I took my phone in to get my front screen fixed and they "fixed" it. But I didn't know i would be…read morereturning back there the next day because my camera was messed up they broke my camera it became all blurry and when I took it back, they laughed at me and cleaned the camera, it was "fixed" the next day it was broken again and i took it back for the third time and they told me, ma'am we cannot keep taking the screen off to clean the camera. i told them i didn't want the camera cleaned i wanted it fixed because it wasn't broken when the screen was cracked anyways they didn't fix it and i they would not give me my money back.

I was impressed with they young man so patient and try to do everything to fix my iPhone even gave…read moreme a chair to sit cause I said I was tired just so nice...

I visited the store 9/3/25 with a insurance claim from T-Mobile for a screen replacement on my…read morephone. I was told that it would take about a hour for the repair. I came back after a hour and was told the phone was smoking and that some how the battery had been punctured. I had to leave my phone overnight until a new battery was brought in from Houston. I arrived on 9/4 and received the phone but the new screen was not installed correctly or it did not agree with the frame on the phone. I gave the employee back my phone and she happily suggested changing out the frame for free. After everything was finished the phone looked and is currently operating like new. I appreciate the employees for making this unfortunate situation right and fixing my phone the correct way. Sometimes its ok to not get angry with people and to stay calm so we both can come to a solution to the problem. It was an inconvenience to not have my phone originally but I'm thankful everything turned out to be fine and I'm thankful for the employees that were involved in my specific repair.

Hello my name is Chloé Jefferson Saturday 6/15 I visited…read moreone of your stores in Beaumont to to get my VW atlas battery changed. When I got them I was greeted everything was great until it was time to change my battery I could tell she was about confused and struggled to get the battery but I took it as it being hot I would think you would employ or train qualified people. After about 20-30 ins she asked me to try my car. When I tried nothing. She said maybe she didn't tightened anything. By the time I knew something was wrong so I called my husband to meet me at the store. About another 20-30 mins she asked me try again. Again nothing. She explained she needed to go watch a video this was the time I knew something was not right. My husband asked for a supervisor to which she did not want to get one stating they pull be in Tuesday but after a bit of a back and forth one was finally called. Once the commercial supervisor arrived he explained that it was not properly placed in the car it was a few steps that was missed. After another 20-30 mins he tried by that time the car still did not work resulting in me having to tow it to the dealership. Today 6/17 I spoke to the dealership and my ECM was fried. This is the brains of my car to which your unqualified employee destroyed.

Unprofessional. My order item was stated in stock. Shipping policy states 3-5 business days. After…read more7 business days of no shipping update I sent an email. I was then texted a generic, "sign up for our financing" message. I paid in full and reiterated my issue. Finally someone looked into my order and stated, "that model is currently out of stock, the listed price is out dated, and will be unable to fulfill the shipment. A refund should be posted in 12-24 hours." I shouldn't have to contact them about my missing order and the advertised pricing should be honored. Dont do business with this company. My item is still listed as in stock and for the same price.

They are very racial. Don't give good information over the phone . Bad customer service Miss Olivia…read moreHill

i brought my phone to get fixed and now my camera dont work , my flashlight dont work, my ringer…read moredont work, my volume buttons dont work! i didnt get my sims tray back and i have messaged multiple times and he has excuse after excuse why he cant fix my phone!! i went in there with everything working all it needed was frame and screen replaced. he had my phone for 2 weeks and guve it back to mr with a back (frame) that i didnt buy. i took it to him thinking it was good cause ge had bomb ass ratings but i got shit service and cant even use my iPhone now!

From the owner: We offer mobile repair by appointments M-SU. Our hours are for walk in customers no appointments…read moreneeded but do take them to guarantee first fast service. Our mobile repair is to jobs & businesses only as we offer great corporate accounts.

Universal Cellular at Parkdale Mall is AWESOME! I shattered my Apple Watch 5. It was very fast…read moreservice and was the least expensive of the 10 companies I called. The gentleman was very nice and we had good communication. Thanks again for your fast & great service.