We have been here many many times and we always have had a great experience. The staff is awesome…read morethey follow up on test results and listen to your concerns!!

I'm from out of town, it was a Fri. and had a lingering sore throat and congestion so I thought I…read morebetter go in. I was able to get right in and promptly seen by the doctor. Dr. took a throat culture -- no strep. Prescribed antibiotics. Within hours I started feeling better. Monday morning Dr. called to see how I was feeling and to let me know it was a viral infection.

Dr. Monica is awesome. The male nurse whose name I can't recall was also great. Warm and…read moreaccommodating, and usually I hate going to any type of doctor. I'm very happy with the experience

Great experience at Nextcare Urgent Care today. My wait time was about 45 minutes. The staff was…read morefriendly and pleasant from the front desk to the technician to the physician's assistant that helped me. I'm visiting from out of town so I did not have the option to see my primary care doctor. A prescription was called in to a nearby pharmacy and I was back in vacation mode.

I made an appointment for 5 PM to get my swollen ankle x-rayed, thought I might have a possible…read morefracture or even a break. The PA saw me for about 5 minutes, recommended an ultrasound instead of an X-ray and said I should go to the ER instead to get that done. Note it was about 5:50pm when she finally saw me (she probably just wanted to go home since they close at 6 PM) and they ended up giving me ill-fitting crutches and a boot and then I went into the ER close by where I saw an actual doctor. The doctor examined me properly and said he wasn't concerned about a clot. Did the X-ray no problem. This place wasted my money ($150 later) and didn't treat me properly. Would give 0 stars if I could. Do not recommend.

Let me start by saying, the doctor and nurses were lovely when I went in and I wish I could give…read morethe experience 5 stars. It's the billing - and clinic manager, Veronica, that is the reason for the low rating. I was notified that my bill would be charged on x date for x amount. No way to change the date or anything. Just matter of fact. I emailed billing to see if I could push the date back until after I got paid (the bill was not cheap) and also asked about how they had consent to automatically save and charge my card. Veronica called me and said that "if you had actually read the documents" I would've noticed. As I could barely stand, was dehydrated and in a fever fog, I don't think it's fair to blame me for not being able to go through pages of documents, but fine. Veronica was overall condescending and rude, which for a health care facility, you'd think would be unacceptable. Overall, post-visit has been a very stressful and frustrating time going back and forth with them and I hope they find managers and customer service people who are up for the job.

I had been having ongoing issues with fatigue and found Housecall NP. Lisa ordered lab work and…read morediscovered that there was an adjustment needed in my thyroid medication. I immediately felt better after she had dug deeper into my lab results. Lisa was understanding and thorough and quickly got to the cause of my issues. Thank you so much

From the owner: Expert Nurse Practitioners when you need it most. Urgent Care delivered to your home. Sick visits,…read moreminor injuries, routine care, IV hydration and telehealth available. Same day appointments. Skip the wait at the urgent care.

OMG, They are using a lab for the Covid Testing that does not accept insurance! Is this even legal…read more There was absolutely no mention of this when they tested my whole family. BIG SCAM, STAY AWAY. My insurance is investigating and may be contacting the CDOH. Unbelievable this will scare people away from testing. BEWARE!

AVOID Rocky Mountain Urgent Care at ALL COSTS - especially for PCR testing. They require a…read moretelevisit before the PCR test which is essentially their way of making $ off the testing procedure - a measure that provided zero value to the patient. I was charged $60 for a 3 minute conversation where I literally said, "I don't feel well. I'd like to get a PCR test to confirm that I don't have COVID." I also just got a notice that their lab (Genesis Reference Labs) pinged my insurance for $300 for the PCR lab work - of which insurance covered $50. All in all, a single PCR test from Rocky Mountain Urgent Care cost me $310. Rocky Mountain's procedure is essentially predatory and is designed to pilfer as much money from patients as possible. For my subsequent PCR follow up tests, I used a Mako Medical drive-up testing center (they run several in the area.) The tests are administered, no questions asked. In addition, the results were returned considerably faster than Rocky Mountain Urgent Care's test results were returned and the PCR tests are administered for free.

