I had a wind damage problem. I asked for advice and a man was promptly sent. He was very helpful…read moreand fixed immediate problem free of charge. I later had them return for a more permanent and thorough fix. Owen Philbin

Small job, some sheetrock and blending, replace molding on floor…read more Sheetrock was a disaster, not blended at all and they chose the wrong finish paint and the entire job needs to be redone. Construction adhesive on our carpets, the whole job was a mess and now we need to find someone else to come fix everything. They got paid a lot more than what they should have and it may cost us more to fix.

I couldn't recommend Done Right Roofing any more highly!! Anyone that is getting their roof…read morerepaired/replaced should absolutely contact them. Once my girlfriend and I decided it was time to replace our roof, we contact a few contractors to get estimates. From the very beginning Done Right Roofing (DRR), was totally focused on customer service. When we received the estimate, we also received several other PDF documents from them including references, color option information, a certificate from the BBB, client addresses where we could see the color options in person and more. The list of references wasn't just 10 or 20 names ... it was more like 400!! It's worth mentioning that DRR was also the least expensive estimate we received. I got a very nice follow up call from Jim to check in and ask if we'd made our decision. Of course we had and booked the date. Jim went over what we should expect and how we should prepare for the day. The crew and materials arrived at the time and they began work around 7:30am. The work went very fast! They finished our detached garage by 11am and the entire job was complete and cleaned up by 2:30pm. We couldn't believe how fast it all happened. There was a "walk around" after the job was completed to make sure we were satisfied, which we definitely were and still are. The roof looks fantastic and we're completely satisfied with everything DRR did for us. As I mentioned in the beginning, we highly recommend them!!

Done Right Roofing recently replaced my entire roof and the experience couldn't have been better…read more John and his team are a well-oiled machine with a real focus on the customer. First impressions last and Done Right didn't disappoint ... they actually picked up the phone when I called! A stark contrast to the half dozen other vendors I called. This is a real contrast to their competitors. Within 24 hours the owner, John Mancini, was at my property to assess wind damage. Fast forward another 24 hours and John was working with my insurance agent to negotiate a complete roof replacement! The job was done in a timely manner with a very high level of quality. My yard wasn't destroyed; there weren't nails all over the place and the new roof looked spectacular! The only issue I had was with my DirecTV dish. During the replacement the dish was reinstalled and could no longer get a clear line of sight. After a series of issues with the provider and the placement of the dish due to nuances of my property I had to move on from the service. While this was certainly not Done Right's problem or responsibility they graciously came over, removed the dish and placed new shingles where the dish was to ensure a roof done right! I can't imagine many other roofing companies would do this. Kudos to the Done Right team! Lastly, my wife and I had a baby during our install and Done Right sent us a very nice card congratulating us. How thoughtful is that?! They say you'll forget what people say to you but you'll never forget how they made you feel. Rest assured we will never forget our experience with Done Right and highly recommend them to anyone in need of a roofing company. They are our roofing company moving forward and they should be yours as well.

