Insurance Insurance…read more Insurance This isnt health care - these Dr are always taking about my insurance How about You be a Dr give me the medical treatment I need and I will worry about my insurance These guys are forced arm healthcare and Dr Sanders thinks she owns my body and can demand I do her treatment - NO its my body I decide Horrible Just say NO actually RUN

From the owner: The Froedtert & the Medical College of Wisconsin offers convenient lab services at our health…read morecenters and hospitals. We encourage patients to schedule lab visits whenever possible to help reduce wait times. Patients can schedule most lab appointments at the Froedtert Sunnyslope Health Center Lab through the Froedtert & MCW app or MyChart. Patients must have an active lab order from their provider in order to schedule the appointment. At this time, online scheduling is not available for appointments in our Cancer Center labs. Lab results are available in MyChart. If you do not have MyChart or have questions regarding your results, please contact your provider. Lab staff cannot provide results.

The pharmacist, Sing, is outstanding. She genuinely cares about the people who use this pharmacy…read more One of the nicest people I've run across. In addition, all of the other staff are very friendly and helpful. It's so nice to visit a place like this, because it makes me feel like I matter.

This office padded my appointment with services and tests even though I explicitly requested an…read moreappointment for an annual physical based on what my insurance would cover. They refused accountability for the overcharges, citing multiple reasons for them. Dr. Beaumont split the appointment to add more cost. Believe it or not, doctors in med school are being taught how to do this. A simple annual physical, fully covered by my insurance has now turned into a protracted, year long con game. I wasn't sick until I came here. Now they've sent me to collections. A patient with perfect credit. Filed a complaint with the Department of Safety and Professional Services.

I had to go to Urgent Care this morning. I arrived about 8:15am. First I received a nice greeting…read morewhen I got my temperature taken, then the receptionist was both efficient & friendly. The wait time was only 15 min. I can't say enough good things about the doctor ( and nurse) that took care of me. Dr Rayna Jobe was so thorough. Thank you for the good care I received

Did online check in and still had to wait over an hour to be seen. Why have online check in and ask…read morepeople to come 10 minutes early when all you do it sit here. The online estimated time to be seen was all off as well. Not even close to when we got called.

I've now had a couple procedures at the surgery center at Froedtert, Sergeant Health…read more There are distinct advantages to having something done here, rather than at a main hospital location. First, parking is close and easy. Usually you can stay very close to the door. Second, the facility is small and check-in is fast and friendly and the waiting area is immediately accessible. They have a coffee machine, a table or two and standard chairs and couches for family and patients. There's also a TV and a monitor which tracks patient progress through their procedure for any waiting family or friends not inside with the patient. The interior waiting areas for patients having a procedure are standard hospital bays, with no doors, curtain access, but a recliner chair for companions or family members where they can stay throughout if they prefer. The privacy is perhaps minimal, but the access for the care time is easy and open. Every team member I've encountered here has been great - friendly, comforting, and this is important, they all seem to make a personal connection - even if it's small, that makes you feel seen as an individual. Happily, the surgical teams have also done great work on my visits. I am definitely loyal to this system Great care. Made comfortable,

Healthcare can be a very personal thing. So many thing that affect your experience including the…read moredoctors, nurses, receptionists, and even the parking. The Froedtert/Medical College is a massive organization and complex, so this is a very limited review of one area, which is the Center for Advanced Care, and specifically the Ear Nose and Throat Clinic. Been coming here for several years, and have always been impressed with the level of professionalism, and care. Especially the staff that work with Dr. David Poetker. Would recommend them to others that are struggling with ENT issues. Once you are in the proper parking structure, it's a quick ride up to the 5th floor. Get off the elevator and go east. There is nice signage that will get you where you need to go. Good luck with your treatment :)

Run like a for profit hospital. All they care about is overcharging for anything they can get away…read morewith. Was charged almost $3'000 for Resuscitation that was NEVER preformed! Froedtert hospital can show the logs because it was NEVER done...but they charged me for it.

My Chief of Staff was transferred here from the Drexel Square location where they don't have an…read moreMRI. She was feeling fine after a stroke scare (it turned out to be just a TIA) but the sending ER physician wanted a neurologist to follow up after the MRI in the morning. Of course I appreciate the caution, but one has to wonder when the bill arrives, was this because we have good medical insurance? We still got a pretty horrifying bill after. But that's not really the worst of it. So we arrived at night, and registration was nice but we were already tired from the long trek from parking. Then we got directed to another location with an odd name that did not describe the overnight stay she was being admitted for. We immediately hit security and we didn't have the passes required to get through, but the registration desk had already closed. A committee meeting of security and we finally got through and were sent unescorted on a very complicated hike. The destination had no signs, we ended up in a locked corridor that only led to outside. We walked around the outside to the Emergency Room where the security officer directed us across the street to a parking lot, to an overhead bridge which led to the same elevator to the same locked corridor as before. We walked outside again, ended up back where we originally started, a new security officer who had to be talked into letting us in and this time we got escorted to the correct destination, which was actually in the locked corridor we were in, the entrance door was labeled with a completely different name that where we were sent, and this strange room was dark and resembled the hospital wards I experienced in the poor Third World nation of Sri Lanka. It was frightening, but now we had marched over a mile with a heavy overnight bag. The two nurses on duty were very good, but needed to be briefed on her case, NOBODY reads "charts" any more so it's up to the patient and family to have a very good knowledge of prior treatment and medical history. The next day, we were relieved to hear that there was nothing to detect, she got sent home with a heart monitor that again had negative findings (whew), leaving the diagnosis of Transient Ischemic Attack. Every new physician and nurse involved, and there were many, had to be briefed on her immediate and pertinent past medical history because NOBODY reads the "chart," and hence she got stuck (literally) with adhesive for the monitor which she's allergic to, and got a bad rash. I did try to tell them, but they don't record these things or don't read the records. Then the bill came, seems an awful lot for 1) a stay in a primitive ward under construction and 2) me doing a lot of their work repeating her history instead of them reading her notes and record. If she did have stroke, the long long walk would have caused her harm. You don't have much choice in hospitals in situations like this, but maybe you'll be forewarned and better prepared this way.