Dr. Jaya and every staff member who works here are absolutely fantastic and friendly! I have been…read morecoming here for quite a while, and I myself have improved so much under their care and guidance. Thank you to all of the staff that work here!

She makes you fill out a piece of paper in the waiting room and then based off what you circle she…read morediagnosis you. You really don't talk much and you're out the door with a new medication in less than 30min. Everything on the paper she should ask you to your face because that's her job. I jumped from one medicine to another until I had about 9 months of withdraws getting off them. Every single medication made things worse and worse. I would be having negative side effects and try to get in contact with my "Doctor" and she would take days, sometimes as long as 4 days, to get back with adjustments. The whole time I'm going crazy. I DO NOT RECOMMEND THIS PLACE.

Having referred several people to Pathway, I've heard nothing but great experiences! Will…read moredefinitely keep recommending them to people needing mental health services.

Impossible to get a human on the phone, there was no actual care, just a lady using AI to give me a…read morefalse diagnosis and an absolute terrible medication for my needs on many levels. When i messaged about the meds not being a good fit I was told I could "take it or not". From what I've seen this place just wants your money. Prescribe a medication for something I don't have, mind blowingly it doesn't help but makes things infinitely worse and when I messaged them I was told I didn't have to take it. No offer to try something else that would possibly be helpful for my actual diagnoses, nope, you have to give them more cash for that. The website promises "close monitoring" and "patient centered care" where you are "actively involved " in your treatment. I have not experienced any of that, quite the opposite. No care at all. So disappointing

I've been using Baylor Family Medical for 20 years now for issues great and small. This was my…read moreannual visit but to their new building. It is much larger than the old North Garland facility with what looks to be an emergency center in part of the building. After circling one time to get my bearings of where the clinic area was located I entered. I should say the reason I've stayed with Baylor all these years is personal, friendly service and diagnostic advanced care. So it was good to know progress and growth had not dampened those attributes, but as one should expect- made positive strides in my opinion to advance both service and care with a bit more speed. Being employed in tech I immediately appreciate their use of new "stuff", from the Phone app to the gear they employ for even my simple checkup. Nothing like speed when your waiting on the numbers! Service- It's a big place but after determining where clinic was from the entryway shingle, I was greeted warmly and escorted to the area where my new doctor served. Short wait- very good first visit with "new" Dr- some diagnostic tech and I'm done. While I was out in under 1 hr, even with a meet/greet the new doctor, I felt very good about the visit and Baylor. This was a Friday the 13th visit but I had some lab results on Saturday via the Baylor app and full results with Doctor recommendations Sunday evening. Pleased to say the least - 5/5!

Let me start by saying that I have used doctors in this system for over 30 years. (I miss Dr…read more Hoss.) The doctors, nurses and medical staff working for Baylor are always great. However, BSW is now adding an extra $300 "Hospital Facility Fee" to every doctor visit. My last doctor visit was $300 to see the doctor, $150 for blood tests done in the dr office, and a $300 Hospital Fee. $750 for a single office visit. Baylor is "nonprofit" in the same way the Epstein Class are "taxpayers". (Their CEO made 10 million dollars last year, and nobody on the board was paid less than a million. So...)

I had a family emergency and had to scramble to find a local doctor that could see my son without…read morean appt. After multiple phone calls and driving all over Rockwall, we found Dr. Patel's practice. She was able to get us in at 9:15. There was absolutely no wait and we were seen right away. Dr. Patel is board certified in Family Medicine and she was nice and personable and seemed to know her stuff. I liked her and said we would definitely be back. The reason I'm not giving a 5-star review is because I was a bit trepidacious when I first booked the appt. over the phone but after all was said & done, I only have positive comments about my experience.

Great Service with Great Caring Doctors. This was my first visit to their new offices and was very…read morepleased with the pleasing staff that welcomed me as I entered and treated me with kindness and respect. The doctors were very professional and eager to take care of my needs and walked me through the whole exam letting me know what tests they were going to perform and why. The office staff took care of all my insurance paper work and made sure that if I had any questions they would be more than happy to answer them. I love the relaxed environment here it really puts you at ease, because I hate going to doctors, but I don't mind going to these...

Thankful for this place and the staff is very comforting and caring. They really listen to the…read moreneeds and concerns. I highly recommend when others mention a place for help and in need.

They are great at what they do. Everyone cares and treats you with dignity and respect. They listen…read moreand care. I will always recommend them is some one ask.