I want to take a moment to recommend an incredible stylist, not just for her talent, but also for…read morethe amazing person she is She has been my wife's teacher, and I can say with complete confidence that her professionalism, dedication, and passion for what she does are reflected in every job she takes on. She has impressive knowledge and a teaching style that inspires and truly makes a difference. My wife feels deeply grateful and proud to be her student, because beyond teaching techniques, she shares a love for this profession and motivates growth every day Moreover, her results speak for themselves... she leaves hair simply beautiful, healthy, and full of life Without a doubt, she is a professional I would recommend to anyone looking for quality, trust, and spectacular results

Eloisa is amazing. She is the most qualified stylist I ever met. I'm so grateful for her. She is…read morethe best with any kind of hair

Fui a cortarme cabello sin cita y me atendieron rápido. Solo esperé 5 minutos, me cortaron el…read morecabello al estilo que quería. También me hice las uñas y me quedaron muy lindas! Las recomiendo

Naty is great at what she does. She does a great job with different types of hair. Don't let the…read morelocation scare you away. Also, keep in mind she only takes cash - no card.

Carmen is amazing and does a wonderful job at everything! She is one of the best at coloring and…read moremaking sure you leave satisfied. She has so much knowledge and the best personality! I'm so lucky i found her when I moved to Charlotte 4 years ago it's worth the drive from the city to see Carmen! You will love your hair when you leave here!

Amazing salon. Been going to Carmen for years. Salon is clean, sanitized and Covid Friendly…read more Reasonable prices and quality products. She makes anything come true! I never ask for a pic but I will get one next time for sure!

Tiffany has been doing my hair for well over 10 years and there is no one else I would trust. She…read moreis the best of the best. She only has the best stylists working at The Ivy Salon. Make sure to get an appointment as it's hard to just walk in, but it's worth the wait! Cuts, color, extensions, updos, anything you want...this is the place to go!!

Makayla was a wonderful stylist. Listened to my desires and yet gave wonderful suggestions!…read more Walked out feeling like a new woman!!

Hello yelp, I'm leaving this review as an insight for male…read morecustomers wanting cornrows. Atmosphere was alright I showed the stylist what I would've liked and then simplified it because there was confusion. The quality of the cornrows were not that great as I had hairs sticking and lose hair out of braids like full length hair. They did get me into a chair quickly though. I only have hair on top of my head which took about 30-45 mins For $60 I do not think I'll return.

Done in timely manner and neat. Also made me feel comfortable while getting my hair braidedread more

I almost didn't leave a review but because of the weird experience, I wanted to post this review as…read morea caution to others... I tried to book an appointment last month, which ended up being confirmed through a booking site. It made me pay the full amount plus tip upfront before the service even started (maybe because I booked within 24 hours?). I show up to the salon suite which is located inside of a building with multiple service suites. I end up waiting for about 30 minutes before one of the other suite renters asked who I was waiting for. I told them and they said they haven't heard from her (also, it's unclear if the owner of Touch of Elegance is Bridgette Carpenter per the other reviews, or someone named "Denise Carpenter", per the booking site). They gave me her contact number, and I attempted to call it, just to hear one of those phone notifications that go "we're sorry, but the number you are dialing is not in service". Two other shop owners tried to text her for me, unable to get ahold of her. My husband (who graciously waited with me) even found her Facebook account and messaged her, received no read receipt or reply. At this point, I've already been searching for other salons that does relaxers. I finally find one and leave. I ended up having to do a charge-back on my credit card (always book with a credit card for issues like this, folks! I got my $$ back within 5 hours). Still never heard back from her. I hope Bridgette/Denise is okay. I post this to say: maybe get voice confirmation from this owner before paying anything and wasting your time on a service that won't get done. Fwiw, the listing of the business on the site I booked my appointment on (booksy) has now been removed, so maybe the owner forgot she had one?

Bridgett has been my hair stylist for approximately 15 years. Not only is she the best stylist, but…read moreshe very knowledgeable on hair care and treatment. Bridgett can assess the person I am and recommend treatment and hairstyle. I trust her recommendations, which are always on point! I always receive complements on my hair when I leave her Salon and go out in the community. When I leave The Touch of Elegance, I feel that I had a day of pampering, absolute relaxation and great conversation. Her energy is very positive and uplifting. She is the BEST!! DCS

My wife had a fantastic experience. The end product was stunning and she had a great and friendly…read morestylist. They cut it exactly how she wanted it. Also they offered me a Coke while I waited which was super nice.