Hired this company to restore both my garage and driveway, fix cracks on my chimney, and seal my…read morepatio. In short, the job started well but soon deteriorated into skimping on both material and labor. The end result was nothing (with the exception of the garage floor) was finished professionally. I was hopeful because they very promptly responded to my Yelp request and came out to assess the different repair items. Had asked for an estimate for driveway replacement, they responded that it was okay enough to seal it and that sealing would last at least 10 years before cracking - they would be able to combine this as well as all the other repair items (garage, chimney, patio) for $6500. I went with that offer knowing well that the amount typically balloons over the course of the job as contractors find issues that need immediate attention. Little did I know they would take advantage of "finding issues." On day one, during demolition, they told me the existing garage walls were plaster and that the bottom section, which was bowing, would need to be redone - they floated an additional $2800 for just that section. The next day, before anything was signed, they came back and said that fixing only the bottom section would leave the top part unsupported and it would eventually crack. They recommended replacing all the walls with drywall instead, along with resurfacing the concrete, replacing wooden beams if needed, and repainting. This became the second contract - $11,800, replacing the original $2800 proposal, with wording specifying drywall would be installed "where necessary." I paid this in full upon completion, before any of the issues below became apparent. At this price point, the baseline expectation was professional-grade work - not shortcuts, and not corners cut to save time. After they installed the drywall and painted, parts of the paint started cracking. They told me it was because those sections were actually still plaster, and they swore they "didn't know." To prove it, they knocked on the wall and showed me how you could hear the difference. This didn't add up. They had shown me the walls were all plaster on day one, during demolition. It doesn't make sense that only some sections would be plaster while the rest were properly replaced under the $11,800 contract. And if the plaster was that easy to identify by sound, they would have known well before they ever mudded and painted over it - not to mention that cutting into the wall would have exposed the mesh and plaster underneath. In short: they hadn't actually drywalled the full space as the $11,800 contract called for - and their proposed fix was to charge me another $6000 to do the work already covered by that contract. In hindsight, "where necessary" gave them room to decide unilaterally how much of the space actually needed it, without me being able to verify anything once it was painted over. As for the wooden beams included in that $11,800 scope: none were ever replaced, and I don't recall them purchasing any wood for that purpose. Obviously, I said no to paying another $6000 for work that I had already thought was done. Had them just fix the cracks (the paint and mud still cracked after) and just cut my losses. Other issues: - Driveway sealing: parts cracked within days; they resealed once, and cracks reappeared again weeks later - Driveway holes: poured crack filler instead of grinding and properly patching them - Mud/paint application: applied in a single thick layer instead of several thin coats, causing uneven drying and cracking (per an independent handyman's inspection) - Driveway sealing (technique): same issue - applied as one thick coat rather than the recommended thin, built-up layers - Garage wall painting: rushed and inconsistent - several areas have thin coverage or missing paint entirely - Flooring scope: "epoxy resin flooring" ended up being "paint with resin" instead - a downgrade from what was discussed, though the floor itself came out reasonably well - Chimney cracks: covered over rather than filled and repointed - Property respect: workers entered my house without asking to use my stepstool for painting. It was only later, when I came to check in, that they asked me for a ladder - which made their earlier decision to grab my stepstool without permission even stranger. Both stepstool and ladder were left covered in paint and concrete. They also broke both spigot sprinkler head attachments and left dried concrete on my brand new spigot itself. - Garage door: left with dried mud drips despite being asked directly to clean it up Looking back, the pattern is clear: thick single coats on walls and driveway, corners cut on the chimney, cleanup consistently skipped. Drywall alone for a garage this size should run under $1,000 - not $11,800. Their own quote to finish it was just $6,000. Total paid: $18,300. 2 stars, not 1. The only reason it's not lower is that the garage is technically better than before I started.

Hired them for a relatively modest set of repairs on our home's Hardie Board siding. They were…read moreresponsive and engaged from the get-go, and while my home is definitely a bit of a haul from their HQ they didn't hesitate to travel up to MetroWest to work up an estimate -- and when it was time to get the work done, they brought out a good-sized team who took care of everything in just a few hours. We're pleased with the quality of their work, and would definitely work with them again.

installed an operating system for me and could not have been a better expirience…read more on time, on budget, and did exactly what they promised. would never go anywhere else

