After lightning struck my house in early May and put a hole in the roof, I found myself…read moreunexpectedly thrown into the search for a reputable roofing company. My home is 105 years old and roughly the size of two standard Capes, so I knew this wasn't going to be a small or inexpensive job. I'm not one to make decisions lightly. I contacted four different roofing companies. One took over three weeks to get back to me with a quote, and only after I followed up. Not a good sign. The other companies responded promptly, with pricing in a similar range. But Nor'Easter Roofing immediately set themselves apart. From the very first interaction, Rob (the owner) took the time to explain the insurance process to me in detail. If you've ever dealt with homeowners insurance, you know how complicated things can get (especially with depreciation and recoverable amounts). Rob patiently walked me through all of it. He didn't just quote the job, he acted like a partner in the process! The job itself took two full days, and the crew was nothing short of outstanding. They showed up at 7 a.m. sharp and worked tirelessly until 7 p.m. both days. Their professionalism, work ethic, and attention to detail blew me away. These guys worked their asses off and it shows. The finished roof gave my historic home a brand-new look. It's honestly the best-looking roof on the street - hands down. I wouldn't hesitate for a second to hire Nor'Easter again. Rob is deeply knowledgeable, detail-oriented (as picky as I am!), and committed to doing things right the first time. That kind of one-on-one service is rare and it's what makes Nor'Easter exceptional. Oh, and the cleanup was immaculate! You'd never know they were here! If you're looking for quality, integrity, and craftsmanship then you need look no further. This is the roofing company you want.

Rob and his entire crew at Nor'easter roofing did an AMAZING job on our new roof. From the first…read morephone call to them pulling out of our driveway they were responsive, professional and efficient. They showed up when they said they would on time and completed the project in one day. They were neat in making sure that the area was well protected and then completely cleaned up when they were done (including removal of all of the nails and debris). The roof itself is beautiful and really upgraded the look of the house. I would highly recommend him to my friends and family with confidence.

So many 5-star reviews from Upton residents getting their roofs re-done by Kevin's team…read more. In my case, my 1980 Colonial would be getting its 3rd roof, so it had to be redone from scratch.. The team also fixed a leak I'd had in the garage for years, and also put on an excellent ridge vent and took care of some rot (replaced boards) on my soffits & trim. Our house has gutter guards - not installed by Heritage. When, in winter, i saw a problem with my gutters clogged/not draining, Kevin came over with his ladder, went up, removed the gutter guard, and cleaned out the down spout front and back of my house - for free... I had been calling around for gutter cleaning estimates (tough during winter) and one vendor pretty much said "you have to replace everything" without even seeing the job. (probably $1000 at least)... Then I called Kevin... Heritage has so many 5 star ratings for a reason.. and I'm adding mine.. Thanks for your professionalism and attention to detail. I would highly recommend Heritage. Great team Kevin....

DONT USE THEM trust me windows came in wrong installed anyway Kevin never returns your calls or…read moretext they replaced the incorrect windows but one you can barely open said he would get me another one eight months later still not rectified I paid him in full in good faith he would fix the problem not done yet with very to no communication with me I sent a compliant to the bbb his response to them was I wasn't a customer of his so I had to prove it by sending a copy of my receipts to them 13000.00 dollars later still not rectified good luck if you take a chance he will rip you off sad because we live up the street from each other if he will rip off a neighbor he rip off anyone if I could give no stars I would but gotta pick one he will act like your best Freind but after you pay him good luck he disappears

I received three quotes for a $10k + roofing job and Superior had the most thorough proposal…read moreoutlining every detail of the job to be performed. One of the other quotes had some detail and the third had limited detail. This was for a home sale so it was important that the job was done right and there would be a detailed record of the job performed. Buyers will see that all of the plywood below the shingles was replaced, adequate ventilation created, and a company that has been in business for a long time w/a good reputation did the job. Pricing was competitive - sure we could have saved a few bucks taking shortcuts but why skimp on such an important job? The job site was left clean and the company followed up to make sure we were pleased with their services.

I am combining two service appointments…read more They did our roof a few years ago. There were no delays. They came on time, did it in a single day, and did our bay windows for practically nothing. The price was fantastic. They cleaned everything up ok. For the Roof, i'll give them 4 Stars The second is a review of their Window services. Very Good at: Window Selection - we love the windows Subcontractor Selection - we loved the contractor Below Average: Customer Service - 2 attempts at contact were ignored. We expressed to the estimator that we really wanted the windows installed in 3 weeks, and it took the estimator 2 weeks to get us a final quote and a contract. Timeliness - 8am appointments were never met by Superior Roofing (the sub however did show up early!!!) I penalized them because of the customer service issues. For the Windows, 2 Stars. Average them together, and we 3 stars.

