I had an outstanding experience with Damon at Best Buy in J'ville. He was friendly, attentive, and…read moremost of all - for me - understanding of my needs. He guided me toward the best fit for my new home and TVs. Answered every question and understood that I wanted it all but didn't want to pay that! I highly recommend Damon for all your TV needs!!

Blake is awesome. He's polite, funny, patient, and very clear with his explanations. I went to…read morerecycle my electronics, and he couldn't have been nicer.

The guy working here has a serious attitude. I walked in holding a coffee cup with a lid on it, and…read moresaid "hi how are you?" He glared at me as if I had ruined his day, pointed at me and said "coffee can't be in here." Look, I completely understand why you would not want liquids in a computer store. I am a reasonable person and would have been happy to leave the cup outside if he had asked with even a modicum of politeness. But everything about his demeanor said that he *really* didn't want my business. So I took it elsewhere.

My name is Doris Bowman and Island Computers is GREAT. They go beyond your expectations to make…read moresure your computer is right and I've never met more polite people.

This is the place. After a disastrous custom build by a shop located on Oleander (YCF - see…read morereview), I needed extensive help to rebuild my PC. I met Brandon who was as friendly as he was knowledgeable. I immediately trusted him. I removed the junk parts that the previous shop installed (and returned same to YCF) and turned the gutted PC over to Brandon to build the PC the way it should have been done in the first place. At every step of the rebuild Brandon kept in close contact. It was a joy to work with him. It is without reservation that recommend Computer Warriors!!!! Update: If at all possible try to bypass whoever it is that works the front desk and speak directly with Brandon. The front desk is staffed by a guy who is unfriendly and completely disinterested in anything you have to say. On that initial Monday morning, if I had met that guy instead of Brandon I would have walked out.

I brought a Samsung phone in last week that needed to be factory reset. Unfortunately, I could not…read moreremember the email address or password to get into the phone. This, of course, presented a problem when trying to factory reset which is why I came to them in the first place for assistance. The rep spent less than a minute speaking to me. His exact words were that "it cannot be fixed and it's basically a paperweight." The gentleman told me the cell phone provider also could not assist me and really no one could. I reached out to Samsung directly for assistance and they referred me to a local certified phone repair company. Within 24 hours of taking my phone there it was unlocked and factory reset. I wish the gentleman had handled this differently. He could have stated that The Computer Warriors are not licensed or authorized to do these sort of repairs. If he had, I would have found outside help but still kept them in mind for future work. Honesty and professionalism go a long way.

I have a successful family owned new commercial plumbing company, our office bids on millions of…read moredollars of plumbing work every month. I ran into an issue that was beyond my expertise so I called to get some assistance. spoke to 2 different Ryan's the first day and they promised me that the tech would call me back shortly. With buisness at a stand still, no call back! called the next morning and actually got someone named Chris on the phone. I explained what was going on and he told me the techs were not in for at least another hour, but he would mark it priority for them to call me back. 3 hours went by, buisness still greatly crippled by the issue with the computer, and no call. Frustrated, I called Best Buy. One 45 minute call and we were back up and running again at full capacity. If you have a problem with your pc, DONT WASTE YOUR TIME WITH THIS GROUP OF INCOMPETENT PEOPLE!! Oh, by the way, they NEVER CALLED BACK AT ALL!!! Forgotten about and neglected when my Buisness and livelihood were on the line! You people are a joke and if the owner knows what's good for him, he should start re-staffing immediately, or prepare to go bankrupt because the employees don't care about his customers or his money!

I was sent to university PC by Apple on March 4 because I had received a iPhone 17 Pro Max from…read moreApple a month and a half ago well, I plugged it in the night before and when I unplugged it the very next day the battery went from 100 to 57. I took the phone first to Best Buy. The gentleman there told me that he could not authenticate the battery so he suggested that I contact Apple to get their recommendation. I contacted Apple and Apple told me to take the iPhone to university PC, the Apple representative scheduled me an appointment with University PC and they would have it repaired well when I got there a young man was helping me. He asked another representative for help who was working with another gentleman at the end of the counter a question about my phone as he and I talked. The other representative said you're gonna have to pay to get this phone fixed for that battery because Apple doesn't pay for battery I told him excuse me Apple sent me there and they said they would have the battery replaced besides I have AppleCare on the phone . He then said well you won't have to pay for the battery but if you want this phone fix you're gonna have to leave it right now. I asked him what am I supposed to do without a phone? He said not his problem so I told him that wasn't gonna happen because Apple said they would fix the battery and I told him that was not going to working Apple said they would replace the phone if I could not get it fixed there so now Apple is going to replace my new phone with another new phone. Right now I'm feeling some kinda way about my last visit I called Apple and explained what had happened and why I couldn't leave my phone in that place. Apple representative apologized for the situation ( which she didn't have to, but it made things lighter, it was appreciated) she said she understood and they would make the arrangement to exchange my phone . Anyway the first representative I started with he did try. To him thank you for trying to put things at ease.

