I've made a lot of mistakes on this, my first home. However, hiring Thomas and Hall 802 Builders…read morewas NOT one of them. Quite frankly, I tried to save money by piecemealing things, prior to hiring them. In the long run, I had people steal from me, walk out on the job, and even be abusive and cause mental stress. ENTER...802 Builders! They are amazing, and true professionals. They roll in with every piece of equipment you could imagine, arrive on time, are kind and communicative, and after six months of waiting on others -- they are banging out a beautiful job, just in the first day they're here. I'm giddy with excitement as my punch list gets smaller and smaller and it's all taking shape. I feel so blessed to have found them and, though you have to be patient to wait your turn, they are fast, efficient, friendly and it was well worth the wait. I highly endorse them, and will have them do a rough bid on some other projects, since they have such advanced skills, save up the funds, and keep bringing them back. I won't go elsewhere, as they are truly the best.

They just replaced my old deck and stairs and shored up the joists. They did a quality and…read moreefficient job in less than 2 days. When the team left it as as if they were never there except for a brand new deck. Waiting for some replacement windows to arrive and I'm sure they will do the same great job. Owner is easy to work with and very responsive.

Did a great job on a small job for me. Met a hard deadline and completed the job professionally.read more

Discovered a leak in the bathroom that destroyed the floor under the toilet. I left a night…read moremessage and Justin called me the next morning. Did a great job explaining what needed to be done, fit us into his schedule, and finished the job well. Appreciated that he understood that we could do some of the work ourselves and didn't try to push us into an expensive outcome! He also has a great sense of humor!

We had new siding put up and some of our windows replaced as well. They did an excellent job and…read morethey didn't leave anything behind. They were friendly and courteous and always up front. Would definitely hire them again!!

Not a great experience. Buyer Beware. I contracted with T&W for 2 jobs. One was outside shingle…read morereplacement for small section of house. This was completed timely with no issues. The 2nd contracted job was for a bathroom update that included replacing clawfoot tub with walk in shower/barn style doors; toilet replacement, skim coat ceiling. I waited 6 months to be on the schedule for this work to be completed. Half way into the job I receive a call that the 48" shower basin that was ordered was cracked and they would replace with a 68" shower install at no extra cost. Little did I know that meant a lower grade shower barn doors. After the install the following needed further repair by either myself or another contractor: 1) Chip in shower panel at base - this can not be fixed. I covered the surface with silicone chalk 2) Scratch on glass door - can not be rubbed out 3) Re-chalking around base of shower panel and shower basin - many missed spots - I completed the task correctly 4) Repair of painted wall that chalk was used to seal between shower panel and wall. The chalk was smeared about an inch up and did not accept paint. - when this was brought to Wayne and Tina's attention the first response was "your using bad paint". I had just purchased the paint that day - Benjamin Moore brand. After consultation with professional painter and hardware store - it was determined that the chalking tube must have been frozen and then used which causes this problem. Wayne did not offer to fix this mistake and quick to not accept responsibility. 5) Sliding shower Barn doors do not close properly. Both doors slide open from 1/2 to several inches. Wayne did come by to repair but this did not resolve the issue. The issue was blamed on my home being older and the fact that I did not contract to have a new bathroom floor installed - the fix was I cleaned out the silicone mess he made surrounding the base door catches and repositioned them as well as adjusted the ball hinge. The product is not quality and not what I had paid for. 6) Shower water was only warm at the farthest turn toward hot. T&W insisted that the mixer on the shower valve is preset so there was nothing to fix blaming my plumbing. The fix was I called a plumber who adjusted the mixer on the shower valve and now I have hot showers. 7) Issue with payment for first job took months to resolve. After the first job was complete I received a Quickbooks invoice with an option for Apple Pay. I selected this option. Come to find out T&W did not set up that feature so several thousands of my dollars were charged to my credit card but T&W never received the payment. The first reaction from both Wayne and Tina was it was my fault and they needed to be paid. I sent a check in good faith that they would decline the apple pay payment so my credit card would be credited. It took them several months, many emails and my working with the credit card company, who determined that the issue was on T&W. This was a fiasco which eventually was resolved but not necessary if T&W has set up invoicing properly and accepted responsibility. Bottom line is T&W are quick to blame everyone else for their lack of attention to detail and poor workmanship. I'd go elsewhere to receive quality workmanship.

We recommend Prime Improvements for your next home improvement needs. Our windows needed painting…read moreand the quality of work was impeccable. They also cleaned our gutter and placed new gutter guards in so quickly. We hope you consider Mike and his crew for your next home project like we did. 5 Stars

MIke & Keith brought their decades of building and remodeling experience to our challenging job…read more The work at our 175 year old home included replacing 3 ceilings and related areas of walls following an episode of severe water damage. From the needed framing, through the drywall work and finish paint, all work was skilllfully completed on schedule. Great pros - None better!