Working with Mindfire has been nothing but a positive experience. Our website was up very quickly…read moreand our site not only looks fan-freaking-tastic, but Brett has been nothing but a pleasure to work with. From creation to completion (and even after) all emails, phone calls, texts, etc. were answered in a timely and professional manner. Having worked with other web developers in the past I can easily say this has been the most pleasant experience yet. I would highly recommend Brett, and Mindfire to anyone looking for a fantastic website that you'll be able update and maintain on your own. 5/5

From the owner: We are YOUR one-stop-shop for computer consulting, networking and laptop repair services in and…read morearound Madison, GA and surrounding areas. We specialize in Windows PCs, Macs, and Linux computers as well. Let us handle repairing and speeding up your home system, building your gaming PC, or bringing your business up to speed with new computer workstations, network wiring, file servers, email solutions, and network security. Our Specialized Services Include: Desktop and Laptop Computer Repair Services, Network Issues, New Hard Drive Installation, (SSD) Solid State Drive Upgrade Apple Repair, Mobile Phones, Managed Services, Gaming Consoles, Malware, Virus, and Spyware Removal, Operating System OS Install/Reinstall/Reconfigure, Computer Troubleshooting, New Computer Setup/Configuration, Custom PC Builds, Remote Access Setup, Remote Support, Data Backup and Recovery, Computer Networking, Custom Computer Builds, Computer Training, Speed Up Slow Computer, Performance Optimization Wireless Networking, Network Installation and Setup, Computer Repairs and Upgrades, System Restore,Computer Maintenance, Diagnostics, Internet Configuration & Setup, Cabling & Connectivity Equipment Installation, IT Management, IT Services, IT Consulting, Virus Cleaning, Computer and Electronics Recycling, Damaged Laptops and Desktops Computers, Game Console Repair. Android, iPhone, Smartphone, and iPad Support and Help.

Joe and his technicians have been a godsend for my friends, family and myself…read more A close friend in my same type of business recommended Average Joe and I couldn't be more pleased. I have now been helped by Average Joe on three occasions, all for separate issues and different devices. My most recent visit was today after I had to go back to Best Buys three times after I bought my new IPad. The "Geek Squad" was finally able to transfer most of my data, including emails and files after three visits, but could not transfer the texts that I had before I bought the IPad. Text are an essential part of my business and being able to look at my clients' history is vital. Joe was able to figure out that it was a syncing problem caused by an encryption issue. Joe went to battle with it and did in a couple of hours, what the "Geek Squad" was unable to do in what seemed to be an eternity across three visits. Joe is resourceful, tenacious and thorough. While I was there today, an elderly couple came in and I knew they would be in good hands. I know because I sent my 84 year old mother to them when I was out of town, when she had a meltdown on her phone. They were able to go through the whole boot up of the phone with her even though my mother didn't know her passwords, usernames, etc. They were able to explain things to her in a way that she could understand and they were extremely patient. I think that is one of the best service qualities they have, they are genuinely patient and helpful. Those are qualities that are hard to find these days. I recommend Average Joe 100% on every level that I can think of. I have written very few reviews in my days, but this is one that is a pleasure to pen. - Luis B

Avoid at all costs. 0 stars if I could. This place destroyed my laptop…read more I rarely write reviews, but this experience was so bad that I feel obligated to warn others. On a Friday, I brought my MacBook Pro to Average Joe for a simple battery replacement. I clearly explained that I needed it back by Sunday because I had class on Monday. They assured me this was no problem and might even be done the same day. I picked it up Saturday afternoon and immediately discovered that my laptop would not charge while the lid was closed -- an issue that did not exist before. When I returned as soon as they opened Sunday morning, I was met with zero apology or urgency despite explaining how critical it was that I have my laptop ready for school. Hours passed with no update. When I finally reached out myself, the technician admitted the issue existed but said he couldn't fix it and asked me to wait until the "MacBook specialist" came in the next day -- after they had already held my laptop all weekend. If they had communicated this sooner, I would have taken my computer elsewhere. When I went to retrieve my laptop and request a refund, I was ignored for about 20 minutes while other customers were helped. Instead of simply returning my device, the technician decided -- without asking -- to install a different battery minutes before closing. When I finally got my laptop back, I immediately heard loud clanking noises from inside the machine, and the screen displayed a brand-new error message: "Battery Service Recommended." At this point, my laptop was in FAR worse condition than when I brought it in. When I raised this, I was told nothing more could be done and that they hadn't done anything to damage my device. The technician then claimed that any damage they cause is a "liability I agree to" simply by bringing my device in -- despite the fact that I never signed a contract, was never shown any written policy, and never saw any sign stating this in the store. I was then falsely accused of bringing the laptop in with that error already on the screen, which is completely untrue. I spoke with the owner, who was dismissive, spoke over me, and repeatedly said, "What do you want me to do about it?" This business showed no accountability, no professionalism, and no respect for a customer's time or property. I ultimately had to replace my laptop entirely because of the damage done here. I would not trust this place with an iPod. If you value your devices, go anywhere else. If you absolutely must use them, document the condition of your device thoroughly before handing it over.

