I've consistently had very disappointing experiences at this office. In my personal experience, the…read morereceptionist is extremely unwelcoming--every phone call feels like an inconvenience to them. The tone is often irritated or short, which makes even simple scheduling questions feel uncomfortable. Please work on the front office staff and the people who answer the phone. There are PLENTY of people who would be happy to work at their capacity. I've also found that the bedside manner of the two doctors I've seen--Dr. Goldstein and Dr. Rosmarin--is severely lacking. Again, speaking only from my own interactions, they come across as unsympathetic and dismissive. Many times, it has even felt like I was being spoken to in a scolding or condescending way rather than being treated as a patient needing care. The remaining doctors are excellent. I dread to take my child knowing that one of the two are serving sick appointments. Yes, I could go else where but the remaining group is what has kept us there. I'm willing to wait to see any of them for a visit.

My wife and I were referred to Monroe pediatrics and specifically Dr. Jamee Goldstein. We finally…read morehad the opportunity to sit and speak with her for an introductory get-to-know-you type of meeting. And we were very impressed. Dr. Jamee was incredibly professional and personable. She asked a lot of questions . got to know both my wife and I before we moved onto bigger topics. She asked about our family our goals, our concerns - offered valuable insight and great advice. Bottom line she gave off very good vibes. If everyone at Monroe pediatrics is like Dr. Jamie then we recommend them highly!!

I recently moved from out of state and needed a new pediatrician. My child also ended up needing…read moresurgery soon after we moved so I needed to get him a new pediatrician and get a pre-op sign-off from a pediatrician. I called and explained this all and they made no accommodation. Said they were booked for weeks because it's a busy physical season. A baby needing a surgery doesn't rate above a physical? Okay, good to know where their priorities are. Said I should just go to my previous provider. I explained that wouldn't work since they are out of state. Will find another provider in the area that actually seems to care. That's not this place, that's for sure!

My granddaughter is 14 months old. She has been sick 3 times, each time running a 103 temp. I…read morethink its terrible that each time we were not able to get an appointment to see a doctor. My daughter was told to wait 20 hours and if her temp went up during the night take her to the ER. Each time we had to go to Garnet Health Urgent Care. Its unfortunate that these doctors don't care enough to tend to sick children.

My review is mixed. I have had lovely interactions with the front desk staff but Dr Shah, though…read morevery thorough, is lacking in kindness, patience, and bedside manner. He has been helpful but yet very condescending and disrespectful. I have felt completely shut down and unheard when trying to talk to him as if he doesn't care because he has referred me out to a million other doctors. I thought that as my primary doctor he should care about how I am feeling overall. He goes so quickly that it's rushed and there is zero room for compassion or discussing anything, he cuts me off, he doesn't seem interested and is very patronizing. I have literally left there in tears a couple of times. It is NOT OK!! He may be thorough and I appreciate that but the other stuff has made me get to a point that I don't ever want to have appointments with him anymore.

I am new to the Garnet Health System but so be far enjoying it. This office is smaller then many…read morewhich during COVID times especially is very nice. When you arrive there is a designated number to call where they will verify your health state and then they will meet you at the door. The parking lot is big and it is located in the shopping center near the McDonalds. The staff is friendly and willing to help.

My childhood best friend had a beautiful baby boy, and I attended a Brit Mila ceremony conducted by…read moreDr. Dania Rumbak. In conversations before the bris, I knew that my friend was nervous about the process, the ceremony, and the actual circumcision. I can say with confidence that Dr. Rumbak put the family's mind at ease both with her expertise and her gentle approach. As a "spectator" at the ceremony, Dr. Rumbak passed around sheets so we can all follow along and feel part of the ceremony, and explained what different blessings meant. She also added some Jewish text in a modern and relevant way, which I appreciated, and my family continued to discuss post ceremony. The sweet baby did super well and was calm throughout the entire process. Truthfully, I didn't even know when the actual circumcision actually happened because she was so gentle and discrete. At the end of the ceremony, many people went up to Dr. Rumbak to compliment her on one of the best brit mila's they ever went to, and many asked for her card (including my mom for our temple!). She has a great business partner in Shachar, who socialized with the guests of the ceremony, kept everything organized, and was just an all around stand up guy. Oh, and how great that she is a mohel AND a doctor. Talk about putting your mind at ease..that will definitely do it. Highly recommend.

