Always super helpful and friendly. The store is well stocked with accessories for your Apple devices

My boyfriend purchased the MacBook Pro as my 31-year-old birthday gift birthday from Computer Dimensions! Then he also bought again an excellent iWatch which was designed by Apple and Nike from Computer Dimensions as my 2023 Christmas present! He also bought many Apple products, like Apple Wireless Keyboard, Apple Mac Cases, Apple Wireless Headphones, Apple Wireless Mouse, Apple Magnetic Wireless Portable Charger from Computer Dimensions! I'm super happy and touched! Computer Dimensions witnessed our love~Computer Dimensions offered us a very good service! As a big Apple fan, we're truly happy and impressed with their professionalism and shopping experience!I really love these Apple products from this store and appreciate them! Satisfied and Highly recommended! My love and I will definitely come to this store again to buy any Apple products and accessories! Thank you! read more

Computer Dimensions - Apple MacBook Pro, Wireless Keyboard, Apple Mac Case, Wireless Headphones, Wireless Mouse, Magnetic Wireless Portable Charger - IT Services & Computer Repair Near Me - Beaumont, Texas

After my computer crashed with all my clients photos I had taken, I was completely devastated! I immediately took my computer in and these guys were able to save all my information, back it up to my new computer and saved my job! I'm beyond grateful for them and they were so helpful I will never go anywhere else then here for all my computer issues! This is how a business should be! Highly recommend this spot for anyone in need! read more

Computer Dimensions - IT Services & Computer Repair Near Me - Beaumont, Texas

First of all, I don't live in Beaumont, so I must drive a significant distance to trade here.Second, I am a retired IT project manager in a Fortune 50 company, so I am more familiar Windows machines. I was made aware of this company through a friend. One day, while passing through Beaumont, I stopped at the store to look at iPads with a special emphasis on image quality. I do a lot of photography with my iPhone and I appreciate the Apple system. I spent time with Tony and Brian and purchased an iPad Pro. Brian and Tony are very knowledgeable and after using Windows computers for most of my career, I appreciate their knowledge and willingness to share it with customers. I highly recommend Computer Dimensions for your Apple computer and iPad requirements. read more

While traveling out of town for business, I had a problem with my MacBook. I found Computer Dimensions and took my machine to them. What I thought was going to be an expensive repair turned out to be a simple fix and they had me in and out in no time. Very affordable and trustworthy. You don't find that much anymore! Thanks, I will be a repeat customer! read more

I highly recommend these guys! My iPhone was having an issue turning on, and after trying to fix it myself for over an hour I decided to see if they could help me. I came in right before they closed, but they assured me that was fine and had no problem at all helping me out and also staying after close to get the job done. And the best news, they were able to fix my phone without me losing any of my stuff! I was very satisfied with both the work performed and the customer service, as it was obvious these guys know their stuff and were all very friendly. 10/10 experience! read more

They are extremely knowledgeable in Apple products and home networks. I'm a nerd and I lean on these folks for assistance when I'm in a tech bind read more

I had a apple computer and the screen went out. They said it would cost $200 dollars to look at it. And if it was the part I said it was it would cost another $600 dollars to fix it. The price of the part was only cost about $100 dollars. read more

I came in to get a computer and didn't exactly know which is for me but the staff was great. It's like they customized the computer in the back to fit my needs. You guys were awesome, I'll come back to get accessories. read more

Can't say enough positive things about this store! I shop here for all my Apple products. Not only do they have a good selection available, but they are also very helpful and will work on your computer, iPod, or other electronic device if it starts to malfunction. It's like going to the Apple store in Houston & talking to the same experts without all the chaos & crowds that you have to deal with when visiting an official Apple store. They also have a wide variety of protective phone cases and tablet sleeves. read more

Can I add an extra five stars? I rarely ever have computer problems. Especially with a Mac, but when I do I always go to computer dimensions and they help me straight away. I've never had any issues with the computer dimensions they are always best fair and knowledgeable but what's going on with my Mac and anything that may be happening in the future. I recommend anyone who is a Mac fan or an Apple fanatic to visit computer dimensions here in Beaumont you will not be disappointed. And will love every second of your visit read more

