Absolutely amazing hotel stay before my cruise. This hotel is clean, convenient to shopping and…read moreplenty of restaurants/bars. Walking distance to a Publix, the mall, bakery, etc. The hotel checkin is on the 6th floor, the first floor is mainly a seating area and concierge. They offer free hot breakfast, mini fridge and microwave in the room, cruise shuttle at time of this review is priced at $12 with pick up times at 10a, 11a, and 12p. If you miss breakfast, they had breakfast bags with fruit and other grab and go items. You will need your room key to access the laundry room and guest floors. There is no carpet in the room I was in (basic king- not the elite level) and pets are not allowed. Service animals only. The hotel has a lobby bar, three restaurants are located right next door (Sproutz, Batch Gastropub, and Shahs of Kabob). I dined at Sproutz and Shahas of Kabob and both are good, but they are not affiliated with the hotel. I stayed 3 nights prior to my cruise and I really enjoyed my stay. The air conditioner worked with no issues, pillows are very soft, bed was firm, but not uncomfortable and I slept better in that bed, than my own. There is a master light switch to control the overhead light in the entry and bathroom. You can operate them separately (it just takes some flipping of lights to figure it out). Decent water pressure and nice, hot water at night. Morning time I suggest getting your shower in early. Hot water is still present but not as hot as it was the night before. Tip- I took my shower at 5/6am the morning of checkout and the water was hot and perfect for a nice shower before leaving for cruise. Staff was always smiling, friendly and willing to assist. Carlos at the concerige desk is very helpful, ask for his recommendations and he is more than happy to assist. The 7th floor has the laundry facility, but many machines were out of order. This is going on my pre cruise hotel list because it was the perfect hotel and the perfect location. It was about a 15min ride to the cruise port and airport. The cruise port ride was booked for 8am, so I beat the 9am bumper car cruise port traffic. The video I posted is short and quick, but a glimpse of the room

My daughter and I stayed here for a night for a quick getaway to the downtown Miami area. The…read morehotel is very nice and it's in the quiet area with a small view of the city. I checked in on the app the day before and picked the room. We parked in the garage, went to the lobby, and got our room keys. As we went to the room, there was a sign on the door indicating the room was occupied. I was surprised and ended up going back to the lobby to see what happened. It turns out that the app was glitchy and we were put in a different room number. The lady behind the counter made adjustments and we were able to stay on the same floor as what I originally picked, but in a different room. The room had a king bed, a fridge, microwave, a TV, drawers, and a bathroom with a shower. It was very clean. We got two drink vouchers to redeem at the lobby/pool bar, which was a plus, to enjoy while we were at the pool. The hotel has a fitness center as well. The continental breakfast provided a selection of coffee and juices for the beverages. The food items consisted of a waffle bar, different types of pastries, and breakfast foods to choose from. They offered a little more than some of the other locations I have been at.

Customer service was exceptiona! I had an issue with a duplicate charge due to my own…read moremisunderstanding and spoke with the Hotel Manager, Jason who was professional, swift and committed to ensuring my issue was resolved satisfactorily and timely. Thank you @Jason for your excellent customer service! I have visited this property a couple of times and will revisit.

Hilton Diamond member here, but I don't usually stay at Embassey Suites. We stayed here the night…read morebefore embarking on a Royal Caribbean cruise. We were quite impressed with how much room there was. Last time I stayed at an ES was over 10 years ago. - I'm not a fan if dark interiors, because it hides dirt and grime. However, it felt clean enough - Sofa bed was not very comfortable but most of them aren't. Other beds were nice and comfy. - Breakfast was a mad house, but good food. - Evening reception was crazy too. 2 drink coupons per person and long lines for the bar. Pretty sure everyone here was a cruise passenger. - Walking distant to local stores if you want to pick up last minute items for the cruise. Overall, good experience. Thanks ES.

Incompetent, un-professional , non-helpful Jerks. GO SOMEWHERE ELSE. I flew in from another city…read morethese morons CANCELLED my appoint 3 days before the date. Wasted my time and money.

Orderly, efficient and Covid Safe/ Compliant. I went to renew my passport. Made the appointment…read moreonline. Checked in with security guard, was promptly allowed to enter 15 min before my actual appointment. Handed over my documents for review, immediately tended to by a friendly employee in one of the counters. Took photo on the spot, fingerprints, etc. Actual sitting /waiting time in lobby - 25 min. From arrival to departure with my new passport In hand -- 80 minutes. Make an appointment, be organized with your documents and bring cash to pay.

