We walked in not knowing what to except but we learned a lot. Vince helped us today & he couldn't…read morehave done better. He was so knowledgeable & patient. We learned you shouldn't just lay on any & all the beds. You can get what they call bed drunk. You start forgetting the difference & they start clashing together. He helped us narrow it down to two beds && we finally picked & ordered our first Tempur-pedic mattress. Free delivery & set up. Can't wait! Plus they even price match. We thought that was great. Financing is great & interest free. That's always nice. Oh & their bathroom was clean. That's always a plus.

Service was fantastic!! Randy was a wonderful sales man!! We are so excited for our new mattress!!read more

Excellent value, top-notch service, and straight talk and no BS. I got a great mattress with a ten…read moreyear warranty for well under four figures.

We needed an inexpensive mattress for a kids bed and we went to the Mattress Center on a Sunday…read moreafternoon. We were greeted by the owner who was absolutely awesome. We told him why we needed it and he took care of us. He was so nice we also bought sheets for 2 beds. Best place I ever shopped without all the pressure and lies. I give this store 5 stars!!!! Super impressed Vanessa

I ordered a queen size temperpedic med firm mattress with an adjustable base and cooling top. iIt…read morewas a great purchase. I had a memory foam prior but after sleeping on this for 4 nights now my back feels so much better when I wake up. I'm not struggling to get up out of the bed. I was hesitant on purchasing because it was on the expensive side but I am so glad I did. Plus it stays cool. My boyfriend and I don't wake up drenched in sweat anymore. The owner and his wife are very nice people and we're very helpful. I would recommend anyone to purchase this my only regret is not getting a split king because now we are arguing over the remote control to the bed!!

Robert Ytell was the sales representative at the time we arrived at the store. He did a tremendous…read morejob helping us come to the proper decision to purchase the system that will make my wife comfortable after her spine surgery. He was extremely informative and more importantly he was able to relate his own experience with the various mattresses which was extremely helpful. He was not high pressure and insisted on experiencing the various products then let us alone to discuss the final selection. He explained all the options for purchase, warranty and extended warranty plans. This was a terrific experience and I hate going to showrooms with sales reps that try to trick you into purchasing something you don't need. I highly recommend the store and Robert! If you are looking to purchase a quality sleep system at a reasonable price, this is the place to visit.

Shop local! I…read morepurchased a mattress here 2 years ago and it was a pretty big financial purchase for me. I wanted to do it right. There are zillions of mattress store options out there, both in person and online. Where to begin? So I began by trying to seek out a locally owned and operated store. That's how I found this place. I ended up being helped by the store's owner; I wish I could remember his name. He was patient with me and not pushy. I already knew I wanted memory foam so he let me take my time trying out different kinds (yes, when mattress shopping you have to actually lie down onto mock beds in the store. So embarrassing). When I picked one (can't remember the model but it is cream-colored with green stitching of images of bamboo), the guy encouraged me to buy a mattress cover for it. I hadn't been planning on buying of those; was he trying to upsell me something I didn't need? He calmly explained what the mattress cover does (keeps moisture, dust, tiny bugs, etc. off your mattress) and showed me a sample of the fabric stretched over top a glass of water. He tipped the glass upside down and the fabric stayed sealed, not a drop spilled. So I bought the mattress cover for an extra $50 approximately, and now years later I'm very glad I did. Now how to get the mattress to my 2nd floor apartment in a different part of town? The guy (sorry again that I can't remember his name) offered to deliver it personally in his own truck for an extra 40 or so bucks in cash. Deal! He came to my place the very next day and helped me to set it up, and kudos for him for managing to make that situation as professional and comfortable as possible (strange man in my bedroom is generally a big no-no). The goal with a mattress is that you won't need to buy another one for many years, but if I ever have a friend who is looking I will send them straight to Louisville Mattress.

This is a family owned store and the owner is very knowledgeable and honest. After searching…read moreserveral other matresses places, this is the place I purchased my matress at. The owner stands behind his product and I will continue to shop here for all my matress purchases.

Our basement recently flooded & we were in search of a dining table set. Bob's furniture had…read moreexactly what we were looking for at a great price. Kala briefly went over the options & assisted us with ordering a new dining room set. She was kind, informative, and made the whole process easy. We opted for the White Glove delivery service, which included delivery to our room of choice, unpacking, assembly, and trash removal... it was absolutely worth it!! Scheduling a delivery time was simple, and we really appreciated being able to track the truck via a link sent by text and email. Franklin and his team arrived right on time at 7am and had everything set up in no time. Thank you Kala & the delivery crew for everything! Excellent service from start to finish!

