Olympia has professional staff who attends to the personal needs of the residents…read more Everyone there treats the residents with respect and dignity. The staff is wonderful and can be considered a friend. Considering the stress and depressing nature of convalescence, they are always cheerful and encouraging towards the residents. The facility lacks modern amenities but makes it up with staff personalities. Quite frankly, I was turned off, when I first entered the establishment. After I saw how they managed daily care, I understood the difficulties of covalent care and give them applause for doing the thankless work that nobody else will do. Bravo!!!

My mother stayed at the Olympia Convalescent Hospital (OCH) for 3.5 years and although she left us…read morelast week to be in heaven, I wanted to truly thank the entire staff here for their incredible care and compassion throughout her time at the OCH. When your loved one is in a facility, you place your trust in the care of others and pray they'll be in the best hands possible. My mother wasn't the easiest person to care for, but this staff showed so much patience and care throughout her time here. They are very responsive and consistently nurtured the seniors here like it was their own relative. The dining caters to individual needs and is quite delicious. The team does a wonderful job on day time activities, walks them in the beautifully remodeled courtyard, showers them in a timely manner, and clothes them with fresh smelling laundry. The PT staff are just so wonderful - the entire team with their smiling faces are so welcoming. I need to recognize the heart and soul of the OCH, the head nurse - Grace. I've actually known Grace prior to my mom arriving at the OCH and her professionalism, honesty, unbelievable responsiveness (she actually called me from Asia on vacation) and warmth are beyond words. My heart can't thank her enough for everything she's done. The OCH is so blessed to have her. The energy and strength behind OCH comes from Esther Kwun. She will ALWAYS pick up her phone and go out of her way to help. Her humor, smile, and lovable personality are indispensable qualities that represent the OCH with such professionalism. I will miss her so much. A big thanks to Noel, who handles the finances. He is just a joy to talk to and I'm thrilled he's physically recovered so well. Claire and her partner, who does a marvelous job with social services never make mistakes. Their attention to detail in taking care of all the patients there keep things so organized. My mother, who was blind, just adored hearing Claire's lovely voice. Dalila, who my mom said was the best CNA there deserves a shout out. Thank you, Anna and others who gave her the best showers. Thank you Ernesto for the pleasantries every time we see each other. To the new guy, Joseph, who seems to be another wonderful addition there. And of course, Station 1, with Deborah, Marissa, Victoria - you all are just FABULOUS! .... and to my ever reliable, Hailu, who I will dearly miss. There are so many folks that I know I'm missing, but my heart is overjoyed and eyes filled with tears, that my mom was so well taken care of at the Olympia Convalescent Hospital. The Lord blessed us. THANK YOU and my family wishes the entire staff the very best!

I have to admit, after reading some of the Yelp reviews, I was hesitant about bringing my dad to…read moreAlcott. A friend of mine had a good experience there with her mother, though, so we decided to give it a chance. I'm glad we did. My dad stayed at Alcott for about 4 months, and overall we had a very positive experience. The nurses, caregivers, PT, and OT staff were wonderful with him. They were patient, attentive, and genuinely caring toward my 90-year-old dad. Most importantly, he left much stronger and in much better physical condition than when he arrived. One thing that really stood out to me was how clean the facility was. There always seemed to be someone cleaning, and the staff truly tried their best to care for the residents. I know people complain about the food, but realistically it's hospital-style food, and they have to prepare meals that work for elderly residents with different health needs. We ended up bringing some of my dad's favorite foods whenever we visited, which helped. I also want to give a special thank you to Ms. Fern from Social Services. She was incredibly helpful in guiding me through the process of finding an assisted living facility for my dad, and she even followed up after his discharge to check on how he was doing. That meant a lot to our family. My dad was lucky and ended up having great roommates who looked out for each other, which was really sweet to see. Thank you to the entire Alcott team for taking care of my dad and helping our family through a difficult time.

On multiple occasions, I've asked simple questions regarding my family members well-being or care…read moreroutine and have been met with rudeness, dismissiveness, or even raised voices. Most recently, I was spoken to in a tone that felt condescending and unprofessional, which was upsetting and completely uncalled for. I fully understand that this is a high-stress environment, and I always try to be respectful in my interactions. However, I believe every family deserves to be treated with courtesy and dignity--especially when advocating for a loved one's care.

My mom has been here for four months. She is leaving to go to assisted living today. I can't say…read moreenough good things about this facility. My Mom was treated so well by every single person. They are professional, attentive amd very kind. Judy in Social Services and her co worker went above and beyond dealing with all the red tape to transfer to assisted living.. Judy is the best. It's a clean facility, caring and skilled caretakers and if we ever need to visit skilled nursing again I will bring my mom or anyone here. Truly, Anna

A friend was there for about 2 months. They seemed to be playing games with discharge date,…read moreperhaps trying to get the maximum from insurance coverage rather than trying to discharge to home as soon as possible

the nursing staff left me in my own waste for three hours every day i was there. except one day,…read morethey left me for five. avoid this place

I am very thankful for the friendly staff at Windsor. They communicate well with family members…read morewhen a question is asked or a request is made, and they are welcoming when visitors come. My experience has been that they care for their patients and truly want what's best for them. This place is a huge blessing compared to the other facility my loved one was in.

