I've used Ed since an ice storm in 1996 knocked out the phones in my telemarketing center. Ed set…read moreup new lines for us so we were the only ones in our building with service. Another time he ran data lines through abandon pipes under our warehouse so we could connect the buildings without having to add more wires. Ultimately, using the deserted pipes underground, Ed replaced all of our lines with high speed data lines so we ran at over 200 mbps which was unheard of 10 years ago. As the wireless world has evolved, so has Ed's company. We are very data driven and Ed has always stayed ahead of the technology and upgraded us to new software and systems through the years. We were one of the first companies to go totally wireless and this ultimately ended up saving us a lot of money on monthly bills. Ed has done work for us for over 20 years and they always answer the phone, they always send someone right out and they always let us know what our costs will be. They are as fine a vendor as we deal with and I have to add that Ed does a significant amount of work, pro bono, for Hartford homeless shelters and soup kitchens. He has never mentioned that part of his business to us (I'll bet to anyone). He is that kind of man.

Our company (The Granite City) has only ever used Ed the Phone Guy and he has exceeded our…read moreexpectations. He has upgraded our whole system throughout our company. He's always on time, reliable and most importantly trustworthy! We always recommend him to all of our customers. He's become not only our phone guy but a customer and part of our family! There's no one else to use but Ed!!!! Sarah - The Granite City

Hard to find a company to repair an old landline. But they came out and fixed It…read more thanks so much

During the midst of the pandemic I was able to quickly get an appointment to repair my laptop. The…read morecustomer service was excellent and the price reasonable. I recommend Compu-Tech fully and without reservation.

Always takes at least 20 minutes to get checked in and helped at this location. I have a 17 pro and…read morewithin my plan i'm eligible to replace my screen protector free of charge whenever I want. Went in to get a replacement and the worker said i'm not an authorized user and made me call everybody on my account, so i walked out. They followed me to the door and said all you need to do is call the person in charge of the plan. It's always a process for even the simplest things. The guy with the cane was acting like I was in his living room asking for a screen protector. Never have I experienced such inadequate service and lack of urgency to help customers. I'm sure they'll see this and act like it never happened. They just make it so difficult for no reason

Atrocious! Bought a$40 screen saver last week. It cracked within 3 days. Switched accounts to AT&T…read more Went back today for refund. Was told it was under guarantee, but because I deleted my T-Mobile account, they would not give me my money back. Horrible business attitude. Basically - tough luck.

TERRIBLE customer service- incapable of showing up on time for appointments and takes WEEKS to get…read morean email or phone call back (if you hear back at all). Don't waste your time doing business with them!

From the owner: *Servicing Customers for 30 Years*ProCom Telecommunications Corp., Where Customers Come First…read more *ProCom Telecommunications Corp. is a Customer-driven and Results-Oriented Telecommunications Company. Our Experienced Staff is Ready to Assist You with All Phases of Planning, Design, Installation and Maintenance for Data and Voice Systems. We Have Certified Technicians on Staff to Ensure that Your Needs are Handled As Quickly As Possible. Find Out Why Customers Who Do Business with ProCom Telecommunications Corp. Become Customers for Life

Does anyone know how to get these guys (Nethosters acquired by Omega) to respond to a support…read moreticket. I have been having problems for months with their service. They never respond to requests for service or calls. Finally talked to a guy about a week ago. He said he would fix everything and appologized. He said he saw my support tickets but did not see any response to them. Now I have the same problem: email not being received from outside senders. I sent two support tickets to Nethosters -- no response. I called Omega - their phone message says they are closed on weekends, so I sent them a direct email for support. No response received to that so far either.

the service sucks big time. the website goes down every day and no one there cares. it is time to…read morefind another service that works and is dependable because these butt nuggets refuse to do a darn thing to fix the servers