Yesterday I stopped into Alpha Urgent Care and today am 80% cleared of allergy symptoms. Zayneb's…read morefriendly greeting led to a very short wait until I saw Christine, who prescribed exactly what I needed and offered excellent advice that brought quick results. Cleanliness, efficiency, and professionalism is what you'll find there, as well as kindness.

This is the only urgent care I will go to and take my kids to. Dr. Ayverie is amazing and so sweet,…read moreand explains everything so well. I have never left this office feeling uncertain about anything.

I fell down the stairs and thought I sprained my ankle and it was improving. But my back began to…read morehurt so I went in to see if they could help. They got me right in, prescribed some medicine to relieve my back but wanted me to get my ankle X-rayed. Unfortunately I went in on a Sunday afternoon and they don't do X rays there so I had them done on Monday. Once they received the results Samantha immediately called to let me know it was in fact fractured. She referred me to an orthopedic doctor who I was able to get in the next day. She also was insisting I not bear any weight on my ankle until I saw them. She was so kind to help me figure out where to get crutches delivered. She was so helpful and caring. This was the second time I have used this Urgent Care and have great experiences both times! Thanks for your help! I'm only giving 4 stars because they don't do X rays.

In and out in 30 minutes. It's the only clinic we go to; for the last 4 years! Great staff, always…read morehelpful and knowledgeable.

I went to the one in Rochester Hills. I was early and they were awesome! Got me in and out with…read morebroken ankle and cast in less than an hour! Everyone was very very nice!!

Horrible. Don't even bother making an appointment. Sat and waited for over an hour in a packed…read morewaiting room, didn't even end up being seen.

Gerardo Pavone I am 73 years old. In June 2025 I didn't feel…read morewell, I had a running nose, clogged ears and sore throat, so I decided to be visited at Pro Health Urgent Care of Rochester Hills, the city where I live. The doctor told me that I didn't have a flu. She also told me that I didn't have an infection, so she was not going to prescribe an antibiotic because it would have been useless. She gave me a spray for the nose called Flonase. After a few days my condition got worse and worse, so I returned to Pro Health Urgent Care and this time the doctor corrected her previous prescription and gave me an antibiotic. That is: what a few days before she said was useless. In fact, I DID have an infection. And after ten days of antibiotic I recovered. So the doctor botched the first visit, and botched the diagnosis... After a few weeks I received from Pro Health a bill for the first visit, that I promptly paid. But then, after a few more weeks, I received a SECOND bill for the time I returned to the Urgent Care! Wait a minute: The doctor made a mistake and I am asked to pay twice ? If the doctor had not botched the first visit and had given me the antibiotic the first time, I would not have had any need to return. So I decided to dispute this second bill and called Pro Health customer service. The customer service rep took notes, and told me that someone from the claim department will call me in one-two days. Nobody called. After 5 days, I called again, and I was told that they had contacted the doctor at the Rochester Hills place but she had not answered yet, so they didn't call me back because they could not complete yet the investigation. Five more days have passed. No news. So I have two complaints: 1) The incompetence of the doctor who visited me at the Rochester Hills urgent care 2) The lack of attention of Pro Health Urgent Care Customer service when a patient has an issue.

New to Rochester. Located in a strip mall across the street is Pro-Health Urgent care…read more This place is so new, it's hard to critique when everything is new. I had to make a trip to urgent care after a bite from my friends Gritty Kitty. A day later had a bit of swelling so I selected this location. There were a couple people in the waiting room. I had to do the cursory paperwork, ID and insurance card. Within 10 minutes, I had my data verified and made the required payment. Another 5 minutes and I was in the exam room. The Dr was polite and seemed knowledgeable. Was attentive to my injury and health issues. A little discussion in regards to antibiotics that I can and can't take. Within an hour, I was in and out. I'd definitely go here again. Like all of these types of facilities, you may or may not get the same doctor and staff.

2 separate visits: 1 for myself and 1 fir my husband, both for covid testing. A different staff…read moreeach visit. Both visits were wonderful. Professional, thorough, friendly, facility spotless, in and out quickly but not rushed (even though over the NYE weekend). I highly recommend this facility. I've been to other urgent care sites and didn't get anywhere near the level of confidence from them that I did from Med Pointe.

