Hackensack Palisades was not my first choice but the supervisor for the EMT's could not transfer to…read moreHackensack Hospital in Hackensack from Jersey city. It was understandable and considering it was a affiliate of The main Hackensack Hospital we went willingly. The staff is very nice. We received an excellent nurse who attended to my love one. She was compassionate, explained everything clearly and she was very busy while we were their but not slacking in caring for my love one. They took blood and the results came back quickly. The main doctor on staff was informative and through. However the dress code for doctors has has become to casual for my liking. When you can distinguish the doctor from a patient that's concerning. Our situation was not life threatening. I would come back for care but maybe not for an emergency. I currently have more confidence in Hackensack Hospital in Hackensack, NJ.

Not good at all , my last experience was not safe and taking good care of Patiente or situation. My…read morewife has mentally issues, suppose to be in observation or something, I submitted my wife last 2 weeks ago and the Hospital or Dr discharged her same day, She was not doing well so immdiately took her to another Hospital. very disappointed. Don't even send me the bill.

I feel like this location gets A LOT of unnecessary flack to be honest. Ever since I have been…read morecoming here, I have been treated incredibly well. The only real complaint I have with this place is that the wait times can be really long, which is understandably annoying because nobody wants to be sitting in a waiting room for long after their appointment time. However, If you look beyond the waiting time, the faculty here actually really cares about their patients. The nurses are kind and the doctors, especially the one I go to see, are very committed to getting you the care and resources you need to get/be healthy. If you're considering coming here or looking for a doctor is who INCREDIBLE at what she does, I'd recommend making an appointment with Dr. Simon. I can't say enough good things about her. I haven't seen or had appointments with any other doctors that work at this office but I can say that, from my experience of course, Dr. Simon is a gem and a true professional.

Beware of hidden charges! They are shameless with extortion!!! Beware that in order to get results…read moreyou will be charged again and again and again! The staff is dismissive and the offices feel dirty!

I hurt my shoulder; I looked online, called to ensure I could be seen, completed online…read moreregistration in advance and paid for Uber there.... only to be immediately turned away by the front desk receptionist. She said they didn't have x-ray machines and shrugged me off when I asked if I could still see a doctor. Complete waste of time and money. Go elsewhere! UPDATE 2/1: Diagnosed by another clinic with sprained neck/shoulder and muscle spasms. I called (as requested below by the Manager) and they didn't even answer the phone.

I've been here a few times over the last 2 years for COVID testing and other things…read more Most recently I walked in for an ear ache and was in Walmart across the lot picking up antibiotics within half an hour . Works for me

Awesome newly upgraded ER. Staff super supportive. From the moment I set foot i was treated…read moresuperbly. Special kudos to Dr. Mahmoud Eid. 5 stars. Also image technicians Jocelyn and Allison. 5 stars God our newly revamped Hospital.

They are always professional, courteous, they can only do so much at once and they are just…read morefollowing orders. It used to be much worse, but they are great and they are attentive ever since they became part of Hackensack. They take really good care of me and I hope I'm not jinxing it. The employees are great, especially in the nurses. They are compassionate.

Lab's bathroom is a supply storage & allows no patients, you are instructed to carousel your own…read morebio-samples from the bath across the building in public & at your own discretion. It took 5-6 people staff 1.5 hour to drain 3 patients' blood this morning. The place feels longer, than a flight to Florida and it gets worse every time. 100+ people in line outside, blocking the entry door. Be ready to waste 2+ hours, if not a whole day. Supervisor Gaetana Venezia repeats "there is nothing we can do" to respect my appointment times, which they assign themselves to my visits. However, she's put a portrait of herself up above the security guard in the lobby. They don't warn about delays or backups. They make you fill out some internal made-up forms instead and list your own name by hand 10 times over - appears to be a norm for them. A big scope of nonsense artificial work they create for themselves is being passed onto their patients.

