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    Consumer's News Guide

    5.0 (1 review)

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    15 years ago

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    The Cleaning Authority - Parkville

    The Cleaning Authority - Parkville

    3.3(19 reviews)
    2.4 km

    I wouldn't recommend this company. We paid $230 each for two required "initial" cleanings and $160…read morefor a standard cleaning, and were dissatisfied with the results 2 out of 3 times--basic areas like the shower weren't cleaned properly. We had to request follow-up visits and be present to supervise, which defeats the purpose of hiring a cleaning service. After spending over $600, we were ultimately told, "We probably aren't the service for your home." Our experience was consistently disappointing.

    I had quite the terrible experience with the Cleaning Authority. I will give you the bullet points…read moreand if you want to read up on my story, it's a good one. They aren't thorough, they don't make note of the important things you tell them (regardless of how many times you've said it), the main office is disrespectful, and inconsistent. Upon our initial meeting I told the representative, who is also the owner of the business, that our shower door was broken and that we work from home so consistency is important for us so we know when we need to leave the house. After our first cleaning, we noticed that the cleaners had moved the shower door. We were able to fix it. We stayed for the beginning of the second cleaning and let the cleaners know that the shower door was broken so they shouldn't try and move it. Since it was the same girls, and they work for the main office. I thought that was sufficient. The first two cleanings started around 8AM which was perfect for us. Then they started getting later. As I said we work from home, so when we leave the house for 3 hours and come back and they haven't been there yet it's extremely frustrating. For the next two cleanings we had to stay in the home during the cleaning which was inconvenient for everyone involved. It did allow me two more options of letting them know the shower door was broken and not to move it. Furthermore, my house wasn't even clean! The round specifically included baseboards and mine were still disgusting after they left (see pictures included). I called to make note and nothing was offered, not a re-clean, not sending someone back out, NOTHING. The final cleaning was the last straw. My shower door was completely shattered by the cleaning staff. SHATTERED. The girls called the main office and instead of the main office calling me to make sure everything was ok, I had to call them. Furthermore, there was absolutely no responsibility taken. They didn't have the "note" in their system. Convenient. Fast forward $1,200 later, we leave the house closer to the middle of the day, from 11-1PM and again no one shows up. I call the see what time they're expected and they say closer to 2PM. I express that we work from home and our main goal was consistency. Again, they didn't have that "note" in their system. I asked that after this clean, we be taken off the rotation. The receptionist said that would be fine. Fast forward to 3PM, no one has showed up to our home and we have removed ourselves from the house for another 2 hours. I go into my account and they have CANCELLED my service. No call, nothing. Cancelled without saying a damn thing. I am a real estate agent, I have referred them MULTIPLE vacant cleanings to get homes ready for the market, and they don't even have the decency to tell me they've cancelled my cleaning.

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    The Cleaning Authority - Parkville - Don't stress about Spring Cleaning, we've got you covered! Contact us for a free quote.

    Don't stress about Spring Cleaning, we've got you covered! Contact us for a free quote.

    The Cleaning Authority - Parkville
    The Cleaning Authority - Parkville

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    Glusing & Muher, LLC - Baltimore injury lawyer Frank Muher.

    Glusing & Muher, LLC

    5.0(5 reviews)
    2.0 km

    I almost died. Nothing I say after that sentence really…read morematters. I was hit by another driver, my truck flipped across the highway, doors and glass flying everywhere. So remember to buckle up!! I sat in the hospital crying, not because I was hurt, but because I had no insurance, I was 60 miles from home and I was broke. Covid had already taken so much, I had little else. I did a google search and the first name that popped up, I called. They were rude and off putting. So I hung up on them. Then I called Glusing & Muher. Frank was on top of EVERYTHING He never gave me false hopes, he told me the good and the bad. Not once did he fail to return a call or keep me updated. Not just him! The whole team!! Every conversation, every meeting, was met with compassion and empathy. There are no words To have someone say, I'm going to fight for you and really FIGHT!!! Oh man, I can't even express my gratitude. Let him fight for you, I promise you, PROMISE YOU, you will not regret it. I simply cannot put my joy into words. Just, Thank You. Thank You. Thank You.

    Frank Muher has handled three workman's comp cases for me (yes, I've had a run of bad luck!) and…read moreone car accident. I could not be happier with the results. From the moment you call his office, your case is handled with the attention and care it deserves. The whole team is warm, professional and timely. They work hard on your behalf to make sure you don't slip through the cracks. Frank Muher is a fighter for what he believes in, but he does it with class and decorum. He does not forget that he is working on your behalf. He has the attitude of a winner. Rather than bully the other side into meeting his demands, he uses his knowledge of the law as well as gentle persuasion to achieve amazing results. If you've been in a car accident or have been injured while working, don't let the other side convince you to do things their way. You should hire a competent attorney who is on your side. I once made the mistake of showing up to a hearing without representation many years ago and have always regretted it. During my last workman's comp case, I had several members of my corporate offices' legal department try to convince me to drop my case. I am so glad I listened to my wise lawyer! Frank Muher is just the kind of attorney you should hire if you need a personal injury or workmans comp attorney. He fights fair, but he fights to win (and often does!).

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    Glusing & Muher, LLC

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    Consumer's News Guide - printmedia - Updated June 2026

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