The Geek Squad here is awesome. I had such a great experience with Biji and his team. They helped…read moreme with my computer data transfer, after a bad experience at the Downey location. They were kind, welcoming, knowledgeable, a funny team, and told me I can come back to them any time and they will get me together. Biji helped me for 2 hours getting my computers checked in after a tech mishap. I appreciate their willingness to go above and beyond. Thanks for all of your help!!

My husband and I went in this past Friday 6/5, it is now 6/8, purchased a new Apple laptop.. my…read morepurchase experience, customer service was nice.. I didn't have complaints until the story started to unfold. Tried to log into the laptop, got locked out immediately. We purchased warranty, we ALWAYS purchase warranty, you just never know what could happen.. went back to Best Buy on 6/7, was told that we need t go to the Apple Store to correct the issue. Went to the Apple Store, we were told that since we did the initial purchase with Best Buy, this would be a Best Buy issue. 5 back and fourth trips from Best Buy to Apple, multiple calls to customer service (which the rep, Wendy, informed us that this is indeed under warranty and we should go back to Best Buy for a swap out since it was new and we got locked out) we are STUCK WITH A PIECE OF SHIT LAPTOP THAT DOESN'T WORK, got kicked out of the store, geek squad member argued with my husband calling him out of his name MULTIPLE TIMES! The geek squad guy even went as far as saying fuck Wendy.. how is this her fault? WILL NOT BE RETURNING TO BEST BUY especially the LAKEWOOD LOCATION MONEY DOWN THE DRAIN & BUSINESS OUT THE DOOR Oh and almost forgot to tell you about that warranty.. in store says we didn't have warranty AND waiting 30 minutes waiting for the manager for this location and never got to see him because we got kicked out

Review for Cracked My Phone - Lakewood Employee: Edgar…read more After a long and frustrating day calling multiple repair shops and even stopping by the Samsung store in Cerritos, I finally found Cracked My Phone, and Edgar was the reason I felt relieved enough to stop searching. My daughter's Galaxy S22 Ultra screen cracked inside her backpack, and she needed a replacement ASAP. Other places either tried to upsell us, couldn't give a straight answer about pricing or availability, or became pushy the moment we asked about the difference between original and aftermarket screens. One store even called me four times after I politely said I would look elsewhere. Edgar was the complete opposite. He answered every question with patience, honesty, and zero pressure. He didn't rush me, didn't try to upsell, and didn't call repeatedly after giving me a quote. He simply provided clear information and genuine customer service, something that's rare these days. Because of his professionalism, I'll be dropping off my daughter's phone tomorrow and taking my business here. A little patience and honesty truly go a long way, and Edgar showed both. Highly recommend.

A true life saver!! Edgar is such a kind, helpful and all around wonderful man I have ever met!…read more I desperately needed a new battery for my phone. I called and spoke to him at the store. He let me know he would have to order it and got it the next day. I went and he put it in and charged it while I waited. Being disabled, he was so kind and helpful to me. If you EVER need help with your phone or PC, please call Edgar! I promise you will not be disappointed!!! This will now be my go-to store! The store is on the north east corner of South St. and Bellflower Blvd. South of In&Out. He has great hours and is open on Saturday. PLEASE call or go see Edgar at Cracked My Phone!!!!

This is around the corner from my house and what a blessing. We've been here a few times now and…read moreevery time and everyone we have served us has been amazing. They have always given us honest answers. They do both computers and phones here. Please come and support them.

Huge shoutout to Leo at CompuTech…read more I made a big mistake and needed some work done and that man saved me and repaired my device. Now taking into account the amazing work they do, their prices are even better. 10/10

I have been doing business with Amin for many years. He is professional, timely, and cost…read moreefficient. He is very knowledgeable regarding all things computer. He is honest and wont try to sell you things you really don't need. He will tell you approx. how long it will take to get the job done, and is very good about communicating with you.

