a shame that a receptionist's behavior could be so unprofessional that could overshadow my entire experience here.