I have been going to Brannon Crossing UTC for years! They are kind,and the process is fast and…read morestreamlined. Every Dr. I have ever seen there is compassionate and great bedside manners. Its a great place to go if your in a hurry, or cant get into your regular doctor in a timely manner, or if you want to avoid the hospital ER

Took my 90 year old mother to this urgent care t treatment center this morning at 8:00 am. She was…read moreexperiencing deep coughing and hadn't rested a few days. We checked in with about 10 other people. Their process was streamlined and efficient. We were in a room in 1/2 hour. All personal were great but a special shout out to Dr. Smith. I have never seen a doctor with such wonderful manners and concern and compassion. He was funny and had my mom at ease immediately. We both loved him. He walked us to the exit door. This was as great an experience as one could hope for given the circumstances. Thank you all!!!!

I went there because I've had flu like symptoms and my daughter doctor done blood work on her a…read moreweek ago and she tested positive for mumps so since I still wasn't feeling good I went here and they laughed at me for saying she had the mumps and looked at me and without doing anything and said I didn't have mumps and again laughed at what I was saying I don't appreciate the attitude I got from them so I left if you look it up the Lexington health department said that mumps is going around witch I should have not gone to a band-aid station for any help it made me give them 1 star to post it should be a---- star

Low wait times, faster in and out than most Emergency Rooms. Same staff and skill level as the big…read moreLexington hospitals, in a warmer and down home environment. You can come here to get you routine Lab work, x-ray or diagnostic imaging exams, mammograms, etc. Offers physical, occupational, and speech therapies, adult and pediatric primary care and specialized workplace medicine. Very clean facility; classy lodge-like feel. Close to South Lexington. Easy to find, parking near the door. Faith based facility rooted in compassion. Recommend choosing Saint Joseph.

So called Practice Manager caught attitude power tripping. Some powder all over bathrooom floor…read more Need help- try anywhere else.

I came in today because I wasnt feeling good and hadn't been for awhile. Katelyn was my nurse and…read morewas so sweet and actually cared about my complaint and was very personable. I saw DR. howard, i thinks that who it was he was very throughou with the exam and ended up doing an X-RAY, Gloria came and got me for my xray, she was very sweet. Overall an amzaing experience and I will be back.

Finally called on back after 2 hours of waiting. And everyone that came after me were attended…read morefirst and I than proceeded to ask when I would be attended a few times during the 2 hours and they said the rooms were full then while no one came out of the so called full rooms we were called in and to my suprise the urine drug test was less than 4 minutes and the physical one had us waiting some more! This was my first time here and was not a great experience . The doctor was nice but couldn't say the same for the woman at the front

Had an urgent drug screening test for the last minute project…read more The staff was very accommodating to me and other patients. The wait was not long. Everyone is very professional and friendly. The clinic is clean and newly renovated. It wasn't as busy as the one that I usually go. Close to the highway and easy to locate for a person out of town!

Never had a bad experience! Clean facility with a great team. Wait is usually very short. Pharmacy…read morein the same building.

Besides the fact they changed me 100.00 deposit up front to see the doctor and she provided bo…read moreservices the company keeps billing me additional charges and I have responded to those charges via email a few times and I have been asking for a response and I have yet to receive a reply back but they keep emailing me additional charges. I refuse to provide this clinic anymore of my hard earned money when I received no services. What are they billing me for? I have requested itemized statements to see what the charges are for and I have yet to receive that either. If they keep sending me bills for no services provided I will seek out attorney. I do not want this to damage my credit score or go on my credit report but I'm not paying 180.00 for the doctor to say I can't help you, I don't touch faces. That's insane. What's the 180.99 cover? I'm hoping the company will see my review and update and reach out to me. I have no insurance and this bill is bogus to begin with. Taking advantage of people is what this is. I wish I could give a negative star rating. Please do not use this company. They don't care about the patient. Just making a bucks off nothing.

I visited for an X-Ray due to a foot injury and had a great experience. The quality of care was…read moreexcellent -- the medical assistant was so kind and made the whole process quick and easy. The office staff were also a pleasure to work with, and the facility was very clean and well-maintained. I was in and out in no time, which I really appreciated. Type of care (5/5) Care Quality (5/5) Office Experience (5/5) Overall 5 Stars!

The center opened at nine. I arrived at 8:45. I was the second person there,. The doors opened…read morepromptly at 9. I was called back in three min. After preliminary test, blood pressure, etc., Dr Enaker came in. She was courteous,friendly and professional. I was treated a prescription called in and pulled out at 9:30. So much better than waiting for three hours in an emergency room.

NP didn't really know what was wrong... kept giving me "possibilities" of what was wrong but…read morewouldn't give a definite answer. WENT TWICE..: upon sending visit said to call back of not resolved... called back and they said they couldn't help me anymore.... Second NP was kinda a rude and judgmental HORRIBLE SERVICE WILL NEVER GO BACK!!!

Somehow I have avoided getting the flu for many years. Of course, this year, I didn't get my flu…read moreshot and sure enough, I am sick as a dog. Luckily I remembered seeing this urgent care open up not too long ago near my home. Saving me a drive across town to nicholasville road. I arrived at about 8:50am and there was already 3 people in line waiting. Once the doors opened a few more followed behind us. I was registered quickly and sent over to the swabbing line to get tested for the winter trio. And what do you know I'm flu positive. I was quickly seen by a doctor, prescriptions sent over to pharmacy and off I went. Took me a total of about 1.5 hours. Everyone was really nice and the facility was clean.

Edit: They called me first thing this morning which I find to be a great quality in any doctors'…read moreoffice. I explained that a couple RX's were left out and they fixed the mistake. My dr was Dr. Payne and he was very kind with good bedside manner. We did go right before close so that could be the reason for the delay in RX's. My prescriptions weren't at the pharmacy. Other than that I suppose everything was okay, but if you tell a patient you're going to prescribe something you should follow through and if there's an issue have the decency to call and explain. Now my daughter will be up all night again with a nagging cough and I'll be suffering nausea. Hey atleast they sent the antibiotics in .

My fiancé had a swollen, bruised ankle and needed to be seen immediately. We called our insurance,…read moreconfirmed this location, and went in--only to be turned away by a woman named Jennifer. The front desk manager was unprofessional, unpleasant, and had a nasty attitude. My fiancé was in so much pain, and she turned us away anyway. Before she even asked his name, she was dismissive and treated him like less than a human being. I called afterward to get some clarity, and she hung up on me mid-sentence while I was still asking a question. Do not go here. They are horrible