remodeling an old kitchen where little was level, straight or square. Neponset plastering boarded…read moreand plastered walls and ceiling and now it looks perfect at a good price and I feel I got more than my moneys worth.

Just had Neponset Plastering do some work at my home. Even though the job was not a big one they…read morewere and are professional in doing a great job. Meticulous and precise.

Even though their pricing was at the high end of the estimates we received, i chose them because…read moreof: their great reviews here and elsewhere; affiliation with WBUR public radio and Historic New England; their estimate was extremely detailed; and they work on a lot of old houses. I expected their attention to detail and customer service to be just as detailed as their estimate but they fell far short of meeting our expectations. If it weren't for me directing the painters each day, we would've had a number of areas that were either not painted at all, not properly prepped, or painted the wrong color. I gave one star because their painters did an acceptable job...but only because I had to manage them by myself. They needed direction, which the project manager Pete did not provide. And when he was here he never gave me a heads up; if I happened to notice Pete was here he would disappear before I could get outside to look at things with him. At the end of the job, even on the last day, he did not meet with us when punch list items should have been reviewed. They also refused to do the last bit of work we planned on. It was estimated separately because they were still discussing with us which floor sealer to use and another contractor had to install the gutters first before they came back to paint them. Pete, backed up by Nigel (the owner) decided they didn't want to work with us anymore because they "did not meet our expectations." Normally if a business admits to not meeting the expectations of their customer, they try to correct the problem to make the customer happy. In this case, apparently because we complained about the above issues as well as some damage to our antique hardware and floor, they dumped us with 1-2 days work left to do. (They didn't have to honor the second estimate because we hadn't paid a deposit yet - they hadn't billed us yet, though we technically had a verbal and written agreement via email). Lesson learned, if you arrange work on a separate estimate, be sure to pay the deposit so they are locked into finishing your job! When invoiced, they tried to charge us for work not done (I knew this because I was here everyday managing the job) so i had to ask them to reduce the bill by that amount. When I received the adjusted invoice, I asked for a discount due to our dismal experience, the amount of personal time I had to spend managing this project, as well as the damage that they did not address. The owner responded by threatening to have his lawyer put a lien on our house instead of first trying to make this right, which is the number one tenet of customer service. Incredibly disappointing and confusingly awful customer service. DO NOT HIRE THEM.

Just a quick note to let you know that Alex did a great job this morning with the final touch ups…read moreand leaving the house spic and span. He couldn't have been more pleasant and professional. Thanks for everything. I have enjoyed working with you not just for the bathroom but previously for the work you did in the overall house renewal the past few years. Charlie W.

Geovane and his crew did a less than average job on the hardwood project we had them do in Newton…read morelast year. When a warranty issue came up with the laminate floor in a section of the house, he told us several times that he would go by and address the issue. Never did. Then just stopped returning calls and texts. It's strange because it was a pretty easy fix and clearly their installers fault. I understand that mistakes happen, but its how you handle those that should define you as a company. We were first blamed, then lied to, then simply ignored. Not a good look in my opinion.

Geovane and his team did a great job on my floors. The price was the best I found, and the work…read moresurpassed my expectations!

I have used Royal Contracting for both small and big jobs…read more Always excellent communication,punctual,considerate and helpful. Always pleased with the results . I highly recommend this company.

Still need him to do the job. I think all will be well. I told him to go ahead with it and hope it…read moreis next week Fabio just finished and we could not be happier. It was a difficult job to access some of the shutters and they were vinyl and harder to hang than wood. We have had so many laborers here over these last 40 years and Royal Contracting was among the very best. Their price was very fair. Very.

If I could give 10 stars I would. Excellent communication, friendly, helpful, and trustworthy…read more Would highly recommend!

I asked Boston Exterior remodeling to replace 22 windows and replace siding on my house in…read moreSouthborough MA. The work was done in a timely fashion-with frequent requests for payment-Cash only- at every step. The house looks great-on the outside! I was informed after the work was already underway that they wouldn't be doing the inside of windows. They also used windows not Energy Star rated for MA. So the interior of my house is a mess with unfinished windows- multiple plaster walls crumbling! They also replaced only two of the three outside lamps that were agreed upon-placed the storm doors back incorrectly and put molding over a couple of doors that was never requested. There was never a final walk through- and there were three screens placed which already had holes in them. My ignorance is the reason for most of these issues-I assumed the windows would have correct energy rating-I never knew that windows could be unfinished when you pay for replacement windows. I also got the impression that the final walk through by the Contractor would also finalize some of the "slush fund" money that was made available for any unexpected expenses. I did mention the defective screens and the missing lamp to site supervisor 'Luis". The owner of company never came out to check on work-Oh-just one more thing-the dumpster that I had to pay for? his guys brought trash from other work sites to fill it up! This all occurred summer 2024-I have been too occupied with medical issues to take any action on this -but really?! I just want others to be more cautious!

Josh did an outstanding job. He used a grinder to prep the surface and the paint he chose was an…read moreexact match with what we asked for. Work completed in a timely way. Only good things to say about this contractor.

In March a good friend of mine called me up and said that he found a good painter for me for the…read moreright price. He also recommended that I would do it right away. I called Josh and talked to him about my house that is huge and old; as I told him, I needed to repair the windows before the paint job could be completed. Josh said that he knew a carpenter who could do the windows and would paint the house after the repairs were done. As it turned out, I needed to get 27 windows fixed. So I had a bargain, a good carpenter who was ready to go up three stories to get my windows on the top floor and a painter who was going to paint my three-decker. Eventually, J&J came after all the repairs were completed and painted my house in 10 days. They were extremely efficient, professional, and pleasant to deal with. They answered my concerns by scraping, sanding, and caulking all surfaces. They used primer and good paint. Some of my neighbors came over to Josh to ask him whether he could paint their houses too. There was no drama, no mess. They told me in advance to inform other residents not to use the common area for a day or two. I definitely hope to hire them for inside jobs and recommend them for outside painting.

Joey and his team completed a kitchen renovation for me and I couldn't be happier! Great…read morecommunication and really brought my ideas to life and the quality of the work is beautiful! Completed on time and within budget too! Would highly recommend to anyone looking to get a renovation done

Fast and Fine Carpentry was hired to repair and rebuild a rooftop deck at a Beacon Hill…read morecondominium. While the quality of the work was quite good and the project was completed on time, the owner of this firm is very difficult to work with: 1) He gave a very vague quote, giving the impression that the total cost was much lower than expected ($5,100 versus $3,600.); and 2) upon realizing this mistake, the owner never apologized but instead threatened to sue us and file a mechanic's lien when we tried to compromise to reach a resolution. The owner lacks business acumen with little no understanding of business protocol (that in quoting a job, he needs to separate labor from material costs and that this should be done on one estimate, not broken into two separate invoices, or start a job before all the signatories have signed an contract.), and, worse, resorted to racist and inflammatory comments during our later interactions to resolve the matter. This firm may appear to provide better pricing than competitors, but the owner is a very immature young man and cannot be trusted to any serious project. Do not take the bait!

These guys came in at a great price and did such fantastic work I really highly recommend them. We…read moredid a bathroom remodel and they really gave the room a facelift, the tile work is beautiful and they worked around our schedule . We will be hiring them again for an outdoor project in a few months, 10/10 service

Great experience working with Jaeder to remodel our downstairs bathroom. He was a responsive…read morecommunicator over phone and text, and his quote for the job was clear, transparent, with fair pricing. Moreover, he and his crew did great work (the tile work in particular was flawless), and he stayed on time and on budget. We'll definitely use Betterment again for all our home reno needs.