5-10-26 Mr Phix is the real deal from beginning to end…read more #1 they are open 7 days a week #2 the employees are first rate #3 the fees are more than equitable. I have had the pleasure of being served by Mica and Ty on different occasions -- both were very patient, keen listeners, courteous, and well in formed with tech skills. TED, the owner, has assembled a remarkable group on young men and women at Mr. Phix. HIGHLY RECOMMENDED!!

My wife and I both had new batteries installed in our iPhones her replacement went perfectly I had…read morea small problem with mine it was immediately fixed with no charge the staff was great highly recommended

Fixed my phone quickly and explained what was wrong with it,Great customer service and very friendlyread more

For the first time, I recently went to this repair shop for my PS5, and the situation on what was…read moregoing on with it. And just in a few days (3-4) I have received a call from them to come in and watch them test everything and it was fantastic! My PS5 works now! Customer service was also amazing! I do recommend coming here if you need a simple repair for whatever technical issue you have. And the price to just get it repaired was super cheap. I was in shock!

Update: I finally ended up fixing the computer myself a few years back. I looked up a couple…read moreYouTube videos on how to swap an Apple hard drive, bought the tool you need for $8 at Lowes. Took the panel off, disconnected the original Apple hard drive and replaced it with a $200 1 terabyte Samsung one. This of course made me ineligible for any further "assistance" from Apple or their "affiliates," but funnily enough I haven't had a single problem in years, the longest it's ever not had problems and it still runs like a dream. So I dunno, maybe sit on that one, "geniuses" lol.

I'd purchased a MacBook Air from Amazon after a misadventure with my last Microsoft product…read morepurchased in Durham. One problem after another necessitating three drives to/from Durham (getting it 'fixed' and replacing it once and turning it in for a refund the last time the third time). I've always been a MS guy and also an Android phone guy as well, so when my new position provided me with an iPhone 6s I looked at it as someone would a poisonous serpent. Over the next few days I found that once bitten, however, it did kind of grow on you. So, what to do with a replacement for my laptop for work? A refurbished MacBook Air seemed a good bet and one of the Apple aficionados at work 'helped' me set it up which soon had me thinking of throwing it out the window of my office (I actually have none, but was getting ready to make one). I went to a presentation at Brunswick Community College that night and while taking notes using "Notes" a neighbor asked me why. When I explained about my struggles he suggested going to CityMac (which I'd never heard of); telling me it is an Apple authorized service center, I figured I had nothing to lose. What a difference! No appointment, no attitude, just walk in the door and almost immediately I was met and welcomed. Customer service is not dead, but alive and well in Wilmington at CityMac. Within a few minutes my issues with my laptop were resolved and I was on my way. Bye bye Microsoft.

We picked this place because it had great reviews and now, I see why. The gentleman at the store…read morewas extremely helpful. I came in to fix my computer screen. He told me it would be a task that would take longer than a day and unfortunately, I was leaving town the following day. He gave me advice on how I should go about finding the right price and gave me a ballparked estimate to ensure I wasn't getting screwed over. He even gave me a free HDMI cord to help me out (Even though I have plenty of them, it's the gesture that counts) Recommend 10/10! Everyone that says otherwise are just unreasonable customers.

I went in to get my phone fixed because my camera was messed up. I talked to David about the issue…read moreand the certain requirements I needed for this phone fix and he explained what would happen well easing my fears and he ordered the camera piece needed same day no down payment. This off principle alone is an A+ in my book as I'm not financially well off but this leads me into me next point the man told me and did everything to save me money which meant possibly losing a sale. Overall the main man David is a man of integrity. He fixed my camera, I'm happy. To show my support this is the first review I've wrote on yelp and it's going to him and his company thunder road computers!