Siempre eficientes y muy amables. La sala de espera pudiera ser un poco mas comoda y faltan…read moresillas. A veces se llena de gente hasta el pasillo de afuera del consulado.

Ii would give them No stars if possible. After getting there at 6 a.m. they refused anyone without…read morean appointment (although they are already processing my visa and have my passport, all i needed to do was drop off proof one document to complete the application they had already accepted.) Additionally, you call and no one picks up. All you get is an automated message and its absolutely IMPOSSIBLE to make an appointment..... Horrible!

Super friendly staff. Easy check in. Awesome restaurant with…read moremany options for brunch and dinner. Bkft included come even with specialty coffee!

Check-In: I really appreciate how Hilton allows early…read morecheck-in through the app and gives you the option to select your preferred room. However, there seems to be a disconnect between the app (offsite) and the actual property (onsite). I checked in, added my card, and chose my room in advance--only to arrive and be told I needed to provide my card again, and the room I selected wasn't available. I was told the guest had been there since 2 days before, which suggests they extended their stay. If that was the case, I should have been notified in advance rather than being treated like I was mistaken or unreasonable. Room: The room felt dated and had quite a few noticeable imperfections. Very small. The bathroom wasn't thoroughly cleaned--there was visible dirt and hair left behind. The bed's underliner was stained, and there were multiple cosmetic issues like gashes, chips, and dents throughout the space. The shower had very low water pressure. We ended up doing some cleaning ourselves just to feel comfortable, which really shouldn't have been necessary. Staff: The front desk staff was pleasant, and Ariel in particular was friendly and helpful. However, the housekeeping and maintenance teams seem to need additional training, especially when it comes to cleanliness and guest readiness. Check-Out: Smooth and easy. I was able to extend my checkout time without any problems, and I received my final invoice before even leaving the city. Parking: Unfortunately, there is no self-parking. Valet is offered at a steep $60 per day. We opted to park on the street and feed the meter every 3 hours, which was still more affordable. As expected, parking in Miami Beach is a challenge. Overall, I was only in town for a wedding and didn't expect much however, I expected more for Hilton. Especially on Miami Beach where there are many boutique hotel options I went with a brand I knew. Mistake?

Came into Miami for business and we've had a hard time finding our, home hotel, when we're in town…read moreand we thought we'd try the EB. Has a distinctly European style to it, but I'll tell you we booked through Expedia and I've got a suite room that had a separate setting area with a desk with two sliding doors king size bed with a decent TV. I will say that the additional sound bar is weird because it doesn't sync up with the TV so you get a little bit of a lag or an echo and the TV doesn't turn up by itself nor does the TV mute and allow you to play the sound bar separately so there's a little bit of a disparity. Also, we had trouble with our air-conditioning, but once I pointed it out within an hour, the maintenance man had fixed the air-conditioning for the whole fourth floor because I was in a room about 15 rooms away from my coworker and both of us had a hard time sleeping last night because the lowest temperature we could get the room was 73 which doesn't sound bad but if you're trying to sleep you need to be in the high 60s. Another weird thing is they don't have a refrigerator in the room, but they have a refrigerator on our bar and so I had to get creative with putting my water and stuff in there to get a cold. I'd rather just have a fridge. But the big one is the shower shower is just amazing. It has as many showerheads as you could ask for I think two on the ceiling for coming out of the wall plus the one that is mounted to a hose. My room also had a bidet, but I didn't give that a shot but definitely would stay here again. We sat at the bar one night and had probably some of the best bar service we ever had a restaurant was pretty decent. Did a separate review for Miranda Mediterranean. The last thing I would say is the mechanism that holds the toilet paper roll in my room was installed upside down so anytime you want to use the toilet paper. It would slide off and go onto the floor so it was installed upside down so some weird stuff but definitely the room itself was cool.

