Jackie is an amazing business owner…read more Great service! Quality alterations! I really enjoyed having Jackie's expert help in tailoring over 20 pieces of clothing.

I was so desperate to get a pant hemmed over night and they were happy to do the job!…read more$10 extra but worth it- Happy no waiting ! Thank you

$32.00 to hem a pair of jeans! Guess I should of looked at the receipt before I left after I…read moredropped them off... I was expecting the normal $12.00-$16.00 everyone else charged for a simple alteration and they charged 32.00 and the job wasn't even done correctly!

i will dedicate my 100th review to a great pair of business owners and the great business they run…read more after parking my car in the private lot (a rarity in the chestnut hill area), i stroll in and give my name, phone number, or invoice number for them to call up my account. ill munch on a free tootsie roll (or 8) from the bowl they have at the front counter as i wait for my clothes to be retrieved. they'll typically ask for a 2/3 day turnaround, but can do same day service with no extra charge if the clothes are brought in early enough. the owners are very sweet and work diligently to ensure customer satisfaction. if it's your first time there, be sure to ask for their new customer discount (10% off for your first visit) and a free "chestnut hill cleaners" laundry bag!

This is a neighborhood dry cleaner for me. Several months ago this dry cleaner lost an item but was…read moreable to recover it. I recently went to the dry cleaner to pick up 17 items and they have a lost or 17 items. 11 shirts one suit three sweaters. My son starts a new job when he returns to school from the winter break. I am praying that they will find our closing tomorrow as he leaves for school in two days. The owners seem to laugh at my predicament. I will never use this dry cleaner again. They do not seem to take the items that they dry clean seriously. My son said it was purchased just three months ago at Nordstrom. I also have 2 designers sweaters I left! We are shocked and stunned by what has happened.

I used to be a regular here as I live close by. However, after today I won't be going back. After I…read morepicked up my shirt I noticed black dirt all over the collar. I took the shirt back in and pointed out how this was new dirt that was not present when I dropped it off. The owner then proceeded to smudge it all over the collar in her attempt to "blow it off" and handed it back to me without apology. I asked if they could reclean it since they were the ones who caused the soiling, to which the owner replied "fine, but next time don't come back". I offered to save her the hassle and just not come back starting from today, since I'll never take my business there again. I find it to be incredibly rude and poor business to talk to customers this way. Instead of years of future business they've ensured that I'll never go back again, and will recommend others to do the same. If you like good customer service, do yourself a favor and use one of the many other cleaners in the area instead.

AMAZING! I brought a very expensive dress that needed to be cleaned in under 24 hours. Jack took…read moresuch good care of it, cleaned it & fixed things in places that I didn't even knew existed. He was so kind! Highly recommend this place! Great Armenian owner! I am very particular with where I take my clothes and this has got to be one of the best places I have ever tried!

Always a pleasure to have my garments dry cleaned at this local business. The owner is very…read morefriendly. I appreciate great customer service!

Highly recommend this business. I dropped off 2 suits and 2 dresses and they were done quickly and…read moreefficiently. 5 stars!

I brought a delicate white top here to be cleaned as a trial run as I saw they had good reviews…read more They did a great job with my top. I was charged $6.95 for it which was good My gripe is with the $10 minimum purchase requirement for card usage. Of course my purchase was not $10 and I did not have cash on me so I had to come back another day. It is 2018 this is very annoying and an inconvenient for your customers. I understand you do not want to pay whatever fee or percentage card usage requires but this is unacceptable. Also it states that they do wedding alterations. When I inquired about it I could not get a straight answer. First, I was told it would be very expensive and stated I understood that and then I was told the person was out indefinitely. Then it was they could do it but i would have to go to their home and then the answer changed again and I was told they won't be doing it for awhile. I won't be back.

Very kind and professional. The high end garments were cleaned well and on time, good value for the…read moreservice.

New Model Cleaners are the best cleaners I have been to. They really look after your clothes and…read morethe owners are the sweetest people. I definitely trust them with any alterations, cleaning, etc. I highly recommend!!

I am a Fortune 100 business analyst consultant and my clothes need to look too notch. Merion Square…read moreis always on time and the staff is polite. My clothes look excellent and are always ready when I ask for them (even if I am in a jam and need them faster than normal for a business trip). I highly recommend. They also don't use horrible additives in their process. I am usually allergic to heavy detergents and garnet treatments. I have not had a single problem here. Well worth the drive I have to get my clothes done here. I rarely write reviews but this was worth the time.

I drive by this store everyday for work and decided to stop in once I found my bridesmaid dress for…read moremy sister's wedding. The dress was huge, but I couldn't pass on the bargain I got. Since the dress was purchased for a cheaper price, I wasn't looking to spend a fortune on alterations. I explained my situation and the staff was very understanding. I asked what needed to be done for the dress to look good, and they made sure to be honest while keeping my budget in mind. I really appreciated that as it would have been easy for the alteration bill to be astronomical. Everyone was so friendly, considerate, and kind. The dress was ready for me within a week, which was super convenient. Overall, I would definitely recommend this cleaners. Thank you to the amazing staff!

I brought in an expensive work item, that was a difficult job and turned away elsewhere. Thank you…read morefor the expert alterations and fast turn-around. The results were amazing, and I wasn't gouged on the price.

I used to go to Alexander's regularly and was always happy with their service. I moved, but…read moredecided to take some blouses today to be dry cleaned. $32 for 4 blouses - that is $8 each ! None are silk, just blouses that don't do well in the wash and would need to be ironed if I did it myself. I will find some place else.