I like dr Ramos. He's not judgemental. One mined another alternative ways if your not in Dire…read morestraights. The dr is good. However, I've Waited the 1 st time 45 min to see him. I had another dr to go afterwards and therefore I was late. The 2 nd time I just went for blood lab. The nurse fished arounf my arm I see the needle moving no blood registered and she said it's right there the vein as she said it she's lifting up the skin with the freaking needoe. I said I a retired MA worked for Red Cross so I said take it out. Ok we got the hand. I called fri. 7/9 @3:20 p.m. for a verification of a my appt on Monday. She said What! who asks or says what to a patient in appropriate way. you have to be professional in mannerisms and dialogue. Most other girls there or anywhere else will say excuse me I did not hear you. Or I'm sorry can you repeat that or we have a bad connection try calling back. Nothing! She hung up. I couldn't understand her sounded muffled like she's smacking gum But I didn't say that To her. I called again and said I might be 15 min late she said if your late we can't see you In a fast snippy voice. I said that's not fair I waited 45 min to see the DR and ya can't let someone else go "ahead " of me as I'd be 15 min late if that. Nope so now I feel that's rude. If I quit going this will be why. a nicer compassionate reply such as I'm so sorry or just come and someone might be ahead of you then like every dr in Orange County deals with. She didn't even offer another appt. in this month. It's Was A matter of getting a cab ride and they are not perfect in timing. Least I asked. I will most likely tell the dr and if this happened where I am late after paying for a cab I would expect to lose my place but not my appt. he would and could see the next patient 15 min. then expected as most ppl are early as I've been half hr early each time and still waited over half hr . The new place In Monroe vs goshens old office isnt up to par like it was in goshen. Office gals can be a bit more nicer it was just that receptionist's. In the old place they did let someone go ahead and it worked out

I come to Crystal Run only because my Endocrinologist is here otherwise I would never step foot in…read morehere again. The wait time has become ridiculous, it makes no sense that they give you an appointment but then have you waiting for 40 minutes to an hour. Some of the front office staff are rude and not helpful at all. They are now run by Optum and that seems to have made matters worse cause all of my other doctors have left this practice. They should close down all together.

Went here on Monday July 14th 2025 for a follow up appointment with Dr. Lau. The reason why i made…read morean appointment quickly is because I needed clearance for my new hearing aids, and that audiologist suggested that I follow up with my doctor due to something. On the 7th, after my appointment, I had messaged my doctor asking for clearance for hearing aids and to investigate something called Type B. Applaud Dr. Lau for communicating effectively via the patient portal, and taking care of it right away. I went to this appointment with my mom, just so she gains a better understanding. Dr. Lau did a good job communicating with me about my past hearing test, and was able to put together the situation. He also used a microsope to look inside my ears for any fluid, and didn't find any. He also gave me all the information and prior hearing tests to back up the information. highly recommend Dr. Lau!

A First Class Pediatric Cardiologist, in a rural setting: I…read morebrought my son for a check up with Dr. Eric D. Fethke and I am completely satisfied with his care. His staff is polite and very professional. The medical assistant (Megan) made my son feel comfortable and relaxed. Dr. Fethke, was very professional and friendly. He explained the results with a bit of humor, but at the same time very professional. The office is very organize and relaxing. The rooms are equipped with the latest technology and are up to code with all medical specifications. I would recommend Dr. Fettle to friends and family. Regards, Henriquez family.

I went to the hospital earlier this week and they could not diagnose the issue after a long day of…read moretesting. I was recommended to go to Dr. Pandya's office in Stony Point and had a great experience there. Dr. Pandya is warm and friendly and genuinely seems to care about the well being of his patients. He took the time to tell me why he diagnosed me the way he did and asked me to call if there were any changes or questions. I started to feel better the same evening, after taking the recommended medication. I called to follow up the following day, after a new development, and he quickly assisted me and was very pleasant, asking me to keep him updated on what was going on. Dr. Pandya is the most informative, pleasant doctor I have been to in as long as I can remember. I highly recommend him!

Dr. Sayegh medical expertise with kindness, patience, and professionalism. He never rushes through…read moreappointments and always answers every question thoroughly. His calm, reassuring manner brings so much comfort during what can be a stressful process. The office staff are equally wonderful--welcoming, efficient, and attentive, making each visit smooth from start to finish.

Dr. Sayegh is amazing! They truly care about their patients, take the time to listen, and make you…read morefeel comfortable during every visit. Highly recommend for anyone seeking a kind and professional cardiologist! Highly recommend!

Dr. James McLaughlin was negative and nasty. Betty Hogan, his nurse was worse. They do not answer…read moretheir phones, nor do the call back.... Fuggedaboutit

Horrible experience just trying to check in. I got there early, no one was at the front desk…read more Waited until 4 mins after my appointment was supposed to start for receptionist to come out and say "I told everyone to have a seat and I will get to them in the order they came in!". Ok, my appointment was for 8am and there are 3 other people waiting to get checked in. If I were late to arrive anywhere I would first apologize and then probably not chastise the waiting customers. Now I will be later than expected arriving to work after this appointment. Also, there is a strong smell of urine wafting through the office. Now it is 8:16am and the staff is just arriving with their breakfast and coffee. The receptionist is coughing and complaining about her sore throat. Changing physicians due to unprofessional way this office is maintained.

Absolutely horrible. I went to see Madeline Ziegler a year ago for a physical. I did blood work and…read morethought nothing of it. I recently did blood work again and compared the results from her tests to current. I had beyond high cholesterol and she did not notify me nor treat it. She was absolutely horrible. I would not recommend her to anyone. The office itself wasn't bad but she was terrible. Because of her, I'll never go back there.

Went to get my prescription transferred to the new online pharmacy my insurance is requiring only…read moreto be told that they could not figure out how to do that. Equipped with the name of the pharmacy on the card, the website, the phone number, the bin number, group number and pcn number and they were still too incompetent to be able to achieve sending the pharmacy the prescription. Seriously? What a joke. If the staff is so incompetent that fulfilling the duties of their mindless receptionist job is too complex for them, can you imagine the level of medical care you will receive there, or should I say lack of medical care there? Lol. Even Crystal Run is better than this hillbilly group.

most of my initial visit i listened to the doctor enumerate his expertise, general background, and…read morethe importance of each of his numerous degrees. about 15 minutes was spent applying pressure to 3 nerve locations near my frozen shoulder. there was no positive reaction to his "treatment". there was very very minor advice re helpful physical therapy. i have gotten 20 times more help from facebook! i felt scammed big time by a narcisstic type personality. $450 not covered by insurance down the drain.

I been to a few different physical therapist in my life.i have to say that this one is way…read moredifferent. Dr. John De Noyelles is amazing. He has made a huge difference in the way I feel.he is very skilled therapist, very hands on.its very clean and there is a friendly staff. I recommend visiting Move physical therapy!