Pedro helped us with our broken window and fixed it same day! The pricing was competitively and the…read morequality of work was great! Pedro was extremely professional and would definitely use again!

Review: Contract Signed, Deposit Paid, then they asked for $5500 more to start the job. (Proposal…read more#16872151) OCI360 Exteriors sent out someone to look at the project (June 7, 2024) and spent a few hours measuring and talking about procedure and policies etc. He gave me a quote within a few hours and even offered to lower it if we would pay cash. He called his boss while we were sitting there, who offered an even better price if we would let them put a sign up and pressure us to agree to terms on the spot, which I said I would not do without my spouse. They sent the proposal (June 18, 2024) and we agreed to terms that day or the next and I signed the contract. They sent an invoice for the first third of the work (June 28, 2024, I didn't see this the first time, and requested that they resent it on July 1, 2024). They sent the project manager out to look at the job (On or about July 3, 2024) and look at logistics. He told me that once the deposit was paid they will file a permit the same day with our town. I texted them immediately after the deposit was sent (July 8, 2024) and my phone rang within 10 seconds. They said they mismeasured the job (two weeks earlier) and it would require $5500 more for them to do the job. This was a 68% increase over the agreed upon (signed contract) price. They asked me how much my other offers were for and I said I wouldn't tell them that and that I expected the company to hold up their end of our contract. I do not think they are losing money at all. After two weeks since I paid and they have still not filed a permit or delivered a dumpster as promised. The project manager texted me today to say that his office would start processing the return of my deposit as they would not do the job unless we agreed to pay 68% more than the quoted, signed upon price. If this review is still posted here, then this matter has not been resolved, and my money has still not been refunded.

Very impressed by the professionalism of this company. Responded in a timely and friendly manner…read moreto all communications. Outstanding work removing old and installing new, covered gutters on my home. Pleasant work crew, who cleaned up really well after the job was complete. Highly recommend.

Jim and his team worked with us to fix our roof and build a beautiful portico to add curb appeal to…read moreour house. Jim is reliable with communication and his team was quick, clean and so very kind! We have loved our experience with them and will use again in the future!

Recent roof replacement and was impressed from start to finish. A recent storm put a hole in our…read moreroof and needed to be fixed causing us to replace the whole roof! Recommended by my husbands co-worker, Michael was awesome to work with. Very responsive and helpful. Prior to the big day, they delivered the supplies and dumpster and on the actual day the crew arrived ready to go! They quickly set up the protective nets around the whole house and then stripped the old shingles, fixed the hole and replaced bad boards. This was my first roof replacement and I had no idea what to expect, but they were done so quickly! They were there approximately from 8-2ish, if I remember correctly. They did a great cleanup job as well. I was going to write a review when this was done a month ago but forgot. To my surprise, a cookie delivery came today thanking us for our business! What a thoughtful gesture and great way to go above and beyond! We'll definitely call on them for our future needs.

From our initial meeting with Michael G right through project completion. Our window and siding…read morereplacement project went off without a hitch. Michael G was very helpful throughout the process and never left a question unanswered. Then Matt and his crew arrived. WOW. What a great crew of professional craftsmen. The attention to detail was incredible. Matt let us know what the plan was daily and the crew was outstanding. I would recommend Northeast Home & Energy without question. I can't say enough about these guys. Thank you!

This past summer, we had a section of our roof replaced. The job was done quickly and cleanly with…read morelots of communication and just plain old professionalism. -- At the same time, we had some work done on our laundry. This involved a vent pipe being run through the roof. -- This winter we had some leaking that looked like ice dams. We called Golden Group and they sent some people over. They quickly diagnosed the problem as something about the gasket around the new vent pipe (not ice dams, yay!). The problem wasn't caused by them, but they fixed it anyway. -- The bottom line is: good quality, speed, clean, professional, and excellent cuatomer service.

Excellent experience. Highly professional from the very first interaction. John was my main point…read moreof contact. Excellent service. They were not the cheapest quote, but they were the most thorough and well-thought out. Scheduling, payment and installation all went like clockwork. Exceptional crew, highly efficient and professional, cleaned up well. Excellent communication throughout. Got a beautiful new roof that I'm very happy with. Highly recommend without reservation.