John did a great job and I would highly recommend him to anyone…read morewith computer service needs. He is definitely our go-to person should there be an information or service need in the future.

price was great the their service was very pleasant very knowledgeable and helpful. Requested…read moreservice from a customer service representative who was very efficient.

All. Members working in this store are helpful and. Give gud suggestion for cheaper plans …read more They also have way to. Overcome every problem related to. Sim cards .

Highly recommend!!! We had an unfortunate situation when our daughter broke her phone minutes…read morebefore heading out to her grad night and celebrations. We ran into phone stop and the guy did everything to help us. 2 hours later we were handing the phone back to our daughter. And we still had money in our wallet!!! Well done phone stop!!!

We bought our office phone system from them a long time ago. We contacted them again, as we were…read moremoving and needed the system set up at our new location. The person who answererd the phone was very helpful and pleasant. He looked up our account (from about 10 years ago) and immediately knew what system and phones we had. He then recommended a new system, but didn't try to sell us new phones, as the features on them hadn't changed much (they just look better). He also helped us in figuring out how much of the wiring our electrician was going to do, and how much the Canwest tech should expect to do. They are a Panasonic business phones systems dealer, and the new system is awesome! It even sends the voice mail messages to my email (as an attached .wav file) so I don't have to dial in, and I can have all my tasks end up in one location!! The technichian was efficient and friendly, as well. He set up the lines in the correct locations, and named all the extensions as in the diagram they had asked us for earlier. The original guy came the next day for voice mail setup and training. It was easy to understand.

I don't understand all these positive ratings. Canwest is AWFUL! My business has used Canwest for…read moreyears, and I am currently desperate to find any alternative. They provide the worst possible customer service! Would you like your urgent emails responded to days later, if at all? Choose Canwest! Would you like a cranky man to answer all your questions with the most condescending attitude possible, as if he thinks you're the dumbest person on the planet? Choose Canwest! At this point, we're paying them for doing nothing while I spend hours Googling all the solutions to my phone problems, because anything is better than actually having to talk to the guys at Canwest.

The service at Cellcare (Willoughby) is always very professional and efficient!....definitely…read morerecommend!

I dropped my phone at work one day and my screen completely shattered. I came here and they had my…read morephone screen replaced within 15 minutes ! These guys really know their their stuff. What's even better is that it was super affordable! I will be coming back in the future. -Keelan

This is an update to the original review of Plain English Technology Services. My understanding of…read morethe technician's explanation that 'there is nothing more they can do to get the lost data back' was because the owner was out sick and they were short staffed. Subsequently, the owner reached out to me, and has done everything possible to resolve my situation. He took the time, and made the effort, to get my years of lost emails back from Microsoft. This was a devastating, and time consuming, experience. I am grateful for the owners efforts towards my circumstances and have confidence he has my company, and me, protected from any future loss of data.

Ezra and the Plain English Team are fantastic! They helped us setup our new files storage with…read moremultiple backups, as well as switch us from godaddy to office 365 email. ITS SOOOO MUCH BETTER. I couldn't be happier with their level of service and quality product. Thanks!

‍Langley Police Attended to help me, thankfully, Dishonest…read moreCustomer Service, Faulty Workmanship- Ruined Apple IPad. Issue was the screen button would take 2-3 presses to turn on screen. Took it for service to "Discount Phone Repair" (Lucky Mobile) at 20285 56th Avenue, Langley on September 18 2020, spoke with a service tech. He said button could not be repaired Or replaced, instead needed a entire new glass window. After he installed the new glass, My IPad became useless, racing and typing on its own! Utter Malfunctioning to say the least. I took it back to the store, showing them a video I took on my phone of it typing on its own at fast speed. Although they acknowledged their repair, they would not fix it without the receipt. I said " you must have on on file here" insisted I bring my receipt. Went home and searched....contacted my Credit Card Company for highlighted charge on my statement, blocking out e- relevant other statement information. Took the printed statement to the store " 18SEP/19SEP DISCOUNT PHONE REPAIR LANGLEY BC $100.80" The Store refused it, saying they need to see my entire credit card statement that is "privacy infringement" to hand over my entire statement to them. I said you have a copy on file, why don't you look it up? Said they don't have time for that. I said you should fix it, how do I get you to fix it? You can't just leave it like this. Told me to leave the store or they will call Police. Wow, I was blindsided by the arrogance and utter rudeness. I went outside and phoned police myself. *Grateful Police attended, I explained to officer what I have been going through, and showed my CC Receipt. Officer went inside store and talked to them, came out and asked me to go inside. * Strange, miraculously that they found their copy of my receipt order, but it took Police attendance. Store offered me $50 refund, saying that's if you don't put a review about us. I said "full refund as IPad is not working now," I said I will not write a review if you refund in full as I now have to have it repaired somewhere else. Store refunded only $50, it's my right to review a Business to warn others. I am currently going to have my Apple IPad examined thoroughly for Liability report by examining what Discount Phone Repair did to achieve ruining my IPad. They chose this path, not me.

Unfortunately, the aftermarket screen they put on my iPhone 8 Plus was buggy. It would work fine in…read morethe warm house but as soon as I went outside and the screen got at all cold it would stop reliably responding to touch. I would have to warm up the phone and even then it was unreliable. This had never been a problem with my original screen. I brought my phone back to the shop and they put my old screen back on, which was much appreciated, however they would not return all of my money. They kept all of the tax I had paid (about $12) and told me to calm down when I asked them for all of my money back. I was not raising my voice at all but it was pretty clear I was not impressed. Then they told me it was only fair they could keep the taxes I had paid for their labour, despite the fact that the screen they had put on was not working properly. I took the phone elsewhere and had the screen replaced with a better quality screen and now it works just fine. I would not recommend this store. It is a bit cheaper for a reason.