This owner know his stuff.the screen broke after being dropped and got it fixed quickly.got the…read morepart and his rate was lower than anywhere else I found.other places did not want to bother trying to get the screen as it was an older phone but he cares and got it.works great now. Its also the way he's with people. I will recommend this place to everyone i know.i had to drive from Hope to Chilliwack but worth it. Need a phone,ipad etc fixed he's the guy.Don't waste your time looking elsewhere.

BEWARE OF GENERIC PARTS!!!!…read more Had my iPhone 11 battery and display screen replaced a few weeks ago. I have used their service before on an iPhone 6 repair a few years earlier. This shop has quite an informative website, which I told the operator I had gone through, and complimented their addition customer support option. As I purchased the middle quality of the 3 display screens offered, I DID inquire about how drastic the differences in quality actually were. I was given a brief "good, better, best" response (NOT verbatim). When I paid for the service in advance I was asked to sign a receipt to acknowledge that my phone may or may not work the same after the repair. Again, a brief reply regarding possible damage that may not be known until the phone was apart. As broken screens are common, I wasn't too worried. When the repaired phone was returned, it displayed a message that my Face ID was disabled due to problems with the 'true depth camera'. My Face ID had worked up until the repair, even with really cracked glass. Seeing my dismay, the owner informed me that using parts that were not genuine Apple parts could disable the use of your face ID permanently, and that this was the case with my phone! He also said that Apple would not service the phone, I. E. Replace the glass again, because it had been serviced by a non-authorized apple repair. So, are they reputable service? I would say they are quite capable, polite and expedient. However, I am quite chagrined that they didn't disclose the fact that not using Apple parts could disable someone's face ID. I feel this is very serious.. I understand how providing this information could effect their earnings, as phones with facial identification are becoming the norm , and understandably, many customers would opt to find a service provider with the "genuine" option. If this is their reasoning, then I suggest someone upgrade their training to 'Apple certification standards' and have the ability to offer and install genuine parts, as necessary to ensure optimum performance of a costly device... I would have a LOT more respect for this establishment had they posted this option on their website, or told me up front that this was a hazard of using generic {display} parts... Odd that I am the only person who had this happen ~ no other reviews with this outcome... Dlm

I had trouble with my computer when a windows download had a glitch, and hid all of my important…read morefiles, photo's and music on my computer. After a week of trying to fix it myself, I called Tek Solutions. Steve Just showed up the next morning, fixed the problem and seeing as it had been running slower and slower in the past year, I had him take it to the shop to fix that problem as well. Early the next day, Steve showed up and like he said the day before, it was as though I had a new computer. Everything was back in place, and the speed was phenomenal. Great service, great advice, and explained things that I didn't understand without making me feel like an idiot! If I could give more than 5 stars, I would.

I needed help with an older piece of computer equipment, and while they couldn't fix it for me…read moreafter lots of effort, I was treated courteously and given helpful information about the piece of equipment. A disk was stuck in it and they were able to release it, so I can at least retrieve the data on the disk. Five stars for quick, courteous help that's worth a lot in my book. Margaret Evans, author www.MargaretEvans.com

Aaron Has fixed all of our phones for years we have iPhones and Samsungs he has always been very…read moreprofessional, very nice, and did anything he could to get me the best deal possible. I will always go to him and so will my extended family. :)

I have found Gino to be always polite, professional and upbeat…read more I cannot judge the fairness of his prices because I have never tried to deal with any of his competitors R.Cole

I called TSG to inquire about Windows Explorer crashing and other issues to do with my personal…read moredesktop computer. They were very helpful over the phone and gave me great service quotes. I took my PC to their Vancouver location on a Friday and met Roelof one of their techs. He was kind and very helpful. Less than 24hrs later, I got a call that it was repaired and for a very reasonable price. When I came to pick it up, Roelof demonstrated what he had done and explained how to further care for my computer. He also opened up the case and answered several questions and concerns I had about hardware. I thought my PC was toast, but Roelof saved it no problem. Not only did he fix various Windows corruptions, complete all Windows updates and get rid of my awful conflicting security software, he did it all without having to wipe my data. On top of that, he uninstalled useless programs and cleaned it of all viruses/malware. He also loaded new anti-virus and anti-malware programs to protect my PC in the future. Finally, Roelof even went as far as to update any program on my computer that was out of date and test my favourite game for me to make sure it was still working. Currently, my computer runs faster and works better than it did fresh out of the box. The tech even reached out a few days later to check up on how well it was running and to answer any further questions I had. I recommend TSG Computer Services and Roelof very highly. Great service and awesome support.

Best service in the Fraser Valley. I refer all my friends and family to itech. Even family from out…read moreof town now go there! Highly recommend these guys. 5*

I have used The Computer Whisperer for my new business Website and Internet marketing and it has…read moremade a significate difference in our business. We have seen an 81% increase in requests about our business from the website which has been remarkable for our first year of being up & running. The Computer Whisperer is very professional and go above and WELL beyond what the "typical" businesses would do. Extraordinary customer service in a world where customer service seems to be a thing of the past. Wish I could give more than 5 stars!!

My non profit was in a very emergent bind and the computer whisperer helped me fix my computet with…read moreshort notice and as affordable as possible.. will definitely be using him again!

Just got my iPhone 8 screen repaired here! It went super quick and had the phone back in my hand in…read more25 minutes! Convenient, affordable, high quality repair! 5 stars!