Can I add an extra 2 stars?!! My MacBook was DEAD - the battery was a total loss. I called around and everyone else said it would be two weeks and they had to ship it off.... I went to Computer Dimensions - I was in the store maybe 15 minutes and they had checked everything to make sure it was the battery, had it replaced, gave me a print out on steps to optimize my new battery and I was on my way. Their warranty is even better than Apple's. They all are very professional - you don't get that worried feeling like they are in the back scanning through your personal files and pictures. Really helpful and fast. I seriously did a little dance in the store! read more

I am incredibly disappointed with a recent experience and $2000 purchase with Computer Dimensions. At the salesperson's recommendation, I purchased a 2020 MacBook Air with accessories. This machine is not to my liking - too small, too loud, etc. and when I called to request an exchange (no money to be returned to me) for an upgrade to a larger machine (not refund of money), I was first told by my salesperson that they could not take back a used machine and I could try to sell it on eBay! (I had assumed they honored the same return policy as Apple and was never told that I could not return it.) I then asked to speak to the manager, Jennifer Benton, in hopes of some solution so I would not be stuck with this machine. She was incredibly rude, defensive and argumentative. I have never had such an experience!! Me the customer was asked to defend that I just made the wrong choice..when the salesperson recommended it! And, when I had just paid the store $2000. Note to customers: DO NOT BUY NEW APPLE PRODUCTS from Computer Dimensions if you think you may need to exchange them. They are great for service but buy directly from Apple so you will have that high level of customer service and friendly, helpful and flexible staff. I am terribly disaponted that of all times, this local business chooses to treat their customers this way. read more

Highly recommend this store! PROS: --- Great customer service! They are very attentive to your needs and answer all your questions. All the guys are amazing but ask for Doug. --- They have amazing technicians. I had to take my destroyed MacBook Pro in to (hopefully) retrieve all the information on my hard drive and luckily, Jason was able to do it. --- They sell everything from MacBooks to iPod Shuffles. --- They offer plenty of accessories for all your Apple products. --- Ample parking. I understand that sometimes people hesitate to stop at an "authorized dealer" but trust me, this place is amazing! read more

Love this store. They are very knowledgeable and helpful and friendly. Plus it's nice having apple products and service without going to Houston. They are even helpful and friendly when I call for help over the phone. Keep Apple close to home and support this business. Thank you Computer Dimensions. read more

Very nice very professional. I didn't have to wait long. I went right in and was helped immediately. The employees were knowledgeable and when they hit the edge of their knowledge they immediately escalated it to another employee. I was very pleased with their service. read more

These guys are simply amazing! My newest MacBook Pro was stolen and with the help of Cory I was able to track and locate my stolen laptop! After I recovered the laptop, I brought it in along with my back up hard drive and they were able to fix me up like new!! I couldn't be happier with the level of service from these guys! Keep up the excellent work read more

I took my Mac in to get repaired on Tuesday, they had to replace a part and still got it back to me by Friday. Everyone was friendly, helpful, and kept in touch with me through out the process. Highly recommend this place for any Apple needs. read more

Excellent customer service, knowledgeable, friendly people. I've been a loyal customer since switching to iMac in 2006. The best place in town for any/all Apple needs. Can not recommend them highly enough. read more

0 stars! LIARS! Their representatives will tell you whatever they need to to make a sale. Read their return policy and fine print carefully, buyer beware. You cant trust what they say. I was told I could return an open item within 10 days for a 10% restocking fee and an unopened item for a 5% restocking fee which is not remotely true according to their fine print. After arguing with them to take the item back at all, I was charged a 20% restocking fee. BUY DIRECTLY FROM APPLE, they have a 14 day, no questions asked return policy, no crappy restocking fees! Awesome service over the phone and online! read more