This time Peter answered the call. He patiently listened to my explanation and said he would help…read morecorrect the information. After the correction was completed, he also sent me a text message to confirm. I truly appreciate Peter's help and professionalism. I also wanted to make sure you are aware of this situation and to express my thanks for Peter's assistance.

We've been getting our home and car insurance from Allan's office. Allan's office has always been…read moresuper helpful and respond to our inquiries in a timely fashion.

Yo dawg to who ever reading this. I came in to learn how to drive, legit Teach Carlos Palacios…read morelowkey the best. I don't know about the others but service was A tier. Not gonna lie, teach was chill but still learned a lot from him, without him I wouldn't have pass that driving test. Not only that he was helpful and give great insights to driving. He kept it professional and fun each lessons. I once came in a day early by mistake and he still took me in, not only that, he was able to schedule another class for the next day too. GOATed for real twin. If I have a little sibling that wanted to learn how to drive, I'd foso recommend Teach Carlos Palacios Reason why I type like this is because I want to make sure people don't think I'm hired or an AI.

Closest AAA to my work and there's plenty of parking since it's situated in a super big plaza…read more When I came in there wasn't that much of a wait to be checked in and after getting my information, I was seated in the waiting area and it took around 15 minutes to be seen. However, as I was waiting, the line went almost to the door and all the waiting area seats were taken and the waiting area is a bit tight to be honest. This was around 30 or so minutes before closing. They can't kick you out when you step foot in, but just know that you might end up waiting 30+ minutes depending on how busy it is. Despite this, the customer service is super friendly, helpful, and accommodating. They offer you water and are quite patient (especially after doing an inspection and me not knowing anything about cars). Huge shout out to Priscilla who processed everything for me in record time and was very professional and nice, correct some errors from the last AAA that I went to. Managed to get my new used car registered with plates in that singular visit in around an hour.

An unlikely place for a notary but they have it! Call ahead to make an appointment. I called around…read moreand this was the lowest price with most availability of anyone around. They don't have mobile service but going to their location wasn't difficult. Highly recommend!

service is amazing, they really value their customers and i couldn't be more happy with how much…read morethey helped me. thank you sm!

I've been with Gardner Insurance agency since 1984! Dennis has always been professional and since…read morehis retirement, I still get the same great service! They are a wonderful company to work with for any insurance needs you may have!

Nick Calvert is the best. Anyone in the OC area who needs any type of insurance MUST call Nick.,…read morehe is honest and will work hard to find you the best prices. No question is too big or small. You will not be disappointed in his services

Rosie is the best agent I have ever had!! My daughter just…read morestarted driving and we were unsure what our next steps and/or our best options would be to get her insured for 1st time driver. She helped us so efficiently and with such patience that is truly hard to find these days. Rosie has helped me with so many different things from a simple paying a bill to I couldn't find my insurance card and she was able to send me my copy ASAP when I needed it urgently The reason why I wanted to take time to do a review for her today is because I have had to reach out to her for several different things on several different occasions and one thing that was consistent was her patience and friendliness and kindness. She truly is an asset to Allstate and when I think of Allstate, I think of her! Thank you Rosie!! (Rosario D)

Been with Allstate for years. Every time I call I get my questions answered. Rosie took the time to…read morefind me discounts and lower my monthly fee. She was very nice,helpful, informative and gave me peace of mind. A complete gem at customer service she radiates positivity without expecting anything in return. Shout out to Rosie for making my day!!

Good morning the service i requested was given with excellent information ! the value of time…read moreprecisely accurate ! Oscar and Brian Valdera great customer service.

Ruth Perez Sales Agent Lic #4421201 )provided me with truly exceptional customer service while I…read morewas searching for the right policy. Her professionalism, patience, and deep knowledge made the entire process smooth and reassuring. Adriana's Insurance wouldn't be the same without her outstanding dedication. She is a true asset to the company. Ruth Perez me brindó un servicio al cliente verdaderamente excepcional mientras buscaba la póliza adecuada. Su profesionalismo, paciencia y amplio conocimiento hicieron que todo el proceso fuera sencillo y reconfortante. Adriana's Insurance no sería lo mismo sin su dedicación sobresaliente. Es un verdadero activo para la empresa. Gracias Ruth Pérez

I got referred to Anthony at Festival Auto Insurance and I'm glad I did. We were shopping around…read morefor different quotes, and they gave me the best coverage at the most reasonable rate. Great service and easy to work with. I would definitely recommend them to friends and family.

Tried calling for a quote. Never got back to me and felt rushed for information on the phone.read more

Funny enough I got my policy from Cost U Less in Northern California but when I called on my policy…read moreit came down here. Adrian, the Office Manager, tried to help me out on my ONE SIMPLE QUESTION. I was diverted from Kemper customer service to their claims dept then from there.....told to call my local office. Didn't have that number on my policy yet had a 714 area code to call to. That one simple question was "If and when I get a crack/rock into my windshield....what would the deductible be with full coverage and $500 regular deductible? Adrian was the 3rd person I had to talk to ....SENT TO.... He really did try to find the answer, listening to a very frustrated person. He was patient, tolerant and kind....yet STILL couldn't answer my question. He took my information and told me he would look more into it. He had a wonderful demeanor, voice and way with words. Listening to a customer's concerns is first and for most in any sales position as I have been in Customer Service/Sales for 35 years....I get it. Kudos my friend....no wonder you are the Office Manager.

This company should be called cost u more and not cost u less…read more So many unnecessary fees . If you ever want to get insurance I can refer you to a broker that charges 0 fees to the customer yes they exist . This is a major rip off .

Wanted to thank Cruz Roblero, for the awesome customer service,very professional always answered…read moreall my questions and gave me all the information I was looking for, if you need any type of insurance this is the person you need to talk to he will get you the best quote out there very trustworthy,well informed polite and educated. I just bought a car and also added my previous car and he was able to get me the best deal out there thank you once again for assisting me.

The lady that answered the phone call and instead of resolving any issue or answering questions,…read moretold me to go and figure it out yourself and hung up while also blocking my number. What kind of agency is this? Even when I asked for a manager or supervisor that can help her incompetence she shut me down and said NO. NEVER using this agency again and I will make sure all my folks that I have recommended leave and leave reviews for this. CUSTOMER SERVICE COMES FIRST!

This place is the worst insurance place you can possibly deal with, I gave them 3 businesses to…read moreinsure and every time I call them to get status on the quote and all they do is give me the run arround, 1 month later Iam physically inside their office and the rude old lady there simply told me "we don't have quote for u, go somey else" Avoid this hole in the wall place trying to sell insurance

If u really need insurance please avoid this place, rude staff , not professional, they dont…read morefollow up, they don't call when you leave them messages, you latterly have to just look else where so might as well look else where with a decent customer service that clients deserve, never calling them again