How affordable. Great cause. Cheaper than cheap great supply if all kinds. Be crazy to buy or…read morerepair elsewhere.!!!!!

From the owner: Free I.T. Athens is dedicated to providing reclaimed and refurbished technology as well as…read moreeducational opportunities to those in need. We are also proponents of free and open source software. We provide donation based technical support, free computers to volunteers, education, computers for non-profits and community groups, and refurbished computers, parts and accessories through our thrift store. Don't donate your computer to a recycler! Let us put it to good use! We accept donations of computers and computer accessories. We are a 501(c)(3) nonprofit organization so your donation is tax-deductible. For more information on what we accept and what happens to your donation visit freeitathens(dot)org/donate.

Awful service, no communication, and will give you your goods back worse off than how they received…read morethem.

Bad prices, bad service. Had to go to Fixhub in flowery branch instead to fix my problem.read more

I went to this store about five months ago, January 2026, because my screen needed repair. They…read moreasked me if I wanted the low quality screen, the good quality screen (comparable to Apple but much cheaper) or the Apple screen. I said I wanted the middle option. That is what I paid for. As soon as I got my phone back (4 hours later- keep this in mind for later in the story), I knew something was wrong. It was shutting off all the time, the brightness didn't work correctly, and my front camera was awful quality. I am somewhat shy and don't like confrontation and I do not want to be THAT person that complains and makes an employee's day harder... so I just told myself to live with it and did not go back and complain. Fast forward to today, May 15th 2026. I broke my screen again and took it somewhere else. When the employee at the other store looked at my phone, he automatically said "you have gotten this replaced before?" because he could tell right off the bat that my screen was not the quality it should have been, had they really given me that "high quality" screen. He starts repairing it and tells me that uBreakiFix did not even put the main screws back in my phone! I have been walking around for FIVE MONTHS without the correct screws in my phone because they screwed it up (pun not intended). He also said he commonly has complaints of people coming from the uBreakiFix store, leaving with a phone more messed up than when they started. At the new store, he finished my phone in no joke five minutes so I am not sure why uBreakiFix needed four hours... to do the wrong thing. Long story short, do not go here and make the same mistake I did. Absolutely not worth the money or time.

Fast service and friendly customer interaction. My battery was beginning to cause issues in my…read moreGoogle Pixel 6a. They replaced it within two hours and saved me from having to get a new phone. I will certainly use them again.

My wife and I were moving my daughter into an apartment in Athens, Georgia, for law school. Having…read morea Geek Squad Annual Service Plan, we bought a TV mount, sound bar, sound bar mount and Apple TV from Best Buy to mount, install and program. However, after making the purchases and going to make an appointment (which happened to be 2 weeks out), I was told by Best Buy that my Geek Squad Service Plan could not be used as it only applied to our home address. This was ludicrous given our daughter (a family member) was being moved into a property that was rented for one year and her permanent address was our residence. Enter Hello Tech! I found this company on line and made an appointment on Saturday and on Sunday afternoon our installation was completed by a very capable Hello Tech technician. I purchased their annual service plan and upon returning to Tampa, Florida, I had a Hello Tech technician install a Google Nest WiFi Learning Thermostat, 3rd Generation, along with three sensors, which I purchased from Lowe's. Best Buy and the Geek Squad are over rated. I will be canceling my service plan with Best Buy.

Nightmare. The tech was unable to install the new Ring. After much deliberation, he went to…read morereinstall the existing Ring and wasn't able to do that. Now the year old Ring doesn't work and my home doorbell chime without anyone pushing the bell and the side door, which has no Ring bell no longer works. This was 3 hours of torture. I installed the original Ring in less time and everything worked. It worked when he came today to provide "service ". I need help. A real professional.

Does not answer phone calls or emails. Tried many times. Doubt they are even still in business.read more

From the owner: I provide PC optimization including removing viruses and installing all Windows updates and making…read morethe PC run like new, I also carry out Windows Operating System rebuilds and carry out all necessary data migration when a hard drive fails or is about to fail or if you would like a cloned copy of your Hard Drive data.