I initially hired them to clean my gutters and while he was at my house, he noticed my deck needed…read morework and he said he could do the job. I was in the middle of gathering quotes to re-do my deck, and their quote was the lowest. We were extremely disappointed with the work. It does not look good at all and our friends and family constantly criticize it for poor craftsmanship. Main Issues -Boards are extremely uneven. Some are so close together that water does not drain and it warps the boards. Some were extremely far apart and we had them come back to fix the boards. Very uncomfortable walking barefoot because of the poor craftsmanship. -Terrible paint work. He did not paint the boards through and there's missing paint throughout the deck. They only did one coat and it's already chipping off after one year. They painted on a day with a rain forecast and it poured within 6 hours of them painting the deck. They should have done it on another day, since paint should have at least a day to dry. -They didn't do any paint prep, so they sprayed white paint all over our house, pool pump, and the gas meter. -Nails and screws are sticking out and it's extremely unsafe. They did not put wood fillers over holes even though we requested it, and the pictures speak for themselves. -They ran out of screws and began using nails on my deck to hold down the boards, which is not sustainable and will need to be replaced. We live less than 5 minutes from Home Depot. Lack of attention to detail and consideration for doing the job right. -He did not remove any of the old wooden boards that he replaced even though he said he was going to do that and it was listed in the quote. We were extremely unsatisfied with the work and requested John to come back. It took over a month for him to come back and fix up the deck. He was clearly in a rush and did a very poor job fixing the errors associated with the deck. We brought up 8+ issues and he only addressed a couple of them. The biggest eyesore is the holes from the screws. I purchased wood filler and he said he would fill in holes, sand, and paint over them. He never did. He knew he did a poor job and he left without doing a final walkthrough the second time around. He also didn't seal any of the paint cans before he left. Very unhappy with the deck and it will cost thousands for us to fix it.

Lee was absolutely great. After adding 2 additional vehicles, we needed to add additional driveway…read more Lee dug up and removed the existing soil, and trucked in recycled asphalt. He was quick getting everything scheduled, and the cost was better than I expected. I couldn't he happier with the workmanship.

Fantastic for one day projects. Flexible schedule, fast response time, professional and efficient…read morework. I highly recommend using "Mini Excavator Guy", beats all the big-name contractors in the area on price and availability.

So utterly rude it is unbelievable. With the limited options here in Worcester I was tempted to…read moreutilize this company as their rates were quoted reasonably. But honestly, they need to get an assistant who has experience in customer service. I called and talked to an extremely rude gentleman to get the quote. I had my husband call to setup an appointment based on the quotes I collected and he responded to me "Holy crap that dude was rude". This is coming from a man who has much more patience than I do. This is *not* how you run a business. No matter what your business is, customer service *is* part of the job. You could be the best chimney service in the world, but with an attitude like that, you'll get the business you deserve. Bye, try again.

We were looking for a chimney liner for our very old house. The chimney has a bend in it, and the…read moreroof is very high and steep. We had other people look at it and tell us they wouldn't do the job. Safe Side Chimney accepted the job and gave us a very reasonable estimate. They were very efficient, very nice, and stuck to their estimate. I recommend them!!

I highly recommend. I called them last minute to help build my vanity, and they got me in the next…read moreday. They did an excellent job with the vanity and were very polite.

I wish I could give Egama Roofing 10 stars! We had a contract with Egama for replacing roofing on…read moreour shed. It was quickly finished and well done. We were also having them replace a skylight over our addition. The skylight had leaked off an on since it was installed 20 years ago. It had been looked at by several companies over the years and no one could provide a solution . The skylight replacement was a problem because they could not find a replacement to fit the measurements. The guys came out several times. A couple of days ago, Elmer came out and spent some time making noise on the roof. When he finished, he said that the skylight would not leak anymore and that there was NO CHARGE for all the work they had done. As it turns out, the skylight had been installed incorrectly which is why the measurements were off. Elmer took it apart, figured out the problem and reinstalled it the right way. I repeat, NO CHARGE, event though we agreed to pay over $1,000 for a new skylight. He said he wouldn't do a job that was not needed. Yesterday we had a torrential rain and there were no leaks! I asked Elmer if he was the boss and he answered modestly that he was a "team member." In fact, he is the owner of Egama. Egama is an excellent, reasonably priced roofing company. Most important it is run with honesty and integrity!

During the pandemic, unfortunately our roof started to have some problems. We have asked a few roof…read morecompanies for estimate. We found Egama roofing from GAF as certified contractor. This is our first time working with them and they are awesome! Both owners, Miguel and Elmer came together, explained every details to me, and provided us very reasonable price and best warranty. Yesterday, Miguel and Elmer with their crews came at 7am, they have done by 4pm, They also fixed a few deck issues even without we asked. very impressed their excellent job. I strongly recommend Egama Roofing! Thank you!