A guy came out to pick up mine and my moms laptop. we asked if he could help my daughter get her…read morescanner connected. he did not say he wasn't a tech, he was not, he googled it ( she had already done all that, duh) And then added a $75. to the bill for that. In addition, my moms laptop worked fine for a week and then began having the same issues. She called and was told they only have one tech and he is out indefinitely due to family issue. So, we paid $160. for nothing. I smell scam

This place is a joke. I walked in for a quote on a laptop (by the way it's 85$ to begin…read moretroubleshooting). He is also so rude! I called him on the phone and he was so dismissive (first red flag). Then I show up and he had a customer which I was fine waiting for my questions, but he then started yelling at me across the room saying "HELLOOO! HELLO! IMA HELP YOU NEXT!" With an ugly attitude . This was all meanwhile he was telling his customer that he had in front of him that he doesn't need her long story & to cut to the chase). So if you go here be ready to deal with all that. **If you don't like your job then don't work there. Miserable- customer service. I think I've got better customer service from the AI drive- thru services. Go home and get taught some manners, not for me bc I won't be going back(: but for your other "customers ". 0___ stars not possible, you don't even deserve 1.

Jerry did a great job doing a repair and much overdue cleanup to optimize my aging system ! He…read moregave me some great ideas for putting together a future system also in the next few years. Jerry is very professional and highly recommend his services.

Every thing. Great service…read more Fair pricing Help over the phone and text. Help with getting equipment into store and into car.

I bought a Lap Top last year that was brand new from a friend. However it was the slowest running…read morecomputer I've ever seen! Couldn't use it so it just sat there! Finally I asked my friends on FB if anyone knew a Computer guy they could recommend that was reliable, honest, and reasonable and knew what they were doing! The Computer God's answered me and a friend recommended Brian, from Net Medic! I called Brian, to get an estimate! Brian answered my message immediately! I got a good impression on him so I scheduled an appointment so he could come and tell me if they were worth fixing or just buy a new one or refurbish one! We had him come over to our home and he diagnosed my computer and made his recommendation. We went with what he suggested! I had my Lap top back in less than 24 hours! I can't tell you how extremely happy I am with this lap top! It runs so fast and doesn't stall or anything like it did before! He put in a new SSD hard drive and this baby just zips so smoothly now! I love it! I truly recommend Net Medic! Brian is the "Go To Guy" for many local and surrounding business but he also goes to regular peoples' homes as well! He's down to earth and knows his stuff! If you want it done right the first time give him a call or look him up on Face Book, Brian Flannigan! You get what he says you're going to get, nothing more, nothing less! A True Genius! Thank you Brian, you and your team are awesome. I'm so glad to have met you all! Will call you when I'm ready for my other computer to be upgraded! Thanks again! AAA+ Reliable, efficient, proficient and professional!

My fairly new computer wouldn't turn.. oh, well it would turn on but it was simply a blue screen…read morewith some sort of message on it giving me options. I was terrified because I do not know anything about computers and I was afraid I would hit a button that would erase all my work. Hundreds of files. I called the net medic and immediately took it down to their office. He was able to save everything that was somewhere on the computer I guess and then do what he had to do to put it all back in and my computer is now up and running perfectly. I do however have to change or redo the passwords on all my accounts online but luckily I have them all written down. Both Brian and Sophia are lovely people and I was so pleased with what they did.

The phone system is wild with tons and tons of options to jump through. It never rings directly as…read moreTroy (owner). He gets inundated with calls and things they don't fix. I spoke to Troy and he said to come in so I can show him my laptop monitor as it was damaged. He called me later that day with a quote. It took two weeks for him to get the part as one company had it and then became backordered. The communication from Troy could have been much better through email, call or even text. My screen took 4 weeks and he missed a few deadlines. But when you see him in person he is nice and friendly and we had a great conversation. He is very knowledgeable about this craft. I do suggest his service and the price was reasonable.