We overnighted for a couple of nights at the EB at Miami Int'l Airport after a recent trip to the…read moreKeys.... The hotel and room are nice, "European-styled" architecture... hence the name. Room was spacious and very comfortable... bar area lively in the evening. We had a King Suite! Service generally good throughout the hotel .... EXCEPT the front desk, both staff and managers. I advance, I purchased as advertised "romance package" upon arrival, sparkling wine, roses and chocolate-dipped strawberries to be in the room. Upon arrival, nothing in room. I visited with the evening manager, and all would be fixed the following day. On Day 2, I stopped by the front desk to confirm all would be fixed that day. When we returned in the evening, the flowers showed up, but no bubbles or chocolates. I re-visited the front desk again the evening, and they were bewildered that things still weren't right. I went to the bar myself the retrieve the bottle of sparkling and glasses, the chocolates were to be delivered to the room. When the chocolates did not arrive after a couple of hours, I returned to the front desk yet again, to be told the kitchen was closed, so no chocolates that night. We checked out the next morning, having never received the full package. I was promised a call by the front desk manager, which never came. Total fiasco! Clearly, hotel managers are delegating responsibility for getting things done, not taking ownership interest in guests issues to solve them. Very disappointing ... we won't be back! Do not recommend EB Miami!

Came here on October 21, 2025, which was the last possible day for the Ley de Memoria Democrática…read moreprocess -- so yeah, total chaos outside. People everywhere, folders flying, nerves running high. But once you get inside, everything shifts. It's calm, professional, and surprisingly well organized considering the madness in the lobby. The security guard at the front was super helpful and told me there are a bunch of different consulates in the building, so make sure you know which floor you're headed to before showing up. The Spanish Consulate itself was very structured and polite. They move people through fast but not rushed, and the staff were kind to everyone I saw. Heads up: they do take your original documents, so bring extra copies or scans for yourself before you go. That part makes some folks nervous, but it's part of the process. Honestly, I was there about two hours total and everything went smoothly once I got past the door. The staff are clearly doing their best to handle a huge crowd, and they were patient and professional the whole time. If you follow the directions, come prepared, and keep calm, you'll be fine. It's busy because everyone's trying to reconnect with their family history -- that's kind of beautiful, in its own hectic way. Pro tip: show up early, bring water, and have your documents in order. You'll survive it just fine.

Apreciados Sres: Hace unos diss me persone en el Consulado…read morepara renovar mi carnet de conducir espanol con la sorpresa de que el oficial en la entrada me da un formulario donde me indica cada una de los documentos que debo presentar como ciudadano espanol y veo en el punto 4 que solicitan un certificado de aptitud psicofisico expedido por un medico con una fotofrafia mia y el medico debe firmar encima de la foto asi como firmar al final del certificado debe ser en espanol y especificar que yo estoy en perfectas condiciones fisica y mentalmente apto para conducir sdemas adjuntar el no de licencia del medico y se debe imprimir en papel membretado del centro medico y se estampara tambien el sello del medico. primero yo soy ciudadano espanol y aunque resido en la florida no tengo porque cumplir con estas estupidas exigencias que ni voy a solicitar ni las voy a conseguir con ningun medico en mi ciudad. Ni el medico es un irresponsable de emitir un certificado en estas condiciones y tampoco se va a convertir en un payaso ante el Condulado Espanol en Miami. Obviamente tampoco voy a recorrer la ciudad buscando un medico para que me emita un certificado medico como si yo fuera un titere del mi Consulado Espanol en Miami. Verguenza les tendria que dar entregar este formulario con esta clausula N4 y ademas no tengo porque desvelar al consulado espanol sobre mi salud y tampoco a la DGT de Espana porque en Espana no se solicita nada similar para renovar el carnet de conducir a un ciudadano. No soy yo ciudadano espanol? Cada ano que pasa veo menos servicios utiles para los ciudadanos espanoles. Da pena ver como trabaja este consulado. Que tengan muy buen dia. Jorge Soler

I would not advise any of my fellow Jamaicans to renew their passport through this office. They do…read morenot answer the phone, and when they do, they seem bothered if you call multiple times. I've also experienced them speaking to others while on the phone with me, which is very unprofessional. I submitted my passport application in September of last year. I was later told that additional documents were needed, which I sent in early November. My passport is still in Miami. I was then advised to come in person, which I did on February 10. It has now been almost two months since then, and I still have no update. This system really needs to be improved. I urgently need my passport.

They never answer the phone.. its been 7 months and i still dont have my Passport. i called…read moreJamaica and they told me that my passport was mailed to the Miami consulate.. i paid for FedEx, and i was told it would be mailed by FedEx from Jamaica, so I'm confused as to what i really paid for. This place needs to be investigated.