Would have loved so much to give a glowing review of Dr. Rumbak but unfortunately we look back on…read morethe day of my son's bris and what transpired after with a lot of sadness. Dr. Rumbak deserves credit and thanks for her discretion in not circumcising our son the day of his bris due to a urological condition she noticed in her ore-ceremony examination. We are thankful for that. She performed what essentially worked out to a baby naming ceremony for us. Obviously the day was emotional to begin with and the news she couldn't circumcise was extremely disappointing and heartbreaking since this was a day we looked forward to for so long. In the days after the bris we were able to absorb the events better and realized exactly what happened. To begin with, my wife asked for a program to keep as they were being collected (yes, collected), and the response was, "I collect them." She said the same to my mom (baby's grandma). We consider this ridiculous - even if the baby's grandparents couldn't have one, at least the parents should. When I emailed Dr. Rumbak about the issue I'm about to describe, I also mentioned the program and that part of my email was left unaddressed. Here's the major problem, though. We paid $800 for a circumcision plus $150 for travel from Manhattan to Nassau. We were happy to do this because we really liked Dr. Rumbak on the phone. However, after the bris, we had a bit of a realization that really irked us. Why were we never offered any kind of refund for the circumcision not being performed? It really should have been offered that day, on the spot, but it wasn't. Days and weeks turned to months and we still were never offered anything. We didn't even get an email or phone call to check on our son given the medical issue Dr. Rumbak identified. This was surprising given the emotional nature of the day but also because part of Dr. Rumbak's service (advertised on her web site and vouched for in her reviews) is her frequent follow up with the family. Finally after a few months, I emailed her explaining we feel we are owed some kind of refund due to the most critical part of the ceremony, the circumcision, not being performed. It is that expertise for which we paid. Dr. Rumbak issued a $200 refund, saying that the rate for a baby naming is $600. It's unfortunate such a beautiful day was soured by the experience we had. As new parents we feel we were, in a way, taken advantage of. Dr. Rumbak did ultimately give some money back, but we feel we shouldn't have had to ask. Experiences like this are what make people cynical about organized religion. The right thing to do would have been to give us a refund without us having to ask. We would not recommend her.

While I am happy with the doctors at this practice, I will review based on our overall experience…read more First and foremost I docked stars because we always are rushed by the nurse staff from the time they call us to the time we leave. My child does not do well with doctor visits and she needs and deserves the time and patience in getting exams done. Nurses have not shown respect or understanding as I work with and communicate with my child. The exam rooms are garish, each assigned a color and decked out top to bottom in the bold hue. Not at all a relaxing atmosphere. We saw Dr Baskind initially and he was thorough, personable, and a fun person to sit with for your visit; we saw Nurse Mary Ellen who was informative and got me on the right track with breastfeeding, I'd go so far as to say guaranteeing our success; we saw Dr Ellen Sandoval who was gentle and kind, a real gem at this practice... They have all been great and I hate to part with them but I simply will not take my child here any longer. We will be going somewhere that meets the patient with patience.

Dr. Baskind and his staff are the best pediatric team around westchester. They move mountains for…read moretheir patients. Highly recommend!!

I first went to Dr Choi when my oldest son was born, 36 years ago. All four of my children went to…read morehim as well as all my nieces and nephews. We all absolutely love him and trust him completely. He is very good with the kids, has a good sense of humor, but most importantly, he is an excellent doctor. The office staff is wonderful also! My grandkids are now going to him as are my great nephews. Our family will continue to go to him for as long as he is in business!!

I have to say that the doctor is really, really nice! However, he seems incompetent when it comes…read moreto diagnosing my children's illnesses. My youngest child was constantly ill until I took my kids to another doctor recommended by family. My youngest child was hospitalized by the new doctor and never sick again, whereas she was constantly sick every month under Dr. Choi's care. Dr. Choi is just about good for routine check-ups and that's about it. I can't recommend this doctor in good conscious. Though he's a nice guy that's just not good enough for my children when I'm entrusting their care to him. I owe it to my children to find the best care available.

My 83 year old mother had cataract surgery last January and was rushed out of the hospital within…read morean hour of the conclusion of the surgery. She was in no condition to leave but they wanted her out. I argued with them that she was in no condition to leave and all they would say is go get your car and pull it up to the door so we can get your mother inside it. They didn't care about her at all, they wanted her out of the hospital.

They did not examine my husband following a roll over car accident. Result : paralysis…read more They did not notice my son's spinal injuries following his motorcycle crash. Result: emergency spinal fusion two years later. Their failures with me are far worse. Zero stars

I have found my new "go to" urgent care. Walking in, I was impressed how clean and bright it was…read more Best of all, I had only a five minute wait. I was seen by a real doctor, not a physician's assistant. I want to digress and tell you that the Chester Urgent care in the Shoprite Plaza is awful. A few years ago, the PA prescribed me Clindamycin which resulted in a two year battle with cdiff. This doctor told me I had a viral infection and told me antibiotics wouldn't work. He suggested some natural things to take to ease the symptoms while the virus ran it's course.

I have been sick for some time and other places take forever, this place was amazing. I didn't have…read moreto wait and was taken exactly at my appointment time:) my doctor was Nichole Meuse and she was helpful and knew exactly how to treat me. I would so recommend !!