Nurse Blanca was extremely rude shushed me and my son when we were trying to talk to her plus in…read morethe manner in which we were shushed horrible bedside manner she would not listen to me asking the same questions that I would have given her answers to already Dr. Was nice Nurse Blanca was horrible!!

The whole old deal from the beginning to the end it was amazing. It was comfortable confident,…read moreclear, and respectful. If you want care real care this is it. This is the place with the leader, Dr Leo lopez a true human and a real doctor.

Exceptional care today from everyone overall. I always have a great experience (at this location…read moreonly) when I or my family is in need of care for the unexpected illnesses. I highly recommend a same day appointment to prevent walking in during the busy times. Thank you Mayra, Ashley, Maria and Ariana for taking great care of my mom!

Horrible and dismissive staff. They didn't want to handle the paperwork to bill an HMO patient…read morebecause it was already 7:25 and refused to see me. I have been seen by Cottage before without issue when in a pinch but at this location they were so rude. I had a possible fracture and needed an X-ray but I was told "there is one down the street that will take you but they're probably closed. Bye. Have a good day" as I limped out of there. Don't expect to be treated with respect when the staff are in a rush to get off work. Shame on them.

This company needs improvement on everything. Do not get connected with Daniel Flaming. He is a new…read moredoctor with no personality, no worry, and no care about your health. I have complained multiple times for symptoms I have had. I had back surgery and he wants to see me 1 months from then, even though ive been complaining about light headed and other concerns that are not normal. Take better care of your patients and listen!

Staff seemed nice, but I arrived 2 1/2 hours early before closing and they turned me away. IThis…read morehappened to me about. a year ago and the other time they told me that they don't have enough staffing. Not happy. Don't go there if you can help it!!

Delivered my first baby here the other day and I had a great experience with all the staff and…read moreamenities during delivery and for post partum care. Will be coming back for the next!

The majority of the medical staff at this hospital were excellent. The ER nurses--Jessica, Karen,…read moreTiffany, Cathy, and student nurse Lorena--were attentive, kind, and actually listened. Dr. Ryan Shanannan was thorough, professional, and reassuring. On 2 South, Mae, Crystal, and Paige were exceptional--caring, knowledgeable, and clearly dedicated to their patients. Doctors Kim and Dr. C were compassionate, and the surgeon and anesthesiologist communicated clearly and confidently. Here comes the problem!!!!! Now, unfortunately, the complete opposite experience: Elliot from the ER phone line. Rude, dismissive, and completely unhelpful. I asked a straightforward question about possibly speaking with Dr. Shanannan. Instead of listening, he repeated the same irrelevant line about not giving out the doctor's schedule--which I never asked for. It was either a lack of comprehension or a lack of effort--neither is acceptable. When I asked to leave a message, I was told "we don't do that." No explanation. No alternative. Just a dead end. When I confirmed his name, he responded with attitude. When I asked his role, he refused to answer altogether--which raises serious concerns about transparency. Patients shouldn't have to question who they're speaking to when trying to get help. For someone in a frontline role at a hospital, basic communication and professionalism should be the bare minimum. Instead, the interaction felt dismissive and borderline disrespectful. It's disappointing, because one person like this can easily undermine the trust built by an otherwise excellent medical team. The hospital clearly has many outstanding professionals--Elliot is not one of them, clearly Elliot does not have human kindness.

Had a really great experience at Cottage Clinic! Everyone was friendly and welcoming, and Cyndle…read morewas especially amazing. She was kind, helpful, and made me feel really comfortable throughout the visit. You can tell she genuinely cares about her patients. Definitely recommend!

I have been here a few times since they opened several years ago (fortunately nothing too serious!)…read moreand every time has been a positive experience, including recently while I've been dealing with a terrible cough that just doesn't want to go away! First of all, I love that they are within walking distance if I felt up to walking! Also, the place is always very clean and neat and the staff are always very friendly and helpful. I've never had to wait more than 5 minutes before being taken to a room and I am usually seen by the nurse and/or doctor within 15 minutes. None of us like being sick or slightly injured but it's great to have a place so close to home that has staff that cares about your health and does what they can and you don't have to wait in long lines like some other UC places. The only thing I wish they had was an EKG machine because the one time I felt like I needed my heart to be checked, they didn't have one so referred me to ER but it's great that they can do X-rays.

I recently moved from the Central Valley and needed to establish a new OBGYN. This office is clean…read moreand the medical staff was very friendly. Dr. Crownover had great reviews on the Healthgrades website. I didn't need an annual exam just yet but he was able to provide a referral for my mammogram and refill my birth control prescription. Dr. Crownover was great! He listened and answered any questions I had.

From the owner: Community Memorial Health Center - Port Hueneme offers primary care services for patients of all…read moreages. This location also offers obstetrics & gynecology care and infertility care.

Another day, another urgent care visit. I'm becoming a pro unfortunately…read more I'm giving what feels like a pretty fair review. I would say staff and hospitality were 5 stars. The wait times were a bit rough but I'm finding that to be the case everywhere, so I wouldn't necessarily dock them for this knowing this is the reality of healthcare facilities nowadays but I will make notes. Actually the reason I docked a star was cleanliness and this is an outdated looking facility. They get the job done. As I noted, I'm thankful the staff and doctors were all actually very friendly. When your sick, compassionate and patient people go a long way. The front desk staff were nice and seemed empathetic. I asked how long the wait time would be and the gal estimated 45 minutes. I got called in an hour after waiting, so she wasn't far off which I appreciated. The doctor was also very compassionate and even apologized for the wait, she didn't have to do that. She was efficient and once she saw me I was out quick. The whole experience was 2 hours which is rough when you're sick, but again, I'm finding that to be the case everywhere. The only thing that worried me is that the cleanliness of this spot was iffy. The floors in the waiting room were filthy...I was there at 12pm so they had only been open a few hours, I guess it just worries me when any medical site doesn't seem like it gets a sweep and mop daily. Maybe my expectations are too high? The back rooms were outdated and this urgent care could use a refresh but at the end of the day, they got the job done and I'm just grateful everyone was nice and as efficient as they could be.

Poor customer service starts at the front desk. No empathy…read morefor people that are in pain , knowing that they are in the healthcare field, bad bad service. Rudeness at its finest, except Serra.

I went here today and had to get an abscess drained in a sensitive area, and the physician I worked…read morewith was hands down amazing! The check in process was very smooth, and I didn't wait more than a total of 20 minutes I was in and out with in an hour! Everyone there was super friendly and very professional. They do accept TRICARE and have great working hours as well. Over all had a very positive experience and would go there again if I needed to!

Every time I call, I am put on hold for over 20 minutes. When I decide to use their option of…read moreleaving a message, no one calls me back. The message says for an urgent phone call. They will call you back within three hours. They also say for a regular message That they will call you by the end of the day. No one called back. Today,24 hours later, someone called me and had no idea why I was calling in the first place. She said I was just informed that you called. I don't know the reason. This is disturbing. Urgent messages need to be replied to within three hours. Or even less. I am still waiting for a phone call back from a supervisor or maybe even my doctor ortho What time?

Angela is extremely help and greeted me at the door! She is speaks clearly and provides great…read moreinstructions. Thank you!

Super disappointed coming from my old heath care kaiser was hoping this urgent care would listen to…read moremy issues and not do its best to get me out as fast as possible ... only good thing was noone else there ... i will not go back , televisit would have been better.