Very good service reasonable price I recommend coming here…read morefor your pc and mobile repair services! Very professional punctual Highly recommended

I brought my m1 MacBook Pro here after getting it pretty good and wet and shorting it out. They…read moregave me a grim outlook on repair, but they were able to repair it completely at a much better price than a lot of quotes I received. Unlike Apple they actually went in and micro soldered the motherboard both fixing and recovering all my data. So stoked, thank you!

I would recommend this company to everyone!…read more #rip to my laptop I called to see if they would be able to remove my SSD from my fried laptop, so that I can retrieve the data. Eric was so kind and said that if I could get there by 4PM, he could take care of it. The work only took a few minutes, but I was impressed with the level of customer service. I asked Eric some other general questions about CPU's and brands. He provided me with honest answers and extra information. I'm crossing my fingers that I won't have to use them for my new laptop any time soon, but they definitely have my business!

I agree with all the good compliments of Quick Fix in Yelp. I dont know how to connect computer…read moreand printer and other such things I absolutely recommend them they know what they are doing. Recently they cleaned up my laptop which had too much unused stuff and taught me how to use my new computer. Their prices are very reasonable too Im such a fan I know you will be glad you use their services.

This is place to go I been going to Computer Hero on 7 st getting screwed for years Quick fix very…read moreprofessional can order most parts from China if you have a older model These people are honest and treat you with respect please give them a try! Not many left like these professionals My name is CCCOLLINS Gmail ccpetersburgav@gmail.com and questions feel free to ask I back this company up 100 percent.

First time I came here was 07/08/24. I was looking for help because my PC started crashing and…read moregetting BSOD. I came to these guys and they were easily able to pin the issue and explain the resolution in a timely manner. Just recently I've come back for a new issue and yet again they were able to help me figure out my problem. Highly recommend these guys if you're unsure or need a second opinion on any issues.

I can't recommend them enough. They're honest, knowledgeable, and take the time to explain…read moreeverything in a way that's easy to understand without making you feel overwhelmed. Their transparency, professionalism, and excellent customer service really set them apart. It's rare to find a business that genuinely cares about helping its customers.

I had an older computer from over ten years ago. The system was built and always ran well…read more Unfortunately as well as it was built, it was missing the critical component(s) necessary to upgrade to Windows 11. Rather than piece parts together, Jeremiah and his colleague Lucky were able to assist me building a computer that met my needs and future use. Jeremiah and his colleagues provide a top-tier computer service that may appear to be overwhelming to a novice, yet they took their time to ensure i understood what to expect. Definitely would recommend to others to contact Apogee and see if they can be of service to your needs if you are looking for a personal approach over big brand/big box store computer tech centers.

I could not be happier with the attention to detail and performance! They went above and beyond…read moremaking me my pink computer and where super nice!

my playstation controller took a sh_t so i had to make an 8pm trip to best buy (i have crops to…read moretend to, iykyk). apparently i was not alone in my endeavor. this poor crew was swamped at 8:30pm, they close at 9:00pm. one customer was running three of them in circles, but despite his demeanor the crew remained polite and dedicated to assisting him - and the rest of us. they had both colored controllers i wanted in stock and plenty of base white / black controllers. i copped an open box (excellent) to save a few bucks and it came in perfect condition. cracked a few jokes with the employees and left a happy camper.

This location is sadly one I will never return to, because there is no notion of customer service…read more All of the workers are texting on their phones and HIDING from talking to customers. You can't get any help, it's like a game they play to avoid customers and laugh about it. The Managers. Wow. A middle-aged lady who was nice, was just not helpful at all when I tried to exchange a tv WITHIN the warranty. Even with my receipt in hand, she turned rude when I asked her to listen to my issue. She said "Geek Squad is NOT my problem call corporate." No. They need to work in tandem. What a nightmare!

Leonard went out of his way to make sure that everything was hooked up correctly and worked right…read more He even came back to help when I was having router problems. I would highly recommend Flexible Web Services.

From the owner: Computer Repair, Network and Server Installation, Software Installation, VoIP Phone Systems,…read moreInternet Connectivity.