BEWARE! This business is using a phone number previously owned by Experian. The numbers are exactly the same - only the toll free prefix is different. When I called, thinking I was connected with Experian and asked about lifting a credit freeze, the employee (Jenness Kissman) did not tell me I was talking to "Consumer Information Bureau in Pompano Beach, FL" but she did ask for information about my Experian account. When I gave it, she tried to sell me protection for my social security number. That's when I realized something wasn't right. Unfortunately immediately after, several fraudulent charges were made to my credit card account. I question the ethics of this person and the company she works for. BEWARE! read more

A person from chase gave their number telling me that was experience number. When I called I did not hear the welcoming sound from experience, and a man was trying to convince me to pay him $350.00 to protect my credit report. I became worry, and I called experience by a number in the internet and the men was lying to me. Do not trust them. In these days every one is trying to still your personal information and money. read more

Funny thing that all the five-star reviews are from the last decade, and CIB's methodology hasn't changed. First, it pretends it's Experian. "Cory" (who's apparently been there for at least five years) did the same: play the friend, explain how vital it is to have this coverage, yada, yada, yada. Initially, I was considering it, but I needed specific help about an issue with Experian's app and website, and I needed time to think if this "family coverage" was worth $510. "Cory" referred me to Experian's IT department, but I kept getting shuttled to voicemail that was never answered. "Cory" called me several days later, leading with his sales pitch. I told him I wouldn't buy any coverage until I could get the glitch fixed, and if he couldn't help me, could I speak to his supervisor. He said he'd have his boss call me. Later that day, "Tim" called from the same phone number (but when I asked, he gave me the name "Consumer Information Bureau), and made a pitch that was much more catastrophic, emptying bank accounts, voiding Social Security records, etc. All in all, it actually sounded threatening, that the company was basically a protection racket. I'm now also wondering if the daily texts from "Experian" were generated at CIB, and even wonder if they hacked my access to Experian to scare me into buying their "product." read more

I called what I thought was EXPERIAN. I somehow got switched to this company. They tried to sell me a lifetime identity theft protection for $360. Several times I asked the name of company and I was ignored! I call Transunion and was offer the same service for FREE. BEWARE! read more

Seafood Kitchen Jacksonville, Fla has the BEST SEAFOOD EVER!!! Please take a chance and try it and I promise this place does not disappoint!!! I got the 1.5 lb crab legs Ans they were delicious my boyfriend had Trigger Fish blackend of which he had never had Reigger fish before Ans he loved it!!! Be Hungry!!! Coleslaw is Mayo bases & total yum yum!!! read more

It's a scam the info you receive is the same information you can get for free from any bank total rip off $360.00. They also use a Experian phone number to seem legitimate read more

Scam. Due to ID theft, I did a quick search on Google for Experian's fraud line. I got this number instead. Bob Shields answered the call, I gave a short explanation of needing to dispute something fraudulent. He immediately starts pitching without giving me a chance to speak. Right then, I had a feeling that I did not reach Experian. I asked him how I can dispute my credit. He never told me how to dispute but kept telling me to buy some $299 ID protection service. I asked how do I resolve these issues and he's goes by buying this right now! Are you kidding me!? He then asks how my credit score was and I told him. He goes well it's not bad but not perfect either. It's ok, I guess. This man tried every tacky sales scare pitch to convince me I needed this. Never once did he disclose he was not with Experian. I finally point blanked asked if I called Experian. He didn't confirm or deny and said he works with all the credit agencies. Callers beware. read more

I was skeptical when I first gave Consumer Information Bureau my money because some bad reviews I read. I can say that I am so glad I'm the type of person that makes my own decisions and I don't go off what others say. The bad reviews that you read are because those individuals didn't bother to read everything. Of course there is a fee. Nothing good is free in life. Someone said that Credit Karma is free and does the same thing. No it doesn't!!!! Credit Karma also doesn't protect you from the Dark Web. If Credit Karma did the same thing, I wouldn't have been scammed out of $2100!!!!!!! And if people just look around, all the good companies charge a fee. Places like LifeLock, ID Shield, and Identity Lock all charge. The only difference is they charge a monthly fee for the entire time you are on their program. Consumer Information Bureau charges ONE fee and you don't need to pay anything else EVER!!!!! Yes if you call Experian you are transferred to CIB, but that is because they are partnered up together. If it was truly a Scam, they could not have had their number related to Experian for 21 years. Please do your homework before believe the negative reviews. read more