Came here after a week of lethargia, nausea, and dizziness…read more I had Iris Kang NP, Joe Gordon NP, and Brooklyn MA. The providers were all good and worked really hard to find the root of the problem. They were all nice but Brooklyn my MA was the nicest. They had to do all kinds of blood tests on me and I don't do well with needles. Brooklyn was a very good phlebotomist and so kind. My provider forgot to ask for enough blood for one test the first time so we had to do a second draw. This was upsetting but Brooklyn was very empathetic during it and the provider gave me chocolate so I forgive her. They got us in quickly, there were very few patients so I was able to stay in a room the whole 2 hours I was there, and I made an appt online beforehand which was nice.

We went to the urgent care with my friend's dad after he had fallen twice because we were concerned…read moreabout broken ribs. We got there at about 6:10 and had filled out the online check in because we wanted to make sure he got seen quickly so he could get an x-ray. However, we got there and it still took 10+ minutes for the check in even though we filled out all the same information online. They then told us that they would do their best to get him seen quickly but that their x-ray machine turns off at 6:30 and they can't control it. We later realized this was misinformation. They did do a good job getting his vitals and background info done quickly. They then did the x-ray and he had 4 broken ribs. They sent Tramadol for pain and we had to drive an hour away to Longmont to pick it up because it was the only pharmacy that was open. We got there and then were told that the urgent care input his birth date incorrectly, and because Tramadol was a controlled substance, they could not fill the prescription. He ended up having to go overnight with no pain medication with 4 broken ribs because the urgent care was already closed and nothing could be done.

On September 23rd, 2025, I went to the BCH Foothills Hospital Emergency Department for severe…read moreheadaches, dizziness, fatigue, and frequent episodes of double vision. One episode lasted long enough that I had to pull over while driving. The ER performed bloodwork and an MRI, both of which were normal, and sent me home with a generic "how to treat headaches" handout. The handout even specifically stated to seek medical attention if the headaches were accompanied by dizziness or vision changes, which were my main presenting complaints that visit. I followed up with my primary care doctor who referred me to a neurologist and an ophthalmologist. The neurologist was booked until November. I saw the ophthalmologist on October 6th, 2025 and he found significant swelling in both optic nerves and strongly suspected Idiopathic Intracranial Hypertension (IIH). He told me to go to the ER if my symptoms worsened prior to my neurology appointment. He explained that IIH can lead to permanent vision loss and must be officially diagnosed and treated with a spinal tap. Just two days later, on October 8th, I returned to the BCH Foothills Hospital after four episodes of complete vision loss, along with the worst headache of my life, severe dizziness, and back and neck pain. I was seen by Dr. Shannon Sovndal and gave him a detailed medical history, including my ophthalmologist's findings and his recommendation for a spinal tap. Dr. Sovndal was dismissive, repeatedly interrupted me, and insisted on repeating imaging even though I had just had an MRI at the same facility two weeks earlier. After several hours and additional imaging, he told me everything was "normal" and that there was "nothing wrong." When I explained that my symptoms had worsened and asked again about a spinal tap, he said it was "out of the ER's scope" and that I should wait for my neurology appointment, despite it being a month away. He stated, "if your symptoms get worse, you can come back to the ER. But I don't mean if your symptoms are just bothering you more. I mean if your symptoms are actually progressing." This was extremely frustrating since this was after I had gone completely blind multiple times that day.. if that's not my symptoms progressing, what is? I was sent home again with the same generic headache handout. Feeling unsafe with waiting a month for my neurologist to treat me, I immediately went to UCHealth Broomfield Hospital, where my experience was completely different. Four nurses rushed me back immediately after hearing my symptoms and the ER doctor, Dr. Jessica Mitchell, virtually consulted a neurologist right away. Dr. Mitchell performed a spinal tap and confirmed my intracranial pressure was concerningly high. After removing fluid, I felt instant relief. Dr. Mitchell confirmed the IIH diagnosis and explained that untreated IIH can lead to permanent health issues. Dr. Mitchell asked if I knew why BCH hadn't performed a spinal tap. I told her I had no idea, especially since I had specifically requested one. She appeared visibly surprised and concerned by that answer. Upon discharge from UCHealth, the staff provided me with clear discharge instructions and follow-up recommendations. They told me exactly what symptoms to look out for so I know exactly when to come back to the ER. Dr. Mitchell gave me the information for the neurologist that she consulted with and recommended that I reach out ASAP to schedule an appointment since they know my case and will likely be able to get me seen sooner. I'm deeply disappointed in BCH Foothills Hospital Emergency Department, especially Dr. Shannon Sovndal, for dismissing a serious and time-sensitive neurological condition.. twice. I'm incredibly grateful to UCHealth, Dr. Mitchell, and her team for listening, acting quickly, and preventing what could have been a permanent outcome. I would not recommend BCH Foothills Hospital to anyone seeking thorough or compassionate emergency care. Go to UCHealth Broomfield instead!