I was going to the north Hudson clinic in union city location, the first Dr. Was horrible to me I…read morewaited hours for him to see me for 5 minutes, there was this one time I asked him for advice because couple days before the appt I was getting a haircut and felt super dizzy close to fainting and he yelled at me made me feel dumb for not going to the hospital yet that's why I have him there for .. to guide me but he didn't instead he yelled at me. Then I switched doctors and had this other Dr. And when I asked him about why my feet are beyond swollen to the point I can't walk and had white spots on my legs he sarcastically answered "idk I'm not a skin Dr." ... left me feeling worried and scared about my symptoms didn't give me any advice any reassurance nothing he just sent me away. At 34/35 weeks pregnant they cancelled my appointment said the dr won't be in and then supposedly scheduled me for june2. 2 days before June 2 I get a call asking why I didn't come to my appointment and I said what do you mean? You guys cancelled and rescheduled for June 2nd and they said no I don't have appointments scheduled here for you and they were confused on who cancelled my appointment bc the doctor was in the office that day. Then they asked if I had the baby already lol? On top of that they forgot to schedule my last ultrasound. The day the doctor sent me away and gave the sarcastic "idk I'm not a skin doctor" answer was the day he was supposed to schedule my last ultrasound but he didn't seem to be interested in his job or my health or pregnancy. I called the supervisor his name is Cesar he apologized he said he was going to speak to them.. I asked can I switch to their wny location he said no it's not possible I said ok I'm done w u guys I'll try to find another clinic he said no where will take me that he doesn't recommend it, I said idc I'm done w you guys if u guys just asked me if I had the baby already and didn't see me for over a month in my last trimester why should I go see u guys now just to be treated wrong. The supervisor said I'm sorry let me at least schedule your last ultrasound and that was going to call me later in the day to let me know about the ultrasound.. he never did I gave him 3 days to call me and they never called back which I wasn't surprised. So I called his boss .. I called the head supervisor on north Hudson clinic and told them everything. Finally a WOMAN answered my call listened to me and told me "I don't know who told you that you couldn't switch to the wny location because you absolutely can" she switched me over to the wny location and now I have the best Dr. Ever. The union city clinic has made my entire pregnancy scary and horrible and stressful. I was even called social services on me by the Dr.marina and thank god the social worker was very kind and dismissed the case never had to to go in and see him. This is my first pregnancy and it was ruined by union city free clinic, made me cry so many times. I am due tomorrow June 20th I've spent my last 2 weeks at wny location with the most helpful amazing doctor.. doctor.Bennet. He is beyond kind and thoughtful and informative. Every test the other clinic failed to do he did it and explained what each test is instead of having me just do it, he asked me if I have any questions what I'm comfortable with what I'm not comfortable with, he answered my question about my swollen feet and did extra tests just to make sure it's not signs of preeclampsia. He made time for me on his busy schedule and he just makes me feel very safe. He is the only doctor from this entire pregnancy that has shown he is a doctor because he cares not just for the money. I am grateful god blessed me with this doctor at the end because I was so depressed and scared, and now I'm about to give birth with confidence and happiness due to this amazing Doctor. Men will never understand a woman's body, imagine a man entering this field that's very sacred for women without caring for their healthy and pregnancy only in it for the money???? Union city location should just close or fire those 2 doctors (the only doctors that work for that location) they clearly don't care about the women only the money. I recommend Dr.Bennet highly , he is the best doctor I've had in a while he really does care.

Clean, nice staff, and medicaid accepted. I haven't gotten a problem yet. The wait can be a little…read morelong, but other than that it's manageable.

First of all, Christina is God sent. She's probably the best receptionist i've ever dealt with in…read moremy 23 years of life lol. I LOVE her. The doctor is very attentive and actually LISTENS to you! Its sad that thats such a plus these days. The whole staff is great. I actually live in Jersey city and travel all the way to West New York for them. My experience in the jersey city office was not so pleasant, so the trip to WNY is well worth it!!!! The wait time is not long at all, especially compared to Jersey city office.

I was treated here but I couldn't get any results. On top of that, when I wanted to see the doctor…read morebecause my complaints continued, I couldn't even see the doctor again They said that you will not pay me anything, we will get it from your insurance and they sent a 3000 dollar bill. Now, unfortunately, I'm looking for a new doctor, I hope my leg burning sensations disappear as soon as possible, I can sleep comfortably, I hope a real doctor will treat me.

I'm writing this review due to the fact that as a first time new patient visiting this office my…read moreexperience with the staff was a negative one. The healthcare provider's staff were unprofessional and ignorant when it came to implementing strategy or taking the appropriate steps in checking me in as a new patient. For instance, when complying with the guidelines provided by the healthcare provider personnel the staff member refused to respect my choice for reading my temperature with the infrared thermometer on my wrist. They refused and told me if I wanted to have my temperature read on that body part I had to show proof of my COVID vaccination card, which I found to be ridiculous, especially when I walked in taking the appropriate precautions wearing my mask, not denying for my temperature to be read. I believe, in order for the healthcare provider's staff members to improve their patient experience, they need to improve their communication skills and limit adverse events where patients as myself are asked to leave the office when nothing wrong was done on my behalf, all because the staff is not educated on taking the proper steps when checking in patients. if the staff were educated they would know that when reading with an infrared thermometer, the temperature can be taken on either the forehead and wrist as long as that body part of the surface is clean and dry as well as making sure that the thermometer is used from the ideal distance, and not directly on the skin surface in order for the temperature to correctly be read. In addition, from observation no where in the office did a notice read that the patient needs to provide proof of a vaccine card, or that is mandated to read your temperature on the forehead area of the body.

This is a Cancer Center. They have valet parking, a big lobby...lots of people may help you in the…read morefront desk . Warm and kind place

They do not treat patients like humans. They constantly overbook and have patients waiting an hour…read moreto two hours past appointments. They also made a bunch of mistakes with my mother's treatment and admitted it after the fact. Stay away from this place