They did great work and the best price around to install a instant hot water heater…read more I will use them again.

This is a family-owned company. They are good people and are fair in terms of costs. Peggy in the…read moreoffice is wonderful to work with and all the techs I have dealt with are terrific.

My sister-in-law loved this company. Quick service saved our family weekend. Came on time,…read morereasonably priced. Good honest work.

Sherry F. 5/11/15 DO NOT HIRE THIS COMPANY. Mr…read more Alverio, the owner of Act Now Plumbing was given a check for deposit. He claimed to have lost the check and I provided him with a new one. Additionally, he left my house with an unfinished access panel and leaky faucets. He came back for another job approximately 3 months later and ended up depositing the "lost" check in addition to the payments I made. This resulted in an overpayment of $314.95. After a month of empty promises and lies, it became evident Mr. Alverio had no intention of refunding the money overpaid to him. He essentially stole $314.98 from me, not to mention the amount of money it will cost to redo all the shoddy work he already did. Had I asked around prior to hiring him, I would have quickly learned that he has a reputation for overcharging customers. I hired him based on reviews from his website. After the bad experience I had with him, I did some research and learned his wife is the primary reviewer. I hired Act Now Plumbing in the Fall of 2014. My bathroom faucet was leaking on either side of the fixture and into the interior of the wall, which then drained under the carpeting. Consequently, he had to cut a hole in the wall in order to access the fixtures. He assured me it would be patched the next day and he would install an access panel in case I needed to access the fixtures in the future. He did not return to fix the hole as promised. Act Now Plumbing owner, Jesse Alverio, was working on the leak when he went into my garage and saw my water heater. He stated it was a fire hazard and needed to be replaced. He explained the issue and showed me the area of the heater he was referring to. The total to fix the leak, replace the tub fixtures, and replace the water heater was a total $2,350.00. Since the expenses far exceeded the anticipated amount to repair the leak, I did not have all of the money to pay the bill. Mr. Alverio agreed to accept post-dated checks to cover the total bill. A couple of days later, he informed me one of the checks had been lost. Consequently, I wrote him another check for the same amount and same date to be cashed at a later date. Mr. Alverio ultimately deposited one of the checks early which resulted in my bank charging me $35.00 for non-sufficient funds. I did not contact him about the early deposit because I appreciated his working with me on payments. Unfortunately, I had 3 more leaks in late February 2015. These leaks were far more severe than the first. So bad, in fact, that when you stepped on the carpet, it squished under your feet. Mr. Alverio came out and determined the leaks were under the house causing water to squirt up to the subfloor. He fixed all three leaks. During this visit, I reminded him the installation of the access panel had never been completed and reported to him that the fixtures he had installed were loose. He indicated that he tightened the fixtures and he fixed the hole resulting from the installation of the access panel. However, the fixtures are still loose. For example, when the hot knob is turned on and is pushed in, the cold knob pulls away from the wall. The total for these services was $1,950.00. Again, Mr. Alverio allowed me make payments by providing him with post-dated checks. As he had with the previous checks, two were deposited early resulting in non-sufficient funds charges of $70.00. As of March 18, I owed him a total of $250.00 which he could deposit at that time. On March 18, a check for $564.98 was paid out of my account. Initially, I had no clue where this check originated, but quickly realized it was the check Mr. Alverio claimed to have lost from the first job. I had replaced that check and he had cashed it already. I called him and we discussed the error. Mr. Alverio suggested his secretary, Mary, deposited the wrong check. I found that to be interesting since he had reported the check as lost. We determined the monetary difference between the $564.98 lost check, which he cashed, and the $250.00 balance owed resulted in an overpayment of $314.98. Mr. Alverio assured me he would immediately drop the check off at my house. However, no check was delivered. Throughout the rest of the month until April 25, he continued to say he would stop by "and put it directly in my hand", was in the "hospital" twice (was not, I checked) and would not directly answer my phone calls but he initiated calls and still didn't come by with the money.. Also, he claimed once that "Mary" mailed me a check (that I did not receive). I went to his business that was located in a "Mail Center" and "Mary" told me she worked for the Mail Center not Act Now and has seen Jesse, the owner only once, when he picked up his "paycheck",

I've used Legacy in the past for a water/ice hookup, so when my hot water heater decided to leak…read morewater all over my laundry room at 9 pm, I knew who I was going to call. Matt had me set up for an appointment the next day. Dave came and took out the old hot water tank, installed the new one, and cleaned up. He even helped me get the water off the floor and set up for drying. Very nice and professional. My dogs like him, too.

Highly recommend Matthew and his company! We continue to use them because they are knowledgeable,…read moreskilled, fair, and Matthew went above and beyond for us! Excellent! You can trust them.

overall, service was prompt. service technician kept me informed and was able to do the repair…read moreservice the same day. service technician was very engaging and personal. there was a problem with the water pressure after completion but promptly returned the next day possible clog in line but city was doing work on waterline upstream which may have alleviated the clog. bottom-line repair was completed.

David and Josh were great! They offered a fair price and did excellent work. Highly recommend them!read more

Rude on the phone for an estimate. Not helpful at all. Doesn't charge by the hour but by the job…read morebut when asked what the cost of the specific service would cost, could not say, even with specific details given.

My heat went out on one of the coldest days of the year, they were out had the problem diagnosed,…read moreand had the part ordered right away. As soon as the part came in, they were out there to fix it in the frigid temps to make sure my children and I had heat before the snow storm and coldest temperatures in a very long time here. I cannot thank Mr. Parks and his crews on such an amazing and prompt service. And decently priced compared to larger companies, and cleaned out my vents at the same time (to my knowledge at no extra cost) I highly recommend them for your heating and air needs!!!!

They don't answer. They came out spent 2 hours added refrigerant. AC lasted 2 weeks for $300. I…read moretexted called asking if they could replace evaporator coil and fan blower as discussed and don't answer. Called Comfort air and they had a guy here next day on the phone with manufacture to diagnose the issue. Parts were ordered under warranty direct no additional fees. Fair price for instal and someone answers every time I call.

My washing machine drain kept backing up & flooding the laundry room. Mike & company came the…read morenext day, cleared the pipe & charged me a very reasonable amount. When it flooded again, they came back out, dug up a drain clean out & didn't charge anything at all!! Now the drain is working perfectly. I'd recommend this company to anyone with clogged drains!!!

Very easy company to deal with quick to respond very reasonable prices and took care of the problem…read morewould definitely use again trying to use your voice thing quick Spond very reasonable prices and took care of the problem would definitely use again

Best plumbing company around!! Would definitely recommend to anyone. Professional, Reliable &…read moreFriendly.

Every time we need a plumber, Shep and crew are wonderfully responsive. When I let him know there…read morewas an actively leaking hot water heater in a vacant listing of mine, it was replaced the next business day. Can't get any better than this. And when we had two toilets replaced recently in our home - non-emergency work- they came as soon as their schedules allowed. Polite, prompt, and reasonably priced.