This was my first all inclusive and i gotta say it was so pretty! I'm impressed! This hotel has…read morewonderful views, we were up on the 7th floor and loved that cause we could see the ocean and the lagoon, sunrise and sunset! The lobby is beautiful, it's a smaller resort so we could easily find out way around. Lots of choices for food and drinks, we never went hungry! But I ended up in the buffet the most, just loved it! So many choices, you could get a different meal every time! Stick with the Mexican foods, so good! Swim up bar, get any drinks your wanted in the pool, so pretty! Easy access to the beach and walking along we saw turtles just hatching! Our room was comfortable with the AC working great, very clean! Bring lots of $1 for tipping, many employees all around!

Very rambunctious and unruly guests at the swim-up bar. They were insulting me in Spanish and…read morelaughing uproariously. I told the Bartender (who noticed and understood the insults and looked pretty uncomfortable too) that I didn't want to be too upset during my birthday trip by cursing anyone out. I asked him if he could tell the rowdy hotel guests to chill out and be respectful. He did,and sure enough they stopped. They calmed down and stopped all the insults and laughter. Aside from the weird hotel guests,I had a wonderful stay. Excellent customer service and friendly staff ,great location,very clean facility. I would definitely return one day.

We had a great time staying at Secrets The Vine resort. Adults only all-inclusive. It had a chill…read moreand slower pace which is exactly what we were looking for. Great breakfast and lunch buffets. I wish the food was a little better at the restaurants but it got the job done. No reservations needed unlike some of the other all-inclusive hotels. Excellent service the entire stay. Great beach access. Get out to the pool/beach early if you want to reserve a chair for the day. If not, people leave around lunch time and you can snag their chair. Located in the hotel zone of Cancun so it only took maybe 15 minutes to get there from the airport. Gated resort with an attendant. We never felt unsafe and even ventured off of the property to check out the shops across the street. I would highly recommend this resort!

We had an amazing trip while staying at Secrets the Vine Cancun. We had an ocean view room on the…read more19th floor. From the moment we arrived we were treated to exceptional service. This was a theme the entire stay. Every staff member went above and beyond to ensure we received amazing service. The drinks were great. The room was stunning. We loved opening the sliding doors and listening to the ocean. The only possible area of improvement is the food. There was lots of it available, and since this property doesn't require reservations we didn't have trouble getting into any restaurants. But, the food itself was just fine. Nothing spectacular and a bit bland at times. However, this was still such a positive experience that I would recommend this resort and absolutely return.

Our stay at ATELIER Playa Mujeres was truly next level easily one of the best all-inclusive…read moreexperiences I've ever had. From the moment we arrived, the service was on another level. The staff treats you like family while still delivering top tier luxury. The drinks? Top of the line. Not watered down, not basic real quality liquor, crafted cocktails, and premium options everywhere you go. The food was consistently fresh, beautifully presented, and restaurant quality at every spot on the property. No "typical all-inclusive" shortcuts here everything tasted made to order. And the ambiance... unbeatable. The architecture, the art inspired design, the infinity pools, the beach views it seriously feels like heaven on earth. Every corner of the resort is peaceful, clean, and stunning. Honestly, it's the kind of place that makes you think about going back every single day after you leave. 5 stars isn't enough.

My first visit in to the Atelier in 2025 was so incredible I was excited to return this year. Last…read moreyear, the hotel surprised me with birthday decorations in my room, so I naturally expected something similar this year. I even noted my birthday on the reservation and mentioned it to my butler the day of. Unfortunately, my birthday came and went with nothing. Only after I complained did decorations appear the following day along with an opportunity for a free spa massage in exchange for listening to a 90 min sales pitch. After such a missed opportunity with the birthday decor, I should've known it was going downhill from here. After the presentation that ended up being 3 hours not 90 mins, I signed up the the Inspira vacation membership but changed my mind the following day. I submitted a cancellation request for the membership within the contract's grace period and received no response until after that period had passed. It's says a lot about the character of a brand when a company is highly responsive during the sales process but far less responsive when a customer exercises their contractual rights. Also, Maria Dolores wasn't great. It was actually a 5/10. The other restaurants on property have way better food. After this experience, I will NEVER return.