The laboratory here is the worst. I recommend you go somewhere else! The door got slammed on my…read moreface as I was heading in and they always have mistakes and lack common sense. How does a laboratory not know their own information or misplace someone's blood orders? So outrageous.

I am chronically ill, so a lot goes wrong, quickly! I want to avoid the ER as much as I can, so…read moreDispatchHealth is an amazing resource. I have seen them many times and every time the medical team is kind, respectful, and helpful! There are certain things they cannot address, which need a specialist or ER, and like any other Urgent Care or ER. Their visits are long, as they get a hood picture of what is going on, do appropriate tests, and have you talk virtually to a Nurse Practitioner ir a Physician Assistant. They will ask you to follow-up with your doctor.

I used to love Dispatch Health and always recommended it. But now that you can't make appointments…read moreon the phone, it is impossible to make an appointment online and there is no customer service person to talk to try try to make an appointment. It always says there is no availability today or tomorrow. They were so reliable for years and now it seems like they aren't doing anything if you can't even make an appointment...EVER. So disappointing.

Mary Scott, a Registered Nurse/Psychiatric Nurse, has trouble being appropriate. BCH as a whole is…read morea wonderful organization, but this provider is not.

Our family (2 adults, 3 little boys) has been to this urgent care 3 (maybe 4?) times in the last 18…read moremonths, and I cannot say enough good things about it! From the Front Desk staff, to the RN and Doc faculty, everyone was compassionate and did their best to move things along as fast as possible. I have had the pleasure of seeing PA Mary Scott for two of our visits (once for my son, once for me), and not only did she have excellent bedside manner while being clinically thorough, she also connected with me personally in a way that is very rare for ER/UC practitioners. I felt heard, respected, and both I and my son were treated with such a refreshing kindness. My only issue? I wish we could just come here for all of our medical needs, and that Mary could be our PCP ;)

I wish I had looked them up. I love that my surgeon listened to me and finally gave me the surgery…read moreI needed. I hated that he said to me "I can't believe it's taken so long to get you in" (yet he was the 4th or 5th opinion that YEAR and the only one to recommend surgery, to let you know how messed up healthcare still is). I still largely like him, but I've had so many major issues with SCL Health and even his team. Despite that, I had a second surgery that was MUCH more painful than the first and his team has failed to do 2 prior-authorizations for pain medication in a row now. I didn't call on-call doctor last holiday weekend, but I tried today and was told that they can't conact the on-call doctor for refills period, as a CORPORATE POLICY. I also had other major issues including horrible post-operative pain care in the hospitals for both surgeries. They failed to even give me my normal meds AND failed to give me doctor ordered meds. Update: Due to their failure to complete the prior-authorization, I remain completely without breakthrough pain medication because the Hospital ran out. I was able to get this resolved eventually, although the PA threatened to refer me to pain management less than one month after an excruciating surgery just because I complained about failure to process pre-authorizations and the fact that the delay was increased due to the pharmacy running out. I can assure anyone reading that all I want is care while in pain. The doctor just told me I have up to 6 more weeks of it, plus my psoriatic arthritis flareup they helped trigger early made things worse. The fact the EPA's policies have created shortages of pain medication is another reason SCL / Intermountain Healthcare's policy of not allowing post surgical patients access to on-call doctors for *any* refill issue is deliberately cruel and arguably torture.

I'd like to file a complaint against: Dr. Steven Ray MD at…read moreSCL Health 4859 N Yampa St, Denver, CO 80249 refused to prescribe insulin to me according to Walmart Pharmacy.