Outstanding customer service, very friendly and super competent and knowledgeable. I'll definitely use this place again. read more

Have used CW in the past for hardware repair and found them reasonable and good. But we can now highly recommend them for email migration. If you have an email address that is no longer supported or useful, and you want to move all your emails from the old address to a new address (in our case from Embarqmail to Gmail), then look no further. We knew it would be a nightmare for whoever tackled this (an IT friend tried for a couple of days with no luck), but Eric from CW never gave up and although it took longer than either he or we expected, it is completed now with no problems. We were panicked about losing old emails with significant information, but everything transferred. And it's a flat rate to do this. After checking around, their price was reasonable and we are completely satisfied. We highly recommend Computer Warriors! read more

I crossed paths recently with this company when I discovered that no Apple service center is allowed to use third party parts, even if Apple has discontinued them. I had an iPhone SE (2016) I wanted to get back up & running. The problem is its battery had been discontinued years ago by Apple. Plenty of quality battery makers sell a replacement, but in my area Computer Warriors is the only competent business willing to install an aftermarket battery into an Apple product. Turns out, this was a blessing. Computer Warriors has a wonderful, friendly staff & an amazing tech behind the scenes. We're lucky to have this place. read more

Whoa! Cracked 4 generation ipad s preen in need of attention!!! This place is a go to if you have anything cracked iPhone or any other phone, ipad etc..The prices are reasonable and these people are very knowledgeable of what they are doing. They not only fix cracked they fix computers i.e. viruses etc... Inside they have cords, tempered glass protectors for phones which to me is a must especially with iphones. Nothing worse than a cracked screen ugh... Anyways if you have issues with your computer, cracked screen and more give this place a try. Some tings they can fix whilst you wait and other things perhaps a day. For example our ipad screen took a day due to the fact they wanted to make sure the new screen set. Otherwise rest assured you'll be taken care of here. read more

outstanding service great place to business great understanding about your computer needs i highly recommend this business thanks

I was in the Jacksonville area, visiting the in-laws, and swung by to see if I could recover any data from a damaged hard drive. The people working there were very professional and were upfront with me as to how much a data recovery would run, if they could salvage it at all. They also have a data recovery place they outsource to if they can't resolve it at their store but was told it'd run up to 1K... I paid them the $50 labor fee to see if my external hard drive had anything recoverable but sadly, there was nothing they could recover on their end. If the in-laws have any issues with their computer or smartphones, I'll definitely be sending them this way for the reasonable prices and excellent customer service. read more

5 stars are not enough. We had a phone issue and an ipad issue both resolved quickly and professionally by the staff in the Jacksonville NC office. They took a prudent and courteous approach to our problems and worked with both of us to ensure everything was corrected and understood before we left the shop. In two words: Polite, Professional. Mike O. read more

Extremely helpful! Fixed my laptop quickly. Makes the customers feel comfortable and immediately greet you when you come in. The bald guy there was very nice. I think his name was Tim. Love the shiny head! You're awesome! read more

I drove around the Jacksonville area looking for a charger for my Samsung laptop, which my dog chewed up. I was so close to GIVING UP and just go ahead and buy a new computer, which I really didn't want to spend hundreds of dollars on because although my laptop may be old it works for homework purposes. Thank goodness I found this place! Very polite and professional employees, thank you for making my day Computer Warriors. read more

Computer Warriors - IT Services & Computer Repair Near Me - Jacksonville, North Carolina

These guys have helped my family on multiple occasions with a variety of issues and devices. I first went to them with a cracked screen with my iPhone. They quickly fixed/replaced it and got it back to me with 45 min. on a busy day. My mother dropped and badly shattered her iPad mini screen over the holidays. We took it in and the techs again replaced the screen and got it back to us quickly. When my iPhone had a touch screen issue, the guys troubleshooted it and repaired it under their warranty program. Finally, my son had a complex issue with his laptop and its operating system. The techs took the time to listen to our frustrations, ran through several diagnostics, and identified the major problem. They then took the time to explain what they found to my son and guided him on what to do next. I would highly recommend these guys to anyone. Most our interactions were with Nathan, who was super professional and knowledgeable. The other techs we spoke with were just as professional. Reasonably priced services made this place just that more awesome. read more

These guys are the greatest. Super knowledgeable, outstanding prices, great advice. They also exercise extreme care with COVID-19 virus protections. read more