Here I am, two years later with the true update on the bullcrap warranty these salesman convince…read moreyou to purchase. Telling you that anything, except pet damage, is covered. The surface of my dresser is stained from a liquid ring from a rock lamp that started to sweat. Stains and liquid rings are covered, but since my damage was so severe, it's no longer covered and they use every loophole not to replace the furniture. They want quick fixes only, not replacement. This warranty is a waste of money for the cheaply made furniture this place provides. Waste of money.

Was able to find and purchase a mattress within 30 minutes. The sales rep made it super easy,…read moreasking a few questions and found the best fit for my answers. They were able to find my mattress in the back and had it in my car within a few minutes. The process was very easy and I even ordered a mattress pad, which was shipped to my door within a few days. Overall, I definitely would come back and suggest others to this store.

Horrible experience. $600 Mattress started drooping within months and got worse and worse and…read moredrooped all over, well over 6 inches. And I'm only 100 pounds. Messed up my back and shoulders. The staff says there's a warranty but the corporate office refuses to even respond at all. The staff at the store were nice but it's definitely a scam

High quality items. Good selection and now with Covid, waits…read moreon orders will be considerably longer as many options can can take 12 weeks. Customer service is friendly and not pushy, very helpful and informative. Shop local.

I ordered a Hillsdale headboard frame and footboard six months ago and still haven't got the…read morefootboard yet. They say it coming from another country. I don't know what to do.

We have now purchased two sectionals from Louisville Overstock Warehouse…read more Wide selection of dining, living room, & mattresses. They offer the same as big box stores for a better price. We always bring our own tape measure but staff were walking around the showroom with them. We needed a very specific size for our living room. I like that their website also items that are available in their showroom. We paid to have our couch delivered. Delivery staff notified us of delivery the day prior. I appreciated the 30 minute heads up prior to delivery on that day. The two men that delivered our couch had attention to detail & were quick in the process. Thank you for a great buying experience!

The service at Overstock when purchasing a new sectional, a new mattress and box springs was very…read moreeasy, almost too easy. You know how the old saying goes if sounds too good to be true it most likely is. My wife and I went to overstock on Saturday the 18th and at checkout we inquired about hauling away our old furniture when they deliver our new and we were told to just discuss it with the drivers and work out an arrangement with them. The manager told us that he had never heard of anyone being turned down. We spoke to the delivery drivers, and they were as frustrated as we were as this has happened 5 or 6 times in the last week and wished the salespeople would quit telling customers this as it just isn't so. The delivery drivers were very professional and just trying to their jobs no complaints. Once we found out that the old furniture was going to be left on our front lawn because they could not take it I refused the shipment. This gets more ridiculous as customer support for LOW is telling me how sorry she is with no resolution. I told her if you are going to apologize for something it should follow with an action to show sincerity of the apology. She followed up by telling me there would be a 10% restocking fee I am assuming that was the nice gesture from LOW. So now I have no new furniture and before the 18th of July I had 1900.00 which now I have 1578.24. There is two things I would like to see happen from this review as well as the complaint I have made with the BBB. First, I would like the remaining balance that LOW stole from me returned secondly, I would like LOW to explain more clearly to their future customers what they are getting into. This would avoid these types of situations. For those that do happen to read this just a suggestion if you have old furniture, you need removed make sure you get a CRYSTAL-CLEAR explanation of how, who, and when it will be removed. You may want to demand something in writing as they do. I WILL NOT BE BACK TO LOW!

Unfortunately/fortunately this is the closest Macys we have to us as my wife loves this store!…read morePlenty of options for everyone. Toys'r'us inside for the kids with a Starbucks inside for the parents to drink as they sit or as they browse. Shop for deals for the next great addition to your closest!

I can't speak about the store itself other than the staff were super friendly and helpful when I…read moreneeded to change my clothes after my interview- thank you!!!! But this is for the Starbucks- oooh fantastic The young lady was wonderful and slayed out drinks! Thank you so much!!! You're a gem! And one of the best brown sugar shaken espressos we have had period!!!

Spent over 4000 dollars in two days. First recieved wrong bed took it back gave me the right one…read morethat was missing pieces mind you it is a bunk bed I bought for my 3 and 6 year old sons. The piece that attaches the ladder is missing the top support board is missing very unhappy with this and no answer when I try to contact the store. Inside the store people were nice and helpful but delivery people were a joke.