I described my computer problem over the phone, and Troy (owner) knew from experience what the…read moreproblem was. When I came down, he took my machine apart just to confirm his suspicions, and was correct. These guys may not look very fancy, but they know their stuff and are very friendly and NOT greedy. My poor old HP would cost me $150 to repair (melted solder of GPU) or he would give me $50 trade in towards a reconditioned one in his shop. I walked out of there with a newer HP with all the same bells and whistles and a six month warranty for only $200. He even transferred my hard drives onto the new machine at no extra charge. I was very impressed and happy with the friendliness and professionalism at TechWorld. I would recommend them to anyone; I'm going to bring my Dad in there next.

Brought in my PC for booting issues, Sean took care of it quickly and couldn't be happier with…read moreturnaround time and service!

Very knowledgeable, helpful, honest and provide cost info prior to service…read more It is nice having a shop like this in MV.

George is always super friendly and helpful. Always been available when I needed assistance too.read more

bought an ipad, Mac and iPhone , no issues , if there was any concerns or anything Id go back and…read morehe fixed it. Super sweet and quick

First of all I was impressed that Henry, the owner answered every phone call and queries from Yelp…read more Too often a good business is poorly represented by the first point of contact and who cares more than the owner. My situation is that my computer works fine but I wanted to get it ready for MS Flight Sim 2000 as the hardware requirements have just been published. They offered a free diagnostic and would charge for any upgrades that are required. I brought it in and Henry the owner called me the next day and said the computer is fine just as it is. He did have suggestions for a high refresh rate screen and to be sure to download the game into the SSD rather than the hard drive and to use the DisplayPort of the video card to connect the screen as that is faster than the HDMI port. It turns out he is an ex military pilot as well as an airline pilot and is an avid Flight Sim gamer when he is not actually flying his own plane. How cool is that? So the man knew exactly what my needs are. He suggested some upgrades for the future such as converting the system to an all SSD device. I felt bad that I made them do all that work for nothing and offered to take him out to lunch but he declined. He explained that he views our interaction as building a relationship for the future and a way to grow his business. I would for sure refer everyone I know his way. Could not be happier. In life, one needs a good wife/husband, a good lawyer, a good accountant, a good doctor, a good financial consultant, a good mechanic and a good computer/IT guy. Now I know a good computer/IT guy. Maybe a good therapist too come to think of it.

My laptop had water damage and the keyboard was not functional. The team here repaired this issue…read moreAND earlier than expected which was a very nice surprise. My only complaint is that the manager working behind the counter never seemed to be wearing a face mask while face masks are mandatory. If that is a concern of yours, then keep that in mind and maybe give a call ahead of time.

The resolving of my computer issue was very timely (same day) and professional. And affordable…read more I will definitely reach out to Tim with any future issues. I had a great experience!

It pains me to write this review. Mr. coppens is a very nice man…read more I picked Coppens because of the good reviews, only one negative review and he was willing to come to the house for a very reasonable fee. That cinched my decision! As soon as he arrived and tried to pry open the back of my computer, I suggested he take the screws out first. That should have been my first clue. But again, those great reviews.... He took out the power box and we ordered together, a new one. He took my computer home to finish the 'repair' when the new boxe arrived. When he received the new power box, he told me it worked for 5 seconds then the computer again turned off. My original problem was my computer just shut down. So he said it might be the motherboard which he doesn't do repairs on, AND he said 'to tell you the truth, I don't think it'd be worth it to put money into it to fix it." NOTE: My computer is a great computer, above the average home computer. It's 5 years old. I asked him to bring me back my computer with the 2 power boxes, the original one and the new one. He brought it back to me a few days later, no power box installed and only one of the screws to hold the back of the computer was there. :( Long story short, ha, I told him I would be getting a 2nd opinion. The next day I took it to another person and he fixed it within a couple of hours. He said, the place you plug in the power box, the pins were bent and the casing cracked with a small piece broken off. He was able to straighten the pins and get the new power box in and the computer works great! I can assure you, the pins were not bent when Mr. Coppens took my computer.