Very clean facility with nice working individuals. Don't have to wait forever like at other urgent…read morecares

Ive come to this urgent care twice and both times had excellent care! Staff is knowledgeable and…read morefriendly. Honestly, I forgot why I went, it was about 2 years ago, but for something I knew thru common sense was easy to treat. FYI- They do not have xray machine there, my daughter discovered.

Exceptional service at this urgent care! They set the bar so high on my recent visit that I cannot…read moreimagine going anywhere else! From the moment I walked in to the moment I left, they made me feel valued as a patient. I was treated with sincere respect and empathy by PA Bogdan Peres as he navigated my options for treating a widespread exposure to poison ivy. He was knowledgeable and thorough and listened to my concerns. He then shard his reasoning behind course of treatment he suggested and I felt like I was in the trusted hands of a true health professional! Would never hesitate to return!

Both my husband and I have received good care from Minute Clinic for non-emergency-room services…read more(infected bee sting, flu shot, skin injury). What we didn't expect - and what seems to have changed in the last year or two - is a large co-pay bill. Even for the flu shot which they advertise as 'free' at CVS ($80!). And on Medicare, a short visit was over $100 co-pay. No indication while you're there - just bills, texts, emails pouring in hard and fast afterward.

I've been sick for the past two and a half weeks and last night I just couldn't take it anymore. I…read morelooked online through my insurance agency where I could go in network, and this place popped up. I thought, heck, that sounds like an excellent idea, I'm going to go! I went to the website to check out the hours and saw that you could pre-register online and pick an appointment time. I was thrilled! I entered my information and got a confirmation code for a 9:50 AM appointment. I also got instructions on what to do when I got there. The clinic's located in the rear of the pharmacy with signage overhead. There's a check in kiosk where you enter the check in code along with billing and personal information. The waiting area is extremely small, with 3 chairs. If it's busy, you are going to have to hang out in the isleways. There was one couple ahead of me, and they got called in a few minutes after I arrived. Honestly, I didn't know what to expect as it's been years since I've been to an urgent care. Am I going to have to wait 3 hours? Will I get what I need and start feeling better? To say that I was impressed was an understatement. The place ran on time and the whole thing was pleasant. The nurse greeted me and took care of me the entire time. There's two rooms to be seen in and I was so thrilled. It's just like being in a doctor's office with a licensed professional. We went through a barrage of questions and some minor tests to realize I have bronchitis! This explains why I've been extremely miserable. What started out as a cold turned into something much worse because I honestly thought I was going to get better. My copay was the same as a visit to a doctor's office. If I had gone to any other urgent care, I would have had to wait three times as long and spend a ton of money. Plus, I got to choose which pharmacy my meds went though. I thought I was going to have to use the CVS pharmacy and start fresh with my info. Nope, had it sent to Meijer's where they already had me on file. I am thrilled with my experience here, and would recommend this place to anyone in need of care when their doctors offices aren't available. It's not a substitute for primary care, but a bandaid when you cannot get into your physician's office. Thank you minute clinic, I am now on the road to recovery!

I waited over 3.5 hours in the waiting room with only 4 other people waiting. When I got to a room…read moreI waited again. The female doctor showed up without a mask and never washed her hands. I have a fever sinus infection body aches bad cough she never listened to my lungs or heart. Just tested for covid and strep and did not come back to the room. I was told I had to wait even longer to talk to her again. I know when I have a sinus infection and need antibiotics. I will spare you the details. I felt worse when I left. Go somewhere else she's not competent.

Omgawdddd...... Should have read reviews before going. Wait…read moreis freaking ATROCIOUS! Avoid this place like the plague.... the online "appointment" means absolutely nothing..... over an hour to get a room to just sit and stare at the wall.....

Great staff and really fabulous Dr. I prefer coming here than my own Dr of 20 years. He is better…read moreinformed and one is in and out so quickly. I respect the dr's advice and always leave feeling Good about the appointment . I've gone here for years .

My husband and I have treated here many times and have always been very happy with the excellent…read morecare. The office is run very well and the staff is very friendly. The physicians are top notch and extremely caring. I went in with what was previously diagnosed as a UTI but was correctly diagnosed as interstitial cystitis for which I received a specialist referral which resulted in solving a very long term problem. This is always our first choice in urgent care care!