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    Concentra Medical Centers

    2.8 (8 reviews)

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    American Foot & Leg Specialists PC

    American Foot & Leg Specialists PC

    1.8
    (11 reviews)
    3.3 mi

    I decided to see American Foot & Leg because of the well known name & reviews. Dr Rose James did my…read morefoot surgery in 2022. On an extended follow up visit Dr James noticed my healing looked different. Upon a closer look she discovered she had left a very long stitch in my foot a lot longer than needed. My skin had grown around it & she had to dig it out. Fast forward to 2024, I had to have the EXACT same thing done AGAIN (but definitely with a different practice). I will never use American Foot & Leg ever again- for me or my family! And I certainly will never recommend them!

    Do NOT come here. When I went the month before last, the lady checking me in at the front desk was…read morerude (the rest of the staff seemed nice). I fill it my paperwork, and get ready to go into the back, and then they tell me they don't have the laser on hand to do the procedure. So...you wait until I get there to tell me that? I was literally on the phone with them the day before to confirm I would be there. I should've taken that as a HUGE red flag, but set up another appointment. The second time, I get to the back, and the red-haired nurse (or whatever she was) stated intake, and I just had a feeling she was indifferent to her job and had little to no idea what she was doing, but stayed, which is my own fault. After a quick talk with the doctor (who seemed really nice actually), who I assumed would be doing the procedure, they send me into the laser room with the same nurse. Both the nurse and the doctor assure me there will be little to no pain and turn on the first of 3 levels. It hurts. I'm not shy about the fact that it hurts. The nurse doesn't seem to care. Doesn't change her approach or procedure at all. I get through like 6 toes before I feel a really sharp pain, tell her to pause, put my shoes on, and walk out, with the nurse saying to the staff behind me "I think it hurt", as of I didn't SAY THAT MULTIPLE TIMES. Pretty sure the only reason she pretended to care this time was because I walked out. Unless they explicitly say how things are changing, don't come here.

    Kaiser Permanente Southwood Comprehensive Medical Center

    Kaiser Permanente Southwood Comprehensive Medical Center

    2.6
    (59 reviews)
    2.5 mi

    Best healthy care network in GA. All locations. Period. The staff is attentive, friendly and…read moreprofessional. I've never waited for an appointment. Everything is all in one place so you can see your doctor, get lab work, mri's/X-rays and testing all in one with few exceptions. I've been with Anthem, Anthem, Blue Criss/Blue Shield and Cigna and none of them have measured up to KP. I love that I can appointments online for non-emergencies In a pinch. I'm not sure why there are so many negative reviews here, but after trying to rest, KP is the best.

    I used to like this urgent care, but lately I've been very frustrated with the experience. In the…read morepast two weeks, I've had to visit urgent care or schedule doctor's appointments four different times for the same issue, which is extremely discouraging. On top of that, I somehow developed pink eye and had to return the same night because my condition became worse after my initial visit. I understand that urgent care facilities can have long wait times, but when people are in real pain, sitting in the lobby for hours is very difficult. What's more concerning is that the doctors sometimes seem uninterested in gathering detailed information about what's going on. It gives the impression that they are rushing through visits instead of thoroughly addressing patients' concerns. I don't usually leave negative reviews, but after multiple visits without real resolution, the experience has been disappointing.

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    Kaiser Permanente Southwood Comprehensive Medical Center
    Kaiser Permanente Southwood Comprehensive Medical Center
    Kaiser Permanente Southwood Comprehensive Medical Center

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    Southern Regional Medical Center

    Southern Regional Medical Center

    1.5
    (138 reviews)
    2.4 mi

    Okay, I'm a little late posting this review, as our visit to Southern Regional Medical Center was…read moreon May 1st, but I still felt it was important to share our experience. My father had taken a fall and his knee had swollen to nearly three times its normal size, so he asked me to take him to the ER. We are fairly new to the area so we went with the closest hospital. We arrived around 9 PM. To be fair, the initial intake process -- vitals, insurance, and registration -- was handled within a reasonable amount of time. However, after that, the wait became absolutely unbelievable. My father was not taken to have x-rays until nearly midnight. Honestly, I'm not even sure he would have been called back when he was had he not gone to the desk himself to ask what was taking so long. By that point, both my 12-year-old son and I had actually fallen asleep in the waiting room. Once he finally got called to the back about 4 AM we learned there was only ONE ER doctor on duty that night. EMS arrivals understandably took priority, but that meant anyone who walked in by car just kept getting pushed further and further aside. I completely understand emergency prioritization, but it is difficult to understand how an ER can function properly with only one physician covering the entire department. At one point, I was ready to leave and take him somewhere else, but after already waiting so many hours, we felt stuck. Eventually, the doctor read his x-rays and bloodwork results and discovered that while he had no broken bones or sprains, his potassium levels were dangerously high, his kidney numbers were low, and his blood pressure was also very low. Thankfully, those labs likely uncovered a much more serious issue than the original injury itself, and for that I am grateful. He was ultimately admitted to the hospital. Unfortunately, the delays continued after admission. A doctor briefly stopped by Saturday morning, but he was not properly seen again until Sunday. That level of delay for admitted patients is concerning and, honestly, unacceptable. Now, with all of that said, I absolutely want to acknowledge the staff members we encountered because THEY are the reason this review went from a 1-star to a 3-star experience! Big shoutout to Crystal at the front desk/check-in area. She was patient, kind, and professional throughout the chaos. We also encountered Dakota, Nurse Donna, Peter, Sonia, and Nurse Lea, and every single one of them showed empathy, patience, understanding, and excellent bedside manner despite clearly being overworked and understaffed. They did the best they could with the resources they had, and it showed. This review is truly directed toward hospital leadership and administration. The staffing shortages are hurting both the employees and the patients. A hospital cannot properly serve its community if it does not have adequate staffing in its emergency department and patient care areas. The staff turned what was an absolute nightmare experience into a more tolerable experience through sheer professionalism and compassion alone. But unfortunately, based on this experience, I will NOT return to this location unless absolutely necessary!

    After waiting more than five hours, I was told I needed additional shots, only to be left waiting…read moreeven longer. The entire experience felt less like patient care and more like an assembly line: move here, wait here, get this, then wait again for that. What stood out most was not just the delay, but the lack of organization and empathy. There was little sense of urgency, very little communication, and even less concern for the pain and frustration patients were clearly experiencing. The shift change from night staff to day staff only made an already chaotic situation worse. It was disorganized, inefficient, and incredibly discouraging when you are already not feeling well. This was pointed out by one of the day nurses. The other nurses at the front desk of the ER simply responded with a very dismissive K when I stated my concerns in tears and had to leave to go somewhere else because of the pain. The most telling part of the experience was hearing multiple people in the waiting room say they wished they had gone to Emory instead. Unfortunately, after spending over six hours there myself, I understood exactly why.

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    Same waiting room 5 hours later
    Same waiting room 5 hours later
    The lobby check in
    The lobby check in
    On 4.7.2024. Jeny S. Was very kind and professional and took very good care of me. Thank you Southern Regional. Tlyn Alexander

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    On 4.7.2024. Jeny S. Was very kind and professional and took very good care of me. Thank you Southern Regional. Tlyn Alexander

    Concentra Medical Centers - medcenters - Updated June 2026

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