This place is not for everyone. If you live in the area you know what you are getting. If not,…read morebetter check it out first. Staff is great ! But there are no phones in the rooms. 3 beds to a very small crowded room. There is no parking as parking lot is always full. And, no street parking. Really have no information about qualify of care. But the area is the most run down in the whole city. Check it out before you get admitted.

My experience with this facility was great. I felt comfortable leaving my loved one there. Even…read morethough the area isn't the best, the staff made sure we felt safe and welcome. They were very attentive to my uncle, and he told me how nice everyone was and how comfortable they made him feel. I really appreciate the care they provided. I would 100% recommend this facility.

I really dont know where to start. This place is to be shut down and I will do all i can to do…read morethat. Now for me or my loved one but for others. It really looks like a homeless shelter. With hygiene at its lowest. Nurses do not where maskes or gloves, floors are worst then a truck stop in a third world country. I have seen animal shelter cleaner. You have mold growing in bathroom. Just see pictures. Like I said its just un real.

Great nurses. Quality care. Do not let the neighborhood fool you. Neighborhood is ghetto…read more But this is a safe and good place. Draw back is having to call this place to open the gate for you to park in their parking lot.

I live across the alley from this facility... The staff are very loud at night, they play loud…read moremusic in their cars in the parking lot... they honk their horns many times to communicate or get other workers to move cars over night. They talk about patients poorly and very loudly overnight or early morning hours. I have caught a two overnight shift workers smoking weed in the parking lot. Smh this place seems very shady. We already have shady homeless in the area but this place is almost as bad if not worst that the homeless in the neighborhood .

They're more concerned with profits here, packing three patients into on small room. Place is very…read morerun down and has multiple coats of paint to just cover it up. This place is absolutely depressing while visiting, I can't imagine how the patients feel. Care seems mediocre at best, care and rehabilitation seems to have places on the back burner. The odor of urine and fecal matter lingers throughout this depressing facility, shame on the owners who are profiting off of this miserable place!!

My review is unique in that it's from the perspective of an entertainer…read more I've worked at Country Villa East, now named 'East Terrace Rehab, periodically for more than 10 years. I've also worked at approx. 10-15 of their sister locations. The staff has always been friendly and accommodating: an overall pleasant place to work. The problem comes in when it's time to get paid. Out of the 200 facilities I've performed at, the Country Villa chain has always been slower than most places in paying their entertainers. It only seems to have worsened after the pandemic. Now you'll be lucky if you see a check within 2 months of your performance. This is typical for corporate takeover facilities, where 'non-essential' hires are financially squeezed to save money while increasing profits. Expect the trend to spread. This review is not just for me, but for all the other hires who can relate. In the end the residents pay the price. This facility is not a nursing home! Most of the residents are young, 60 and under. For long term residents, the lack of entertainment can't help their mental and emotional health. The focus seems to be mainly on physical rehab. For the entertainers....skip on this one, or look forward to chasing your money long after you've worked. Not in 2024!

This place is a death trap as dirty as filthy and their races on Caucasian and the black people…read morekept yelling to get white out of here the doctor never saw me he ordered medicine which made me throw up and spent blood all over the bed who refuse to send me to the hospital finally after refusing to give me the blood clot for my leg I wonder being rushed by the thank God the LAPD of the fire department which put me in the hospital with a massive blood clot in my lung unless you hate somebody and you want him to die go here other than that do not stay away from this place they treat people like dogs don't even want to feed you they don't give you water bad to eat and bring my own food for the first day the doctor never sees you and they bill Medicare for services that were never rendered it's in legal facility scamming Medicare and medical charging for services that were never rendered on top of that trying to kill the patient I'm still in the hospital 3 months later from the doctor refusing to give me the blood thinner with massive and blood clot in my lung be warned you do not want to die if you go there and they don't take you to the hospital which they refuse to call right away you can die

Great place for my mom. She is so so happy there and the service is awesome…read more Thanks Tammie!

Workers are extremely rude to the elderly that stay here. If your loved ones live here, please make…read moresure that you visit them frequently.

just wanted to send a BIG THANK YOU!!! my three little egyptian princesses were treated like…read moreroyalties. All vets performed high standards, caring and gentle approach. Prices are very nice and affordable! Thank you team

I am so thankful to the wonderful staff at GPCH! Special thanks to the crew who cares for my dad as…read moreif he was their relative. During these times it makes the world of difference to know we have super heroes watching over our loved ones. Thank you!! I have to thank the supervisor nurse Risa whose compassion, care, and professionalism is exceptional ! She's an incredible nurse and even a better human being.