Affable staff, clean spot, quick service. What more can you ask for?! I came in after calling and I was met with courteousness and friendliness. Even more important, is that I noticed the way the person before me was met with great appreciation, and consideration, by the staff. Seeing how great they are to everyone put me at ease and allowed me to have a great overall experience. read more

I was treated with respect, and never did they make me feel stupid because I am not a computer geek. Their work was effective and efficient. Very professional. Highly recommend! read more

The workers are polite and professional. I went to get the screen on my MacBook Pro fixed because it had a huge crack in it. They told me they had the part and would work on it that day, but when I called back 2 days later they told me they had to order the part and that would take longer. I waited a little over a week to get my computer back only to have the glass they replaced pop out in the corner. I took it back to them and they agreed to repair it again for free because I came back within 30 days, after they fixed it that time I had to go back AGAIN because the entire screen fell out of the housing unit. I paid a lot of money to have the screen replaced and I've had to go back twice for them to redo what they were supposed to have fixed the first time. read more

From the moment you walk into the store, you are treated with the utmost importance. The employees are kind, courteous and professional. I explained my problem, they diagnosed my problem, ordered the part and 2 days later they installed it. My laptop is fully functional. Will definitely return and recommend them. read more

I cannot recommend these guys highly enough. They are polite, efficient and really know their stuff. Tim came to my house to set up my laptop and did a wonderful job. He was so patient with this "old" person who is not at all computer savvy and never made me feel stupid. He set everything up the way I wanted and made some suggestions I would not have thought of. I shall miss them when I move but I do know from experience that their remote assistance is terrific. read more

The great folks at Computer Warriors helped me out again! The computer that I rely on for my business was acting goofy then locked up ... I was in trouble and they were very helpful and understanding. The gentleman that helped me explained what happened in terms that even I could understand. I would not hesitate to call on them again if I need more computer help! read more

Faster friendlier service than geek squad at half the price. Even took the time to explain stuff to me and was nice about the fact that I don't understand computer stuff. (Unlike geek squad and Best Buy). These guys seemed like more of a local professional business and I'll go back with my next computer problem too. read more

Awesome customer service!! Very knowledgable and friendly staff. They explain everything and seem to really care about what's going on. The staff offered to email me my documents for my insurance company as soon as they were done with them so I could finish my claim versus waiting to come all the way down to the store front, scan, etc. Highly recommend! Customer gained! read more

Fixed my computer that wouldn't boot up. Very cheap and definitely worth taking here over "geek squad"! Highly recommended and pleasure to deal with! read more

Fixed my pc quickly and cheaply. Than they gave me some insight on how to improve my pc and were very knowledgeable and friendly. Im so happy a shop like this has opened up. read more

Computer Warriors did a outstanding job fixing the cracked screen on my IPhone 6. There prices are very reasonable for the damage that was done. They had my phone ready to go in less than 30 minutes. I would highly recommend them to family and friends. read more

Great Customer service! They replaced my screen while I waited for less than half an hour. They explained what was wrong with it and presented me with different options. I recommend them. read more

Took my Iphone X here for screen replacement, brought back next day because my screen was clicking all around whenever I was not touching it. They said they "didn't notice anything" and sent me back on my way.. sure enough my phone is still doing the same thing. Dropped my phone with the tempered glass they gave me that was supposed to be "so amazing" and my phone shattered once again. I went here because the google reviews were 5 star but do not spend your money here it is not as good as google reviews says it is!!! read more

These guys did what I thought was impossible!! My husband brought my broken flash drive (which contained practically my whole life) to them. Upfront they told him the truth about saving it...quoted him and did not pop any surprises on it...maintained customer contact during the time they were working on it...AND THEY SAVED IT!!!! They were very nice, up front and professional. I will return with any other issues I have!!! read more

They switched my screen to my iPhone and now I can't talk on my phone without a headset and my front facing camera won't work either... They charged $85 an I had my own screen so they basically ripped me off an told me they can't fix my phone.. DO NOT GO TO THIS PLACE THEY WILL RIP YOU OFF read more

Very professional staff, amazing customer service. I would recommend this location to anyone and everyone. They helped me out and were honest when the repair cost ended up being much lower than the original quote! read more

Met with Jonathan about erasing data from an old MacBook I wanted to get rid of. He was super helpful and took his time to explain the process of how to do it. He was very professional and I'd definitely recommend that others visit this store if they have questions or need assistance with their computers/phones. read more