Once in a while you Come across someone that restores your faith in humanity.Honesty and integrity…read moreare becoming the exception no longer the norm. After dealing with a gentleman from TELUS (Andre) I realized how long it had been since I had an issue with any business where I truly felt listened to and understood It has been a very long time. I understand that today there are Scripts that people must follow when they're working for any business and I understand that but this gentleman was different . I knew within five minutes that he was really listening to my problem and he was explaining the situation to me as well as taking the time to find out the answers he wasn't sure of from his superior. The issue itself doesn't matter but what shocked me was after about ten minutes I realized Weather it went my way or not I completely trusted this man did all he could and I would accept graciously. Our world needs people like this young man TELUS I don't know if you have a Human Resources Department But this gentleman should be in charge of that department We tend to write more complaints then complements so I wanted to take the time to share this compliment and I hope all in charge at TELUS realize what they have in this young man and give him a promotion or a raise or both . Again HR is where he belongs Thank You Andre This was not the TELUS Store but a service centre and not Telus but the worker Andre I am complimenting Jeannie Stone