It has been almost two months since the service was complete. I have reached out to William Henry…read moreseveral times in the last four weeks with no return call. To start, I had issues making my appointment. I was out of the country so I had my mother call and book with April. Later I was told April is not accepting new clients. After this, I booked online with Lindsey. That appointment was canceled due to my request for ombré. I was sent an email offering me an option for another stylist which I was not comfortable with so instead they just outright cancelled THAT appointment as well. I didn't know this until I called to confirm (when I got back into the US) the day before only to be told I had no appointment. The woman answering the phone told me CeCe was good with color and was sure she would do an amazing job so reluctantly I booked with her. The day of the appt CeCe was on time and pleasant. However, I brought a photo of the exact look I wanted. This is where the problem began she began to bring ME swatches asking ME what I thought of such and such color. She stated she saw purple in the photo! I didn't see it, but I'm not a stylist either all I can do as the client who flies airplanes for a living (mind you I don't go out and ask other people what to do to do my job properly) she was asking what do you think if this color? I brought a PHOTO I want that. So finally she settled and began. CeCe painted three inches of my root color a burgundy wine color! It was BLOCKED not "melted" Then the overall color was reddish not brown like the photo I showed which was beautiful brown with melted caramel highlights in it! I was shocked and even that day in the salon I said my roots look odd. She stated it was the light. It was when I got home and took photos that I could really see what had been done! I called the salon and CeCe agreed to correct the mistake two days later. That day I took my mother with me in case it was me not communicating what I need effectively. CeCe was defensive and it made me uncomfortable. She actually argued with my mother in front of the salon causing a bit of an interest for other coworkers to watch. She "corrected the color" which pretty much took me back to my original color and then when it was done she said "Oh I had to cover the ombré part because of what you ask me to do" I was VERY clear that was the ONLY part I liked!!! The color was not right but I told her I loved the dimensions. The day I went in for correction, she did not charge but I don't expect someone to work for free either so I purchased shampoo and conditioner and put a tip on top of that. I went home and when I finally washed my hair the color WASHED OUT!! So I paid not once but TWICE to get not a single thing I wanted and to lose the one thing I liked about my hair!!! I reached out stating the color was not what I ask for and in addition, the distinct wine color used at my root was unflattering, harsh and in some spots actually made me look bald. This whole process has been extremely upsetting but what makes the matter worse is I've now contacted them several times with no response. Clearly they do not care. If you are looking for a salon this is not the place!!

My daughter lives in Birmingham Al. and she called me early Saturday morning saying "Mom, I just…read moresaw a Fatima's Hair Braiding on IG and you got to get your hair braided there today!" So. I called and said I would wait all day for a cancellation. The owner laughed and said she was booked but come on. The Salon is beautiful and the Braider's are nice and very professional. I had a great time while getting my hair braided. My braids are fabulous & classy!

I went to Fatima braiding shop for a 9am apt to get boho knotless braids in a bob. I was there for…read more10 hours and charged $350 plus $35 and left out with not what I asked for.. I didn't say anything that day because I had a migraine n I was exhausted but I reached out not 24 hours later expressing that I was not satisfied. The owner asked me to send her a picture of what I asked for and what received. She could instantly tell it wasn't done correctly and asked if I could come in at Monday at 12 on Monday! Then on Monday at 11am she changed the time til 2pm. She kept asking me what I wanted do and I explained I wanted it out and a refund. She also explained the style wasn't right because my hair was to short and asked if would allow her to do it and I explained I couldn't or wouldn't sit that long ever again, she proceeds to tell me that she could now do it 4 hours top! Do you know how appalled I was! I proceeded to ask for the out, which she had 3 of her braiders do so. Then she only offered me $150 back for my time n inconvenience. I left out so feeling so tried. I should have left after the first red flag. They don't have a price list, they charge different people different prices for the same styles. They had one person start the braid n do at least 8-10 of them the someone rode come braid them down while the other one starts on someone else. My starter braided was working on 4 people at one time so you have to wait til she is finished with others to get 8-10 more braids. Then they don't stay put, their on the phone, in the back trying to eat themselves while your just sitting there! The towels they use after they dip your braids are dirty! The one they had thrown around me had small black bugs on them! The owner always posting she's on trips n dripped in designer but not washing the towels. As a business owner in the beauty/barber industry this entire experience was unacceptable. Once I posted on my IG what I experienced my followers started telling me that the had bad experiences as well and that they couldn't believe I was there from 9am-7pm. I usually let things go but I'm getting my lawyers involved because it's about the principal! Services Braids