I was sent to this CPR location by Assurant/Spectrum Mobile Protection for a screen repair on my…read moreiPhone 16 Pro Max. The phone was fully functional prior to service. Within two days, the OEM replacement screen failed. I returned on Christmas Eve and was told it was a possible Apple defect. An aftermarket screen was installed as a temporary solution, and that screen failed within a day as well. Before the second screen was installed, a CPR technician opened the phone and confirmed there was no water damage at that time. The technician who performed the initial screen repair was not present during this inspection. After these repeated failures, the phone later showed visible moisture around the Face ID/front camera area, which was never present prior to CPR's repairs. The technician who performed the initial repair then gave contradictory explanations, first claiming the phone had water damage earlier, then admitting that was incorrect, and later claiming it "now" has water damage. When I requested a manager or owner's contact information to resolve the issue, I was refused and told to "leave a Google review." The technician escalated the situation by raising his voice and acting unprofessionally. Due to multiple failed authorized repairs, I was forced to file a second insurance claim, pay a higher deductible, and pay extra for Saturday delivery because I run multiple businesses and rely on this device. What should have been a simple screen repair became a costly replacement caused by failed repairs and lack of accountability.

Total complete rip off. Tried charging over $200 for a screen replacement. That was the after…read moremarket screen as well, when I asked for extra resources I was simply ignored.

This review will be a little tricky because it involves more than just the Postal Annex store…read moreitself. I had five boxes that needed shredding which was supposed to be free from MFCU but the truck never showed. So after holding these boxes in my house for over a year I had to suckitup and pay for them to be shredded. I googled shred businesses and 521 Yopp Drive came up without a name of the business. I called the number that came up 910-400-4188. I was on the phone for 11 minutes while driving to the location. I searched more on the phone because I could not find the dang store. You have to click on another section to see the location which then still gives the number above, and then states 521 Yopp Dr #214, and .50 cent per pound but could be higher. This is not acceptable information. I finally saw the Postal Annex while driving around looking for 521 Yopp. I went in very frustrated and told the girl I have been driving around looking for 521 Yopp. The website is horrible. The number I called is not yours. Dedra was very understanding and sweet. She came out to the car and help load the boxes (because of my bad back) and then kindly took care of the process. I was thinking 50 cents a pound and when the pounds kept going up (didn't realize how much it all really weighed) I was surprised that it only cost me $45 when I was thinking $25. When I got home I saw the price per pound at .99 cent. Wow that is not what the website says. So I called the next day to inform them that they need to have Shred Nation fix the info. My suggestion would be for Annex Postal to but their own info so it pops up under shredding searches. The reason for 4 stars, is the shred nation portion but staff gets 5 stars! Thank you Dedra for your help.

Disappointed!! I bought an item from Amazon and PetSmart to be sent to my PO BOX. Both sellers sent…read morethem via FedEx, who doesn't ship to a POST OFFICE. First off... Why send it this way?! Instead of contacting me at the provided number/email, the packages were sent to my old address far away from my current home (have no idea where they got this old address) Contacted FedEx to pick up the packages, however they never came to pick them up. Luckily, the old neighbor was able to drop them off at a half way point. This location, which I thought was a FedEx site. When I arrived here, the guy states they charge over $10 for a "pick up fee" for these packages! This was not mentioned on the phone when I called to ask if they could hold the packages..... $10!! FedEx did not deliver them correctly and I'm penalized for trying to get my packages at an authorized FedEx dealer. Dude didn't even ask if he could help me get the over 50lb package into my car. Not cool.

Have used CW in the past for hardware repair and found them reasonable and good. But we can now…read morehighly recommend them for email migration. If you have an email address that is no longer supported or useful, and you want to move all your emails from the old address to a new address (in our case from Embarqmail to Gmail), then look no further. We knew it would be a nightmare for whoever tackled this (an IT friend tried for a couple of days with no luck), but Eric from CW never gave up and although it took longer than either he or we expected, it is completed now with no problems. We were panicked about losing old emails with significant information, but everything transferred. And it's a flat rate to do this. After checking around, their price was reasonable and we are completely satisfied. We highly recommend Computer Warriors!

Outstanding customer service, very friendly and super competent and knowledgeable…read more I'll definitely use this place again.

This UPS store is a great example of a well run business. The people are always ready to do what it…read moretakes to make sure the customer is taken care of. I've been a customer for several years and have never been disappointed.

A very kind group of employees, always happy to help us out, and get to know us. Couldn't be…read morehappier!

Scott is the best! Helped with everything we needed in a very timely matter. He was super…read moreknowledgeable and kind. It's everything we needed in our moment of stress. Thanks so much for the awesome service!

We needed paint matched from about 3 years ago. The associates were incredibly helpful, efficient,…read moreand knowledgeable. We told them the builder of our home and they knew exactly which paint we needed! They made us feel right at home while we were waiting for our paint to be mixed. Once we got it home and started painting it matched perfectly! We would highly recommend them to anyone!

Yesterday, I stood in line for 20 minutes in an overly crowded store just to discover they did not…read morehave a notary, even though they advertise the service. With two employees working and becoming a notary is easy, why schedule two workers at the same time with neither being notaries when the service is clearly advertised? Also, if no notary available, why wouldn't this be posted on the door or have the workers announce periodically at times when the line is wrapped around the store that no notary is available?

Amazing customer service, only place nearby that does Amazon returns, fast and reliableread more

I placed an online order over $320 & when I realized I had ordered multiple orders of the same item…read more(I really need to freeze my CCs when I'm on pain medicine) the older woman at the counter behaved as if the return was coming directly out of her pocket. She had a terrible attitude. Sometimes I think it could be me but my bestie was also with me and she's even keeled but mentioned it when I met back up with her in the parking lot. I mean, she was shopping and was so turned off by this older woman, she left the store. Not only did she have a poor attitude she wasted several minutes of my time holding my receipt so close to her face it was if she was blind, despite the glasses on her face. From this point forward, I'll order my things online and get delivery at home, just to avoid dealing with this woman. Her attitude was so poor I almost returned my entire order but I needed jeans. I had 14 items in this order and only kept 4. The 2 stars are for the jeans & how adorable they were.

A big shout out to the girls working today. June 2nd. I took in tons of clothes to try on since…read moreit was my bday. Had to try different sizes of several garments. The girls were helpful and never showed any attitude, which is so nice to see now-a-days. Kudos for doing a great job. Thanks for all your help.

Fantastic guy does excellent work. Used him for over 15 years. Reasonable priced and very honest…read more Best around!