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    Consult with Rana Ryan

    5.0 (1 review)
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    1 year ago

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    1.9(8 reviews)
    0.2 mi•Bryant, Elmwood Village

    Got certified in Adult as well as Youth Mental Health first aid here the facility is open and…read moreinviting and I appreciate what they're doing for the community. They do good work.

    Do NOT do business with this company. I paid my co-pay in the office, and almost a year later they…read moreare still billing me for those services - despite the fact that I got receipts and have sent them copies of the receipts multiple times. They keep saying their billing department will get it fixed... then they don't. Also, when I first started seeing a counselor here, they were unable to tell me the cost. I finally got an estimate, and then several months later received the first bill which was for a significantly higher amount than I had been given. I'd already had several appointments by this time and then was suddenly out a lot more money than expected. The therapists don't do prescriptions, and they don't tell you that there is a completely separate (and very high) charge for the brief meeting with the person who does prescriptions. If you need to make a change or get a refill - you guessed it, it's another full charge for a visit. I tried to reach them via the chat on their website - they have you go through a bunch of hoops, provide your name and number and address, and then... a message that nobody is available and you have to call. After waiting on hold for a while, the phone just went to a voicemail and said they will call me back. SURE they will. What if I was having an actual mental health crisis? I hate to say this but the skills of the counselors don't matter when my entire interaction with the company is causing me massive anxiety and financial challenges. I am now worse off than before I started seeing anybody here and completely regret the entire experience.

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    Consult with Rana Ryan - c_and_mh - Updated September 2026

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