This business, and Bob Shields whom I spoke with, is not related to Experian despite intentionally using the old 1-800-EXPERIAN phone number that Experian used. Maybe their product is legit, maybe not. Doesn't matter. They are using shady business practices to try to get you to buy a $297 credit protection product when you have inquiries about your Experian account. Beware. read more

Scammed my mother and others for their $99 to being the $300 plan to fix your credit. These people should be ashamed taking advantage of the elderly and unknowing. Go to credit karma DOT com and fix and monitor your credit for FREE!!! read more

I think they scammed my mom. Plan on calling during business hours to demand my money. I will file a complaint with the BBB if needed.

This place engages in fraudulent business practices. My mother misdialed Experian's number, which wound up being this company's unlisted 800 number (obviously by design). An agent named Cory posed as an Experian employee and tried to sell her an identity theft protection product. When she would not give her credit card info, he encouraged her to buy a Visa gift card to pay for it. By intentionally using a phone number close to Experian and pretending to be Experian when they answer, they have designed their system to fool unsuspecting and vulnerable people simply looking for help with their credit. You should be ashamed of yourselves! read more

I got divorced years ago and was left with a lot of debt. Not one big pile but lots of small things that over time turned into a big mess. I felt stuck with NO Options. I was planning to file bankruptcy. A friend suggested that I look at restoring my credit to see all my options. He told me about Consumer Information Bureau. They met with me and quickly understood my situation. It turns out there are many people just like me. The program was easy to follow and I saw results quickly. As a direct result, I was able to get a car loan and I am receiving pre-approved credit cards in the mail. I was shocked as NO ONE has mailed to me in years! Today, I can rent a car, book a hotel room without debit card hassles. I have financial freedom that I thought was lost. Consumer Information Bureau gave me HOPE and provided results. read more

This place should be closed down. They want 299.99 to "save" you from the dark web and tells you that only them can unfreeze your credit with the credit reporting bureaus. Really? In one phone call I unfroze my freeze. Didn't cost a dime. read more

Finally got our refund. Still think the identity theft services are a complete scam but their credit repair services may be ok.

I recently became a customer of Consumer Information Bureau and could not be any happier. I feel like this was money well spent and in sorts an investment in my future. My credit was in bad shape ( in no fault of my own ) they totally understood and helped me repair my credit. read more

Not only was the staff knowledgeable but was also extremely helpful. This program not only help me turn my credit around from low 500s and getting denied at every car dealership to north of 700 and getting me approved for my Ford F3 50 super duty. The thing I like about the program materials is The pre-typed legal letters cut down on the amount of time it took to get my results and it's a very direct approach cutting out the middleman and giving me the power to fix my own credit and be involved every step of the way so I knew what was going on. Also it taught me things about my credit that are common knowledge that they don't want you to really know so this way you can build your credit beyond just getting points back from removing items! read more

I can't understand any negative review of this company unless they work for a competitor or are just negative people. One trick? Click on their user name and if you only see 1-star reviews you know what kind of person you're dealing with. CIB was awesome to me. At first I didn't think that something so simple would work very well, but I was pleasantly surprised. My credit score went up exactly 150 points in three months! Hard to complain about that! Probably the best return on investment I've ever gotten. Just follow the plan step by step and you won't have any trouble. If you do, they're really good about talking you through it. read more

This company is a scam. They said they were accredited by the Better Business Bureau and they are NOT. I am in a dispute case with my credit card company at this time because of this business. I cancelled within 30 minutes of the transaction but the company rep said it was too late and that he already sent it out. The package according to the tracking number was only sent the next day. This company is a SCAM. Do not buy into their services. read more

The Consumer Information Bureau changed my life. I had been a victim of identity theft and it destroyed my credit along with other medical collections and an IRS tax lien. I couldn't get an apartment, a car or credit cards. I got their program, followed a few simple steps and now I have identity theft protection and cleaned up my credit reports. I now was approved for over $17,000 in unsecured credit and I can qualify for the credit I need when I need it. I recently had over $4,200 worth of dental work done and I was approved for a 0% loan saving me a lot of money. It's opened up a new life for me and it was one of the best decisions I ever made. read more